aec russells hall hospital

One staff member said, "I am proud to be working for this trust.". Bus operators. Although the centre is located within Russells Hall Hospital, the service is provided by a company called Malling Health. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. Let's make care better together. We are continuing to monitor progress against these. The diagnostics service was not up to date with the most recent ionising radiation regulations. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. Our mission is simple: Being the best because, we care. Read about our approach to external linking. Local audits being completed for sepsis patients were providing false assurance on the management of this condition within the department. 2300) Clinical directorate Urgent Care Management team Dr A Ismail Clinical I was looked after from the time I arrived until the time I left by very compassionate members of the team. Our inspection of the trust covered only this hospital and only Emergency Department, IMAA and Medical ward A2 based at Russells Hall hospital. The Dudley Group NHS Foundation Trust operates acute hospital services from three hospital sites: In addition, the trust provides community services in a range of community facilities. NX West Midlands operates a bus from Dudley Cemetery to Russells Hall Hospital every 10 minutes. It was very difficult and distressing to see my son go though a very difficult time to see him have to have adrenaline twice to help him breathe and I was told he may have to be ventilated and transported to another hospital. Clinical observations were not undertaken in a consistent manner. West Bromwich, Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. One person we spoke with said, 'I have no complaints about this hospital. People could not always access services when they needed. Staff assessed and monitored patients regularly to see if they were in pain. Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. The Dudley Group NHS Foundation Trust, Download full inspection report for Russells Hall Hospital - PDF - (opens in new window), Published We did not speak to people as part of this follow up review. We imposed a number of urgent conditions to safeguard patients safety immediately following the inspection. skip navigation Following treatment on AMU, you may be well enough to be discharged or, if you need further inpatient specialist care, you will be transferred to an appropriate ward within 48 hours. Went here with my young daughter, to A and E, all staff were very helpful and kind. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. nhs.uk The trusts leadership team is seen as highly effective by the staff; and is recognised to be clearly in touch with the experience of patients and the work of the staff. On the first floor is a 30-bed short stay ward. There were no clear criteria for patients that could be put into the fit to sit areas of the department. You Are Here: unblocked sticky ninja east london walking tour self guided aec russells hall hospital. The numbers of reporting radiographers available could not meet the reporting demands of the service. WebFind a Physician or Specialty. Good 27 July 2018. Official information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Accident and emergency services - Russells Hall Hospital - NHS As a not-for-profit foundation, we rely on the generosity of our donors to help further our mission to enhance the quality of life for those served by Russell Medical. The Russell Legacy Project will be located on the hospital campus in Alexander City. The ambulance triage area was functioning more effectively with clear and appropriate medical input and leadership. WebWhat companies run services between Dudley, England and Russells Hall Hospital, England? We always aim to offer the highest standards of patient experience and care, so it is great to hear that your daughters experience reflects this. Thank you again you are true angels, Report review titled Reassured and put at ease as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rating our services as 5 star. There are no community services for inpatients or children and young people. One person said 'If I wanted to complain I would go to the chief executive, but I have no complaints here'. We don't rate every type of service. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding The Foundation operates exclusively for charitable, religious, educational and scientific purposes to enhance the quality of life for those [], DUE TO COVID-19, WE ARE NOT OPEN TO THE PUBLIC! I replied that I knew this. For SDEC programme related queries to the national team please email nhsi.sdec@nhs.net. WebRussell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. [Very happy with 'Staff attitude'] The care I received from start to finish was exceptional. In fact, we're the only hospital in Broward ADVERTISEMENT: Services or products are not endorsed by the Trust. 3 December 2014. 3136/3139) Vikki Thompson, AMU (ext. I wouldnt hesitate to re commended Russells Hall to give birth in. Acute Medicine Department - The Dudley Group NHS Foundation However, fortunately it didnt have to come to that and thanks to the actions of ALL of those members of staff who work in those departments my son is still here with us today and is recovering well at home. Staff understood their roles and responsibilities under the Mental Capacity Act 2005. "This includes maintaining a Covid-secure workplace for our colleagues as well as following government guidance regarding the use of hand sanitiser, PPE, social distancing and other measures. Staff value the Dudley Group as a place to work and a team spirit is clearly evident. DY8 4HZ, In We rated it them as requires improvement because: Published Your information helps us decide when, where and what to inspect. Staff were unable to describe what fit to sit meant or any criteria for this assessment. All of the staff on the ward were brilliant with him, Honest and open with me and his mom and were professional and courteous until the moment he was discharged. Staff we spoke with did not realise this. In AMU, you will also be reviewed by therapy services if necessary. Allied health professionals made up the largest group of staff required for imaging services. WebWe offer a 24 hour stroke service at Russells Hall Hospital. We are continuing to monitor progress against these. This was based on information of concern we received relating to the management of patient flow and notice of concern relating to a death at the hospital. Thank you again! WebRussells Hall Hospital Replied on 16 May 2022 Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. It is great to hear that your son received excellent care and treatment in the Childrens Emergency Department, Resus and Ward C2. Russells Hall Hospital 3 years ago. There are planned changes to improve the way that food and drinks are offered and served which should improve people's satisfaction with the meals offered. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Under this care model, patients presenting at hospital with relevant conditions can be rapidly assessed, diagnosed and treated without being admitted to a ward, and if clinically safe to do so, will go home the same day their care is provided. Only low was that when my transport came for me non of the staff were around for me to thank in person for an excellent job in getting me well We specifically looked at the safety aspects of our key lines of enquiry domain on the evening of 15 March 2018 at Russells Hall Hospital. The trust has established ongoing practice and review systems to ensure that the management of prevention of these infections continues to be monitored closely. Who has Care Opinion told about this story? We were confident that these could be achieved quickly.Key findings related to the following: Published Some staff raised concerns regarding incidences of poor leadership style from some of the executive team. The community services provide clinical care to patients who are acutely, chronically or terminally ill in their own homes or from GP practices or health centres. All the best and take care. Doctors thought he would have one dose of steroid and would be fine to go after a while, unfortunately this wasn't the case and after a nebuliser had also failed to help him, within minutes we were rushed to resus where a whole team of multi disciplined doctors, nurses and consultants rushed around him from paediatrics, intensive care and a few others. The senior led team will review you on a daily basis, including weekends and bank holidays. There were areas of poor practice where the trust needs to make improvements. Pensnett Road, Dudley, West Midlands, DY1 2HQ Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit at Russells Hall Hospital. Dudley Stourbridge, Our rating of well led was requires improvement overall. We found that the number of infections had reduced since November 2011, with lower than expected numbers per month. Patient Experience Team. The level of care I was given not only by the day surgery unit but neuclear imaging and theatre staff was outstanding. About: We are currently in the Yellow category for Visitor Risk Level. The trust must review its capacity in phlebotomy clinics as this is seen as insufficient. What's the least amount of exercise we can get away with? We saw much support for the trust, both from the public and from the local health economy. review titled Amazing staff can't thank them all enough! AMU has junior doctors in various stages of their training, including FY1, FY2, Core Medical Training (CMT), Acute Care Common Stem (ACCS) trainees and Trust doctors. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. WebRussells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. It is great to hear that you received excellent care and treatment in the Emergency Department. Our hospital brings together high-tech state-of-the-art technology for improved Mitie said the letter had focussed on its risk assessments, which did not cover clinical areas, and these had been updated as required, by 23 April. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. We took this action as we believe a person will or may be exposed to the risk of harm if we do not do so. Patient Experience Team. Wed also like to use analytics cookies. It will include an independent living community of 26 single-family cottages, as well as an assisted living facility with 32 residential units. Change my preferences WebThe national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to 30 July 2013, We found that people received care that met their needs. Please be assured that your kind comments have been shared with the team and senior management who will be pleased to hear of them. Record all patient activity in EDs, urgent treatment centres and SDECs using same day emergency care data sets. Patient Experience Team. The services are multidisciplinary and include nursing staff and allied health professionals. WebAbout: Russells Hall Hospital Posted via nhs.uk 5 years ago My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. At conservative gathering, Trump is still the favourite. The emergency department (ED) includes a paediatric ED and both provide care for the population of Dudley, Stourbridge and the surrounding towns and villages, 24 hours a day, seven days a week. Cant fault the staff and the service. Every member of staff I encountered was friendly professional and put me at ease. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Patients admitted to these wards could stay for extended periods and we saw that on some occasions their specific health and dignity need were not met because of this. In 2011/12 33,000 ambulances turned up at our Emergency Department. We found that appropriate support was offered to ensure that people received the nutritional meals and fluids that they needed. ADVERTISEMENT: Services or products are not endorsed by the Trust. The Trust also asks patients for their views and experiences of care on a regular basis, and we looked at the analysis of these surveys. we have taken enforcement action. They suggested I phoned 111. About: The Russell Legacy Project allows us to grow services centered on the largest sector who are in need of healthcare services, those citizens 65 years and olde.. WebAt Broward Health Medical Center, we are dedicated to the health of the communities we serve. There are regular AMU follow up clinics (Hot Clinics) done by acute medicine registrars to follow up if you need a further urgent review after discharge. This means there is low to moderate transmission of COVID in the community. Address We are centrally located at 3316 Highway 280 West in Alexander City, Alabama. Care records were still not always written and managed in a way that kept patients safe. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a The HSE said its intervention followed concerns about Covid-19 cases among Mitie employees at Russells Hall and its letter outlined how health and safety law had been breached. Keep 999 and A&E free for serious and life-threatening conditions. 15 March 2011, In Can Nigeria's election result be overturned? AEC can be a busy unit, but we aim to make your journey through the acute unit as smooth as possible. It is great to hear that you received excellent care and treatment in the Emergency Department. Report review titled Great experience as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. Russell Medical has been accredited by The Joint Commission since 1959. I'm OK with analytics cookies. We took this action as we believed people will or may be exposed to the risk of harm if we do not do so. Corbett hospital provides day case treatment alongside a range of outpatient services which include radiology, pharmacy, gynaecology, physiotherapy, rehabilitation and a wheelchair supply and maintenance service. Staff involved patients and those close to them in decisions about their care and treatment. We saw a trust that was a considerable way along its improvement journey and saw many areas of strong development. the ability for patients to be assessed, diagnosed and start treatment on the same day, improving patient experience and reducing hospital admissions, avoiding unplanned and longer than necessary stays in hospitals, resulting in lower risk of infections and de-conditioning for patients. The nurses there found out I hadnt even seen a midwife yet despite chasing (as I'm an out of area patient) and instantly sprang into action making sure I'd had all the required tests and booked in correctly, each member of staff were friendly and caring. Whilst I was in the consulting room the receptionist went over to my husband and asked, rather rudelywhere has she gone Not a very positive experience when you are feeling at your most vulnerable because you feel ill. Any other browser may experience partial or no support. aec russells hall hospital. The trust MUST ensure that deaths in the service are reviewed robustly and where appropriate lessons from these are learned and shared. We saw that a number of improvements had been made to the diet and fluids that people received. Published Suspended ratings are being reviewed by us and will be published soon. Staff on the emergency department demonstrated a good understanding of the triage system and felt they had enough support and information on the triage process and system through-out our inspection. By choosing well, you will help to reduce the burden on essential emergency services. I would recommend you, thankyou again. Information was available for people to read if they chose to. This meant that shortfalls were identified so that improvements could be made. My family and I would think to thank every single staff member in Children's ED, resus and ward C2 for looking after my 1 year old son. Core services provided at Russells Hall include urgent care, medical care, surgery, children and young people, maternity, outpatients, diagnostics, end of life and critical care. All the best and take care. This review has been completed in response to the trust confirming that they were now compliant with this standard. a poor culture and working environment where some staff told us thatthey felt fearful and disempowered. Staff cared for patients with compassion however, patient dignity was sometimes compromised. The service made sure staff were competent for their roles. Guest hospital is a satellite hospital which offers additional outpatient facilities. Staff were still not always using clinical judgement alongside NEWS scoring criteria. The overall star rating is based on how well a hospital performs across different areas of quality, such as treating heart attacks and pneumonia, readmission rates, and safety of care. All rights reserved. The clinicians should provide the oversight of care provision, ensuring all patients receive care from senior clinicians that is safe, effective, timely and in line with best practice. Report review titled Outstanding as unsuitable, Thank you for taking the time to share such fantastic feedback about you daughters experience in the Emergency Department at our hospital. Review titled Russells Hall Hospital Replied on 16 May 2022. Close menu, I just want to say a massive thank you to the kind nurses who made me feel at ease and understood how nervous I was. For more information on ratings, please visit medicare.gov. Inspection Report published 4 July 2012 for Russells Hall Hospital - PDF - (opens in new window), Published These were: Further information in relation to the 19/20 CQUINs can be found below: Ambulatory emergency care guide: same day emergency care clinical definition, patient selection and metrics, Same Day Emergency Care CQUIN specification, Same Day Emergency Care CQUIN 2019/20 audit collection tool. The trust have worked with us and have kept us informed of developments and changes. The Dudley Group was the first trust in the area to be awarded Foundation Trust status in 2008. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. At least one standard in this area was not being met when we inspected the service and, Find out more about our inspection reports. - we'll pass your stories to the people in health and social care who can make a difference. You can search by name or top speciality. If you need a longer stay for further treatment, you may be transferred to other appropriate wards after 48-72 hours. the service is performing exceptionally well. The project was made possible thanks to a $25 million donation from Ben and Luanne Russell. Any outstanding/outpatient investigations can be reviewed in a Virtual Clinic (without the need for you to attend physically) and any further action, if needed, will be communicated to your GP as necessary. Some people told us they would like more variety. as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. Some patients with suspected sepsis were not identified or managed appropriately. Russells Hall Hospital 5 years ago. Agency or bank staff predominantly staffed each area we inspected. visibility, Russells Hall Hospital / Accident and emergency, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. [Very happy with 'Staff skills'] AEC is part of the Same Day Emergency Care (SDEC). Suspended ratings are being reviewed by us and will be published soon. 28 March 2013. Of the 14 trusts inspected under the Keogh review for the quality and safety of their services, The Dudley Group NHS Foundation Trust was one of only three trusts that were not put into special measures. Any other browser may experience partial or no support. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. Address We are centrally These send information about how our site is used to a service called Google Analytics. Who has Care Opinion told about this story? The electronic tracking system did not allow for patients to be easily located within the department. I was induced after the consultant identified a large amount of fluid around my baby. Staff documented oxygen saturation (SpO2) scores in National Early Warning Scores (NEWS) and recording of patients vital signs in majors had improved since the December 2017 and January 2018 inspection. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. Patient Experience Team. Staff were still unable to describe what fit to sit meant or any criteria for this assessment and patients were left unattended in this area. I was so nervous going in today but the nurses really did go above and beyond to make me feel at ease and reassurance on everything that was happening. This was based on our findings of previous inspections and to monitor compliance of the conditions that we had previously imposed on the trusts registration. B71 4HJ. Doctors appeared frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. Inadequate The firm said it had complied with the order and the safety of staff and patients was its top priority. Thank you so much to everyone that day. Report review titled Poor communication at reception as unsuitable, Thank you for providing feedback about your experience of the Dudley Urgent Care Centre. Following your discharge home, an electronic discharge summary will be sent to your GP giving details of investigations and treatment on the unit, with details of medication changes, medications on discharge and any recommendations for follow up and referrals. The donation will also pay for a new center, the Benjamin Russell Center for Advanced Care, to provide geriatric health care, specialty care and more. The trust MUST ensure that specialist clinical expertise is secured to ensure expertise across the emergency department. Menu Your staff could not have been more professional or efficient. [Very happy with 'Treatment'] Even the food was great! These clinics provide patients with the opportunity to be reviewed by a senior doctor. We found that staff were unclear on what the triage categories meant for patients who were in the ambulance assessment areas. the service is performing badly and we've taken enforcement action against the provider of the service. After being discharged yesterday I had spent a month in your care Bed & Breakfast []. A company working in a hospital has been found to have broken Covid safety laws after a significant number of staff caught the virus. WebMaps & Directions. Learn more. The money will go towards some large-scale developments centered on geriatric medicine and enhanced opportunities for senior citizens. Outpatient services are also provided at the Corbett and Guest hospitals. If you would like to discuss your concerns further, please contact our Patient Advice and Liaison Service (PALS) by freephone 0800 073 0510 or email dgft.pals@nhs.net who will be able to direct you. To call the information desk from within the hospital, dial extension 7081. The Action Heart Centre is now situated in South Block in Russells Hall Hospital.

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