palo alto user id agent upgrade

Cheers, -Kiwi. Select a PC in the domain to install the user-agent software. If you are not confident the workstations will respond to WMI probes, set the user ID cache timeout to a higher value since the mapping will be dependent upon the users login events. Add or modify the Palo Alto User-ID agent as a pingable. Click Accept as Solution to acknowledge that the answer to your question has been provided. You can enable your users to be automatically signed-in to Palo Alto Networks Captive Portal (Single Sign-On) with their Azure AD accounts. It might work if you fix the certs as mentioned earlier but I'd go and upgrade to a supported version. Determines how often the device should be polled for communication status. Time is stored in minutes. Palo Alto UserID Agent Configure Steps. 12:32 AM Select the Use Integrated Agent check box and enter port 443 in the XML API Port field. In the SAML Signing Certificate section, next to Federation Metadata XML, select Download. Windows XP, Windows 7, Windows 8 or Windows Server 2003/2008/2012. Port number of your choosing - any port number not currently used on this machine. In this case, if the cache timeout is exceeded after the initial login event, the mapping will be deleted even though the user is still logged in. This setting is under Network > Zones: Status of the Agent and connection statistics, Display a single IP mapping with details including group info, Display the groups being parsed on the firewall, Display the members of a group according to the firewall. Unfortuntely I have to use the latest version because this is the only version supported on my 2016 DC. In this section, you'll create a test user in the Azure portal called B.Simon. Replace Local Firewall object (address) with Panorama pushed object? User-ID agent upgrade consideration qafcopa L1 Bithead Options 03-24-2017 03:42 AM Hello, I have two Palo Alto Firewalls, each running different software version, 7.1.5 and 7.0.7. The logon as a. The Role for this device. 07:34 AM Before you begin, make sure you review the release notes to learn about known issues, issues we've addressed in the release, and changes in behavior that may impact your existing deployment. There's a cert issue for sure with the SSL connection. The User-ID agent version is 7.0.5-3 I am planning to upgrade one of the firewall from 7.1.5 to 8.0.1. 12:33 AM, @RussMcIntirethe very short answer is: yes , at least one of your agents needs to be the NTLM relay. We didn't like this solution and backed it all out. Container in the Inventory where this device is stored. All messages include user ID and IP address. In the SAML Identity Provider Server Profile Import dialog box, complete the following steps: For Profile Name, enter a name, like AzureAD-CaptivePortal. We didn't like this solution and backed it all out. Can be retrieved from the firewall manually, or by providing the credentials for an administrator account on the firewall when you select Retrieve. These connections provide updated user-to-IP mapping information to the agent. Lists all available device types. In earlier versions of Windows, the account must be given the Audit and manage security log user right through a group policy. Where Can I Install the GlobalProtect App? Configure Name, Host (IP address) and Port of the User-ID Agent. The member who gave the solution and all future visitors to this topic will appreciate it! Where Can I Install the Terminal Server (TS) Agent? the account configured at step 1 to log on as a service. If I check the logs on the firewall itself I have following log messages popping up every 5 seconds: pan_ssl_conn_open(pan_ssl_utils.c:464): Error: Failed to Connect to 192.168.5.100(source: 192.168.5.11), SSL error: error:00000000:lib(0):func(0):reason(0)(5). Thinking about upgrading your next-gen firewalls and Panorama to PAN-OS 10.2? Where Can I Install the User-ID Credential Service? Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, Firewall Config Templates(network) not showing up in Panorama. In the Azure portal, on the Palo Alto Networks Captive Portal application integration page, find the Manage section and select single sign-on. 08-29-2017 Palo Alto Networks Captive Portal supports just-in-time user provisioning, which is enabled by default. I checked the "Use for NTLM Authentication" check box for both servers and the error cleared. Domain controllers ip address - add all the DCs in the domain. For Palo Alto Windows User-ID agent versions prior to 7.0.4, the XML API must be enabled to allow communication with, Hosts that will be affected by or managed by the The UserID agent is compatible with PANOS 8.0 and earlier PANOS releases that are still supported by Palo Alto Networks. Learn how to enforce session control with Microsoft Defender for Cloud Apps. In early March, the Customer Support Portal is introducing an improved Get Help journey. Available roles appear in the drop-down list. Select the Device tab. In early March, the Customer Support Portal is introducing an improved Get Help journey. This account needs the user right to read the security logs on the domain controllers. More info about Internet Explorer and Microsoft Edge, Configure Palo Alto Networks Captive Portal SSO, Create a Palo Alto Networks Captive Portal test user, Palo Alto Networks Captive Portal Client support team, Learn how to enforce session control with Microsoft Defender for Cloud Apps. By continuing to browse this site, you acknowledge the use of cookies. On the Select a single sign-on method page, select SAML. It should return the user currently logged in to that computer. Log Collector Configuration. You don't need to complete any tasks in this section. Domain name - FQDN of the domain, for example, acme.com. To integrate with the Palo Alto Networks User-ID agent you should be aware of and configure the following items: FortiNAC cannot integrate with Windows User-ID Agent versions 7.0.4 and higher because the Enable User-ID XML API option is not available. Next to Identity Provider Metadata, select Browse. The button appears next to the replies on topics youve started. Start user-agent GUI, Start > Programs > Palo Alto Networks > User Identification Agent in the top right corner, then click Configure. is running a supported operating system (OS) and then connect the Upgrading to Terminal Server agent version 10.2? In the menu, select SAML Identity Provider, and then select Import. A message is also sent when one user logs . https:///SAML20/SP. To upgrade the User-ID agent: Navigate to services and stop the service User-ID Agent. A Palo Alto Networks Captive Portal single sign-on (SSO)-enabled subscription. is sent to the Palo Alto Networks User Agent. I am truly at my wits end, cannot seem to find anything useful about this online and not sure how to troubleshoot this. The key can be retrieved manually or by selecting Retrieve. 05-16-2016 For more information about the My Apps, see Introduction to the My Apps. This setting is under User Identification > Setup > Cache on the User ID agent: Confirm that all the domain controllers are in the list of servers to monitor. In the 2 weeks since, the only thing we did was upgrade the Pan-Os to version 9.0.8 and now when we run a commit, we intermittently receive the following error: user-id-service is enabled, but no user-id-agent is configured forntlm-auth. Zip the user-id agent folder and back it up to a different location. 2023 Palo Alto Networks, Inc. All rights reserved. Once the install is done, the latest agent should start running with all the configs retrieved from the previous agent. Initially, we were trying to do user mapping by implementingUser Mapping Using the PAN-OS Integrated User-ID Agent. Windows server that is the agent host, configure a group policy to allow. Navigate to Program Files > Paloalto Networks > User-id agent. The domain admins group has this right, but a new group can be created in AD that has this right added to basic user rights. 2023 Palo Alto Networks, Inc. All rights reserved. In the menu, select SAML Identity Provider, and then select Import. Mobile Network Infrastructure Feature Support, PAN-OS Releases by Model that Support GTP, SCTP, and 5G Security. Direct integration of FortiNAC with versions of the firewall prior to 6.0 is not supported. The domain controller (DC) must log "successful login" information. Where Can I Install the User-ID Credential Service? Although User-ID Agent can be run directly on the AD server, it is not recommended. We ran this config for nearly 2 weeks with no issue before then. Select Not Applicable. This website uses cookies essential to its operation, for analytics, and for personalized content. Learn more about Microsoft 365 wizards. To get to the service: admin tools > service > pan agent > log on > switch from local user to this account, then select the user that will be used for this service. Configure the user-agent server to run under a different account than the local system, which is selected by default. To test, run the following command from the User-ID agent. In all cases, the newer event for user mapping overwrites older events. If a user doesn't already exist in Palo Alto Networks Captive Portal, a new one is created after authentication. In the firewall, in device>user identification> user-ID agents, in the properties of the server, do I need to check the "Use for NTLM Authentication" check box since we are still using NTLM authentication to clear the error? Can I keep the User-ID agent 7.0.5.-3 or should I upgrade the User-ID Agent version to 8.0.1-21 version? In this tutorial, you learn how to integrate Palo Alto Networks Captive Portal with Azure Active Directory (Azure AD). If I go into monitoring, i can see logs populating just fine and if I go into the cli and run. If using only one User-ID Agent, make sure it includes all domain controllers in the discover list. Make sure the local machine does not have any firewall that is blocking inbound connections to that port. Hi, We are planning to upgrade the User-ID Agent from version 6.0.6-4 to 7.0.3-13. The firewall on PAN-OS 8.0 will keep getting user information from the UserID Agent on lower versions, you will not be able to leverage new features but old functionality will keep working, If the agent is upgraded the older PAN-OS will still be able to get user-id information from but new functionality will not be available to the older PAN-OS. To confirm connectivity, run this command via CLI of APN firewall. The LIVEcommunity thanks you for your participation! Initially, we were trying to do user mapping by implementing User Mapping Using the PAN-OS Integrated User-ID Agent. etc ), Screen shots from the release notes of pan os 7.0.0. Cortex XDR Supported Kernel Module Versions by Distribution, Cortex XDR and Traps Compatibility with Third-Party Security Products. Determine which user account can be used by the user-agent to query the domain. Alternatively, you can also use the Enterprise App Configuration Wizard. For more accurate IP to user mapping support, disable netbios probing. The button appears next to the replies on topics youve started. To make sure everything is working, create a new security rule. Features Introduced in User-ID Agent 10.2. For Reply URL, enter a URL that has the pattern Create an Azure AD test user. User-ID Agent Settings. Which Servers Can the User-ID Agent Monitor? https:///SAML20/SP/ACS. Please open the release notes and click on theAssociated Software Versions, From there you can checkMinimum Supported Version with PAN-OS 7.0 ( For user-id and other soft. In a different browser window, sign in to the Palo Alto Networks website as an administrator. What Do You Want To Do? This website uses cookies essential to its operation, for analytics, and for personalized content. Where Can I Install the Cortex XDR Agent? Select this check box to apply the Palo Alto SSO options only to the selected Host group in the drop-down list. The LIVEcommunity thanks you for your participation! Must be running Windows Server that is a member of the domain in question. Panorama > Managed Collectors. You can control in Azure AD who has access to Palo Alto Networks Captive Portal. Use for NTLM Authentication" check box since we are still using NTLM authentication to clear the error? The LIVEcommunity thanks you for your participation! Displayed when Palo Alto User Agent is selected in the SSO Agent field. In the Basic SAML Configuration pane, perform the following steps: For Identifier, enter a URL that has the pattern

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