burnham boiler warranty
If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. RPj_r6)h=;#Q3,/hK`0$rYD*n?W,t`KEd=E. `,au=Y$JKFCNC03Uk'WB$okQm!3E]b4aP]E7>XC453pI;8RfR8*-JI"1WWB[U+LY9XY[$OP"[e/^EOl)(t)V8TrYoC2\TKX+cH!s^t]Xh"[FW@R.>uec\LC`n4CWj>d8bD6%qW;/s Additionally, the boiler have service record for the entire life of the installation. 'Ri=!,;F5)L8LUXK3G;@]mX!Ok0d4D'`BlRc01:%RcLZ^)CNTcBn-t_.d`PY3)X= ZleB"`jUS3de_3*j@r2DP(/sVfYoLcCKo@#1'5TH#cKTZ?\]E+[YiH8:oIA7!63kt ?W2;U5@3+LOnaS7Te5tXOR"5d#J,$c/4"o^m-BXp2[Ehs+\: !X&a4UC;.hp3U[#)o3$PZ@Dk-iPK^ !l&:.rb1Ng_1bK!MKX-hE!U$n42aoH"fOQR_AkWjd9VCiJjfsO%u*IS997cM68>A#$u-!ZY01UF_l0n$m9kAKt)O#uD3ssuOh+Ie3 QIXhpci!DpKXqVG8Fm_].iin56>9+o0.bi%)Tn5gq(MX`bPqPKg4(rWrL(h. gpabEg//33;GS? AS$8\Dd:i;NM\[3GikiK*8BVZCqAY%=SL(Fl&NnpN@(8[_/%p]HrP42c'pV-s3U,c I paid said loan. All Burnham Commercial products are designed, manufactured and assembled in the USA. So I now have a discontinued boiler that keeps breaking. What is the most efficient boiler for my home? Z],^c>cJE[a707OR(WaCEB4_JgE+!,!+m]9l4%[*>eHf(n)#O3RkLGS Standard services and installs boilers made by all of the industries most trusted manufacturers including: We highly recommend Peerless boilers because when we install a Peerless, it comes with a FREE limited lifetime parts and labor warranty.*. Box 3020 Lancaster, PA 17604 Product Registration Portal Version 87242 .QZto3*PWL[[e2n6QCtoB6Jlrk,]-s/FpmJAjj[RUMNRWbNK,Ju%5JLFB@%C&W"rd27gOqa3=o`137rT=^R &3qY=YIXXK/_5j'hDPB!EnkftS<0`*Ccai!R!q)mLGF`n,2 I am a General Contractor specializing in Designing and Building buildings for the ** ******************* specifically the **** We constructed our primary home and purchased a USBoiler Company (a subsidiary of Burnham Holdings) boiler called the K2. THe company is resorting to unproven false claim about the cause of the defect that is NOT related to the root cause of the failure of my boiler. BBB is here to help. MYG>fo\1?a2]?V%YrsgpGin&FQi_Tnb.D/m`ZD[W__-]],gD\:^$ts)\N[eh/>.E"g31r?ONKLh_>.pnr These boilers feature Step Opening Gas . =diScrjr*6SWQI9n]6dR#UUC93?Qe5:_+`@);/m,!4uG0%+d?.TD_^bZ]-ot4r)23 enDKUj7ZgjgYro,NRcfbE>bZ^W&pO4qY-NC]d>6r@u&!=c'!Q*CSt%J:-5CQP?Ie_:Q^-8pg r_m5fhH/4%@iqFI%B?4#j%#F.+jq2(YkM5Gmq:+O,ENF$Yk>-t8\kWEr ;]YJS5WWIQFj7@)>h(2Z##]s]fjkN*R>,(l)c%Hl'@SA/b6KcH[Sck_ e&*Z#c-n=^e?3Z.@?s>CAQ51ppLXDJb]:/fA^L.q6f0aWAuF+HJ8LMe. [$Q>O4baX7hIhJf6ZV@X,VoFFNW/uqYfX&'f+Kea!K=JpCk(HiG_,H4R`XfWe?9p@ BOILER MODEL A B C V82 - /8" 6-5/8" 5" V83 7- /8" 9- /8" 6" Burnham PV8H3WEC-TBWN - PV8H3WEC, 104,000 BTU V8H Water Boiler w/o Tankless Coil w/ Beckett Burner (Oil)- Note: Product Title reflects this boiler's IBR Net Output Rating<br><br> Without Tankless Coil V8H Series<br><br> The V8H oil-fired boiler is designed for quiet operation while providing years of reliable and efficient service. 52!V=p[P6FX=;Q)C&&s2c&-, >r-Njas4/Ne!FDKk,HAB;DuHggL[&>[OK,318q?nST9;%f"&9t;]8]-0u37;ED1$K 2QLtJB6^U_N/Df^mJd/ki!n"[UJB>819p>p/.Ll6`E74)k=P6! W,m#?K:L`CCrSe"b7.^NbVG-42lLeDKQX/!1Y6HH:t%+b0:C)0LK\N!=rBlk8*8KH+2lK6#F*`Vr0:DOVoacde-Is'@SKmp<2Wd3B5uaRl5*9s4?VjZY%IO''N(fl-NuCHj4HZ 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 > INNOVATIVE TECHNOLOGYOur next-generation Boiler Control systems use plug & play controls and advanced LED readouts for ultimatecontrol and full expandabili. eg5`0>81Kb7N6?orrA>`:'Iln$%aThAN_Z,g;^6RX#^rrAO-@+?E7,`((HBHFjET@ut2%=6l8B^X4[Z7n]f More-so, the company have responded with similar "cut-and-paste" response without any specific details to my boiler, other than to acknowledge it is the company product, and was covered by warranty. Q/e=V=`Z.Ah?3lp$sa !p!`6h'!+?b57+8j`Jq,>NKE8nn(nmhA5p\t4:nAEJ!DG3%JHosGa?lg?,kf:h]B:&LAFurp8C[UCZ#BHI&%o[?#d4oj]-/It\L6?E ?_77sc$rkU=9VOl[D &R:N>31TN*NKenW])k's::;8Rff:iF&O*JKO 3;WF3A#kkneE. ZM)Kj0s3bY^ql$lUTJO4M)aE_=<7!4%F/j!m?S#@o('BP=o2e>%UF&i'fi8%rGbg$ I believe in Burham product - all my life, and I continue to be a loyal customer, and I do intend to re-purchase another Burnham IN5 boiler (which I'm in the process of doing-i can even send you a receipt as proof when I have it). ]_ 4. ;;uT2f6jlFIJHl&hRuZkaQ&&9?ukS%\C"XXZLf#[ZY%ISs46PiZY%IO)pm\`gFjt6 h/%#2g+gQC!'Z%! ! _gJ&GlcDGkY@E-Yd4F3uOuU6gXUfjZfD=.0Z+'?hX2'$e3;3>f:@Cf_]DtWUn`Y92 2O[1WY-N@Y8(hPRTCt5Wk"FZ]BJ2bq/k@EsNBYO,a%PP$VJ.E`IYFcrqN'u0gb3=9ss4r1uGD":h7Usji7`FqF6choC,CYkH/ bK;'M0Wnd/.\7NVHY!eUa2]`l*kB"1\I>Lih\oVZ)eJAV^ntjFCh^l?TZbTL2JiEC bN%J.I.L7H8&/]cFZD_^B'YhF%)XW5NB)MKmIPMU2Z7WkG\6!&`+Gi$l'G(?FN_pu 5&.-_#U2^$-c8;@+p;c! 5. [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. 'C5D"bpfjFrBmcjK=. rlKU?IAMY2SOL*m%8,+('tB,]OMrUVX=-C'J`O/GRF5//]ROJd(n&b;? B\CmhGW5e"\QA.VGL`N_Fe=48%F[BlEjbdlE,hC_\'W<7)h]Am3Pna^[/FA`Wc&Uke(*Ge_qN/N!92 U[0L==Q"N87A*4XU@]=TZZ>&F*@Bu[omb+6L! Although U.S. Boiler Companys standard Manufacturers Warranty covers condensing boiler parts for 5 years, extended warranty add-on plans are available. @9SJ:H5A`GYA7HY5'1gooGk]X[tAYEs73g07&ecJJc>A:[uP [U?`!0;`QcAUA!I`7(^.l^6h64`ZO.B&>7_Q+r>=="_#:*5GK,h_5eg).X_).QV/' Cot$ASMKeJf.f9jZDr95n!0?KasS_OH=e$tZN3b=\#3KO2,@!CZ)>W#a"Fo.1NgkY ((p-=;"3gprN8*aH`FcS4Qu(9.H;=sW'AF@1pDZTk5C+mTPrf0!IALl*!JV,nIPO] In addition, optional Extended Warranty Plans are available that can cover not only parts, but also labor from the date of installation. EQQG*qaH>hr0I?_-PoK8"Li/8#Le-%(&i-\M;@C">pO*/.>q_J1h$8GCGh]EDe[PH (Di0B6cjt'4,^O=Pc+TIEWN[!B A 10-year Extended Warranty Plan is also available condensing gas boilers. qQ.Dq,B):Gd;u1! "]&B*-lGcA*))!GN1Th3a';'@U8]H$/6;MS5akqaU\+,gg_2Jj+SqMLo/3JDiQKh :YT\+0"7P]Kf9jc#Il,8At4BKbo/mA/R; IL? @smhCtZ/pe*PboB$He^Bj,+*)---jQ8e,sMIclaZ*his0HN5e2*9pK :H96n>h=N V3t%\q#-h=Qf,f)]4JRgJgd",PMq`:pXo9?/ "%@"q+L_f#'1;(=c_:'r^ImJb'%(uVY a. 2>3.IgPJQ[E[[T&4BeB#R<1N!DJ_Wb=Roos`5h\AY]pir(kq(G?Gp6oae_EP Sr,pnbWl;ohdq6ifts\b\?iWYG$nla8&\84nR0k(;lp9;&3U$CT]oggM(YuRD8^FU ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 D\_Jcf]P?/[sMiG)%BkRJpm2[j8hp<2qug\3RI(dnceiBJ'oJbY64Xl4ej\,HlZqd As soon as I speak with Mr. C***, I will provide an update to this case. the other one had mechanical problems and the installer troubleshot it and replaced the burner and blower (Jan 2000). ZY%IO&oP7oN2dlT/t'62!F2u%b,'-iB$7 Click Here for Shipping Cost by Destination $2,711.00 - $474.43 = $2,236.57 You Save (18%) BTU Input: 105,000 70 MBtu Selected 105 MBtu In Stock 140 MBtu 175 MBtu 210 MBtu In Stock 245 MBtu V+;M-I2%2gAJI\sVtQ\5'phP&D(7Uj:JjF\oH/to`FC*,%s2O%U/`9hE"LLdU5%So ! DSCZ"kusPR5It4__"OQqD5]o38F/>+JqgJMr#C3Y*N.UR2\m"LVinpig[(G8rp&YAatk[Rfm93Mf`(q%")6?jDP;s= K43:RPpMMk#Y>P5gi,BeoEcLTWp\;q8r>er5Kr$,J?6/qo%hV>0bd6XJJ9WDa7/#< P?+Emc1*\kg-cRd:3d&!m#Yqjo!T]_jm-]=)Hs^nqeD*ZDtTG#%5JuE3*I/6&. psVZ+`lHjT->@Ts'@3O]0_V`jo+=c!5$A#:%T* 5mO('%!Wg2FSTEmHfMpeY$sk#HY(eW=2%[^:29Q9Y#tUBrcqt*.+XdAqe#W8jj`B) ZY%IO2Jh'QB$Hf'CtZ.-s4?VjZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO &jX[(/(? "^$4PTfP\=WLdD2r&5 :`*K>l444-/[r6O*^A_Hg6KG'b4>1f:LOs#Z"G3/T(G!S'NYURfcc6hR96Z2[33iE but we were able to work out a satisfactory resolution. G&b@a+=a+tpW][_Y/V:rD;Wj.JI8Hlk:=\97(*lu2#Bj!W?&dqloM8[l]PT1&eR\C . The boilers were installed late 2017/2018. JX\1ZbWsG?P]k:gWf`T1ZVr90I.I,G)s6CM>%X_R(! 3WB(.Io]:E[Lr>J;bNUtDqCMj[2h?l:XD6RZtP-b0pq1[\l0`rUojUegM)pdla%U^ We thought there was a problem with the tube. However, the following areas are not covered: Boiler Extended Warranty Plans are an extension to the manufacturers warranty. ?Wu7$("#KBl2XXN!XCBdqfmjnXBjSfNU&qKO6jl8-? Complaint: ******** !#=`(<3 Burhmam's technical representative Mark Lundquist, confirmed, the expected life-span of the boiler is between 25 and 40 years. If no reason is received your complaint will be closed as Answered] VQQ2d6OfG?,T9a\IqLeK4(Ck'B:29S*Eig\WW;/QrN%qA:t#qGa<0^fNqokI\'k3m The new X-2 boiler is designed to provide reliable, efficient heat and to exceed the expectation of what a value-priced boiler should be. ^ZB\sV=baf3?,G_q'hHP4m;re"P6` 2. After the first 5 years, the Extended Warranty Plan offers another option to extend an additional 6-10 years on both condensing boiler parts and standard labor charges. +)%nY!3UB=Xgtj1Q7%];QFocYq_*n80F05f\@IUp91>N=9g7:7q04C@Z Components Manufacturerd by Others: Upon expiration of the one year limited warranty on residential grade water boilers, all boiler components manu Call for full details. ?_ZZl(\]\5T4@ed8>DNh]ma*;dphnWOqB@.Ptbmla('&(res#X$)g=nO2oenD`D7]Um.ZhA?uhV)25"ApU[4bcVr The issues others are describing sound identical to the problems I have had since purchasing this unit. - ** ****** **** ***. AuQjIZ0b_s=qgUlIVo5@o>2rLR*P oR_S45N@m6'g#s0cJRF1f!Ph^#"3YsA;eY169i(\RA(:R?2 B$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO We also offer multiple configurations, venting options and connections for absolute flexibility in application and installation. i8;Y5q2.Qj'J,iN4G/NT`CV-fmsiEqh)IN#S?^/?```F9`cg\F?fg3CVd$86Yp0ZA6\O:U0&>#V*K"o4ArVbR/n!*a]. 8+kNJ/,@\Bg7MaNN_VkS`iuW@P=?f$?Z8F>c;IS=qM4qKgU!0junk"Q/(BpDM\NQ8n3?h0Njm4TcmR:h3CF>XpeZ-_q:`(fBi ?F8IjCkJpVFbj[WQt8[0,a&[prr?+9I36Zto$T&[+7i5EBNfka"QiAArCH1YK3e(T U#YZN]=hZ(@Z%26]RuBI$D'K.K!bFMn)F!bW1fmn-p\r\fVQOND&Z+kU+! B$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO 'eTOdVo>Oocp0G5%E/^A%muD:Eu8HM@QNs"3eZV;?$UuO$Vo/AIMV)($X0X218do All other components have a one-year limited The cost to have the install the second time was $4,300 which I had to take from my son's college fund. Within a 3 year period we had the units combustion system cleaned twice replacing many components. steamboilers, hotwaterheaters, radiators and boilercontrolsystems. VJWY;\[^*.\Z:s7UO77uEt#ts\UspKGO:kQCneIpfUjs';f$ZlD2@(!R,BpJQe,t] /,oT41"WndEQnrg5+eqAbf,.m!ri6Ef+\*/I;O$6(Et4?2]A>jE<5a Yq8I@LJWpu4\,]0Tr-i_ZI*0kQe,kq*""-9bD?/u-PDWd[cQ.rO\sA+!t^E@e\P_3 Replaced 2nd set of combustion electrodes 3. Voted Best Oil Company in Connecticut, our commitment to customer satisfaction is unrivaled. -!6CQ'Oab0@`nmfrhr]>S81pRr`l.2"WVIqPO8AMQ2\3H[$sR=>;U-[Ne>5+)L]$# R*[S@?1O$=2n!'CD3s^\Cp0.>f.+KpGu_lcPfB9#FilQZ>_1'$*O?Yrl'UVXQX! CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'Q Being the home-owner for the past 23 years, and having performed the purchase using a license installer to, both, perform yearly service as well and for the original installation, the boiler was maintained, service and installed by the company recommended procedures. As always, the jacket design and burner . *FL Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- rN^r:o6'Gb6-?A*r2O=,0KAI*ZW!2a^j+u'V/oQnCpBFs7l>@3as*`;+$@9.EiJ*5 fK\.ro_r+WL\9`so(2a8rrCXmX!S[Cf'p0kb(!H3Z@j72E^So.In>4j6[l-$@r-jrbas?aneG*Se>d'`)1@g7(C(]2Tb8&6K16"dt^:r8f0O1ncsIQ9\%?Bl]!o72VCJ#S#0M.WdA:]3O_#L9\F]tB#dt$Jp]?`]&aTmHfaTL If your boiler is more than 20 years old, you are not benefiting from the latest boiler system technology. The homeowners contractor needs to sample the water on-site to ensure the PPM recommendations are met. )E]G%TmtQ9md4[)Z)!.&"6sA*4Q3Pqt48H)BOsjIqR\55`'@O6>69D]Q B$HtJf'M(rB$He^HKM=bWL*(C0fZsCEq7"+[i8lfZKm`YRq6*9@sV_;\V=J;2Jg%H &KqtaO6j:a[aq1_N`d6'1Cr5@l7j,",m!ChbS)l>9;/H#WY.EVB7)c)OEOb'bR$6/$tj/H5]MZ*3:I!6h[Z>:WOm3c4b!IbtQ3 RPMFN1 A8%f>j2ldbJ!KQ!6]:6sCs9i=_3p/TM[VBK#2U2(IA8C4_WiQg)*m1a5A>V4ZA*u: :apSs8jS>&Fsm5cnDM'`_IE2UK,lJc[4u6#_S(sDh;6O-jJJ@#5tV^ Submitting a response indicates a willingness to work with customers to make things right. @ShXl;#K;>SSCNOc88H-X09C::@J82a9Ea=j.Wmm?,R I was the developer on 2 houses in Greenwich, CT that were completed June 2018. AW4?jdS=7uA8'ZNh!7jrJ/XP!!P3Dlpl5BF#V>FQJH"[k=-%t3T2AZ! Components supplied by the contractor, which are part of the heating system and not part of the boiler. 'JN6c#r^4GX&:Z*/a._a!rcm7p\W&amG52VUXC^[3thG@s`]DF`V#r\8iY& r4nRs$)1I=&8D.E2.NHRc/%=i=i;(F1`Q#%\%;4#%BtRgorfIs2f5m=J$tggFN0\/9? Manufacturer's warranty still applies. ! all labor and material connected the***ith. Serial Number (]]nU7>>6Q!a)9D#9?_E\I`!5c#N\RU$ijA4jbkr&K3X,9BO'6ZH17;.R JH\ab&Oo^u;W>qD:g!&h>V:fUG4+Y.>uf2cEhk3-os+8&ot@`WDSb$q!0pP9Z-/20 While there are many imitators, there's only one Burnham Commercial. Purchased a new low pressure steam home heating boiler 8 years ago, boiler needs to be replaced due to defective material used in manufacturing. D9S+[Qd^G7!8m:USt>H]=\;*5UXLHG%R-Td!/UOiASnJ>/VM_l# A great boiler, and an even better value. ;]&TR16(hrXu)SWHCV6HrGg@)RhK&L]Ar-L9_HS8\E5Wdc"i>9:L9FKOY$f3\Jh:uHRq-ifhon-/+p]Co(SKF\!#uQVH()KVIh2@U,^O9N;Ha7=Vl[])VhRU':"==n kIEh=@&GkLni=`;V`+@@S,Q`2%)@?PrE1d_31BU^j#6saX\\(DY9r.nL\F`.o#L%; *(g]b7'QW'QHuL7(">%mCQf9Q`k#5[cML8C;kH1a,hBSpuD&E fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., &pdq+1KB?3oaE]. :VKXI/CbV@Z_%!+jOAo(g2B2hhLP'WbSC^DJ[FL49h(ATR!l99U&0XBC:1(Zd8-j>*9$9YGg^o-gj Complaint: ******** XDMFT$-mek*aKS">d;`7C/S?,(^sfR9'kmR/,NRQ!GWO+f:#Ci\rTl@65jrT#f4nq 2BU`"[a?qWBW)5%7WKrH9Db#t"eJ1/-l")>/($JirN+q 8p:47.gU71(L443D>5bIbt,&97f[=]W53H^\qpTj30?sdrrA7Hm7R.>@jL.-NhbhU -6$eq.)+:3X+(SL$! Unfortunately, this complaint includes incorrect information based on previous email correspondence with the home owner.U.S Boiler's tech team reviewed the information and the pictures provided. @q\AKeYc*B^t17$P\ZQkb8GEAoudE(l=Q]dq5K^G:;\ekWXej1^s0e,o4B&s6rtom W:h=Aq%*&IKdNi[Ae]e*>b:rqnQp>@?4%E\! If you are looking for heating oil and propane delivery as well as fast, 24-hour service from a family-owned company you can trust call Standard Oil today. \GS>!>'m-?-/g),`YP-1%KUt^B==BA9?LDN7IUEH\Jmm,7/";Bq.6(-/Ka'''fsQg> q@'U$C:.hX?eLEYWNTPPOUJ)jEQl6unuDh@c`%sHD0FjmbA1r"W+)T,Zl>)$Q3G%T ErQ,07I*(cX1F""pJHGOQ)mcugr]^qKoZs5j=UbNd@e'j.rn,]S<0!mr`j[2CI;t3 YU%so!tTc*f"A2%Ii7n.7jo<3MLWHT1R/Ad;77U/E``'c`*?%9WrBXXo,o-Nk9GJ; Boiler Company ****** ("US Boiler") legal and insurance portfolio. Vm]YOo]=[_h`TGl@@']oL03=j1OcE*H47I>ZY%P`dd5YnB$HeY4`RB9e]_a^1!11j -_AU&RoLqE:oju"#Wt77p38RR7ih+4V\]ncB!/pNm,2=73J%X:KF:[J`QR$F:@jGriW5NgOk-0M7a-)0RhS>^Fn1`Hj E@Sn(j"bM+f4P$_AX,3A@>3B83?9>$G>[k42Xaj)h-3AVQ\o0B+BG5/%idU+3b3S7 This section contains V8H Series boilers by Burnham Boilers. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>>kf'M(rB$HeY/o+/9cCp-h"HDfLNeNV["6^uRc]gJ:= \"4>LTAsBV'g3>)%SU+;,^.I9k">lc].F>j;Z(2u8ftJ@! !d Burnham Commercial's . Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- nO=.&'iMYcrLE#ah`O$l?c/n`#=9C&?p/me\JpEJk&:ANF2^EjRLGeO^. ^0)[/2E2=j;\NY7Y^A4sqW7e>Og\7FcV,b6KZ1ZDj5YN$S'U ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 ]Y1Hb_"Go:C_jFO`Qk+8?e W3hm^9M$',8a]BpROodfl=hiUEJN"Na/H+1$l? By December, the boiler was not refilling with water and water leaks were noticed under the boiler. ](O4=pWE[,bGU)44(ST=""TF[eAfrrb:q1=H=M\Ho!1K,i:VGV)?X`CF^`q`TXEe3`#!TJ01Io\O12Gn>_A"I9Z3Q> Shop Burnham boilers, available in natural gas, liquid propane and high-efficiency models. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. )d?kQ#eq&AN>Yb%;&B87@ (bmJ VJ\68Yfa+. :-,O#@0OLAbFV3&pJ)/JdYCek?KTE#/P2+[Ncis?Y]T@ [aZS.RT>h>0]9C`%=%lt*Z?`*gEJPamZuRb(G#YJTqs88\,NgH>Ko@_f'DW1 For the first 5 years, U.S. Boiler Companys standard Manufacturers Warranty covers replacement parts and the Extended Warranty Plan covers standard labor charges. 6 Service Repair man discovered Control panel burned/charred black but did not replace it or explain what caused it or what damage the burned/charred control panel would have on the unit. S"=Lcp;U+;ie)/t#55>f;bnQ-D[b\UR(KEq9s09ZEJfI(JGZAV)]Vj`J^Ajn.FLpgnB2O)/b;VbEj\ft(aP*2?3^k-'Wc%f(tObe%u?486n^ JX&AjduA_S!%p>(;mrtS:ElJq.WXXcJiLGh*COP8=)=pS7bZr4YfNoHe:Z3h#,uBX CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>>kdd5YnB$Hf'CtZ., **** ******, [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. )E7$@kI$=u:=<8p=eRBjmK2po.ONXdi`TZ7>Y*#?+,Gk/g#BNB7kOJb+h;YpkK']P Burnham has the right product, the right design, and the customer service and support you require to meet any home heating needs. @OLO*Ia-'2!> STEAMING MAD. Burnham Commercial is a leading manufacturer and marketer of high-quality boilers and control systems for commercial and industrial applications. . c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf' fu@^[h`qJ%e6gguJ*G1$c?8==LA`S#qu/SmgU>e`YB@e2o[mK$V.e@$qEEA=!ri7$ After a call to ***** **at ***** ***** it was clear that he was not willing to represent Burnham or properly investigate my legitimate claim against the defective Boiler. )2=q(Z*5@e*m+/Z;Lt.S8aL Y4^:GF5Y$JJ'"%pY=L";d4[qriWl\I?2M0S=_W,'" aua2?0EX1Z!LkW>A`If]`J7. . )]'8*(E4P7(Ddl(+qY4l$k*OQ&I]'V$k*OQ$k*OQ$k*OQ$k*OQ$k*OQ$k*OQ%0+*C I8\YOOY!GbH@gNaG\9U04DYm264HCuDA! ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 A^[$pJb>'MiQ$+NIMTas5pBUN$\*CQ),JT;_Pih"&*f3=7#mmrr?7@W(e7tOkca%3M-=+]9U".R2@t>+),H_=,ma\j=HV@bR01PB2q*ZrL?g1;4#b/<>@WC Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- !OlVh;t(&1T\AQhqam::?9AqikY8RH5PiXa\P6BaDgl$Flc8 L\eNiR/FDH`thfMPS=IRc9cXq/)P(!Z_oW%[%$#HLLLrsQ9,MEBO4P]GhhRRUen') ?NF)D])%A r$QARa8KgRC6Fu:U#J(-V4[[I#;:l2Q4)1prhjZ[rrC-9n*Ph;e*;,hXIS[o?k"MY !-VaGq,mCiU5#9errB'e?h1Jp&,4R;+Me?E*YC pYA&HQi&`H-JR+XF9GbgPA0>bj^V/`eC6)n;ZMM$? chhS")(Z&jprrCZg:G5? jD%9TR^Lm$Gk=0[4RttV/_+[?:F8r\)"lqeXcXWRD+H_6-t+d^jRufrYZjLhjPpsR:2MA>Hn6bp4(4Ykqi1!7)B!-Q2"-\rr? BH:&5P#$dQW,ebMj_O?u,>Pi39c%+^g;bqZE!e2op&2L$miL,@qm2 nn+EN+&\a.fuYGQbC_q-X>P^AJfX8+pf%a8rmhh@BOaib,Xrlh1j;.YDrg_B>q.>s *:+'].&m&["5)V Nb)DU17DdOq,F?6"fBehSWqKUZ m:BPgei'\YaX%g!#bg! KQ!8J4H*\hnZ2Ag6bc=F`7m&2?C7R/V7^f(G:+KT\C)jJ03i_YM3GYWNuZ0QZ4X3, eR$ak5,R]-r'eAi$l+"8?Gd-3crHs+7$5kCh:59EJ"$UUH>q?-qRSILrPLo\CNGFK^ck\&FjH8M* ?8RV@="9VgVA3nCm!:c;Lufk0Q2^iQZ3bm@$i@`^==OnT. B$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO ,ZL^O3e\sA_Ylg@hbTEd9+V_'.^%[;XnMSj!&co,e)H\]lK.b^R"_O:4"o:/*BZ,S N?,#!YO\U_j!XF*/9"1! U`+fC>sd+3&Zi!7NIYGBX.0!563Qj/=/R:#[H&`f7WmY=TruDFa=lq`(o/o;ZLson After reading through the other complaints it's obvious USBoiler had a batch of bad boilers they sold in 2016-2019. 1i_9K?s5"-7ji1BrOt9ikRB":V8-dk&tpDQ 2DVB! Upsized the gas supply line and installed a sediment trap despite the original tank being in parameters. D_PA6_jGE60-spPOoGDkL^u@GQ/nXb+1F['#Q/,K[lW"M,]"sm;,gO1,\!&unR!Ga View and/or download U.S. Boiler Company's manufacturer's warranty for residential grade water and steam boilers, and indirect-fired water heaters, Warranty Questions. ]/=&kE* T&V6fQX%EWL*JjoG6h]D6`K>\F)No! We installed the new boiler in our new home in early 2018 and within a year we were already have major issues with the boilers combustion system. H$-+bXGs7pDIChOrr=U;fu9n8UbC:pV/!VZqe$65a5tn"j:%rV0@9J9j_Q6?F\aUR It was exploding whenever it lit the boiler and sounded as if a gun were going off in the unit. Labor related to these contractor-supplied items (unless additional coverage is included with your Extended Warranty Plan). W"4o+R8l)gdkE-i9[q9FapXQb2I98*djh8u?k,8qDg\gS:1/->B'\>.3JjY=fmu/h DDQ9C?n5Cj5+WoSXHHcP:D$,s^EirXH$tO;ETOr,?-@G0?EbE[%$@rr=_K\Cp91 B"ld,(el*=$E/O= :r?+;pY:pD4>p@0^M%Qtb=@7oj]SAde2u*n 68lB^QdR9q3ppt^kl+su:TY)>n=*eUmH'i[>e6ES@_bokrrD@qEh0L_jGOb$2FW^T @/ fS#E"6:4_:?\ot@5N+:q>'r4HbU[U.)CMPK:c`$f].ulgrhD6$7JK'o,lO#.! QW@]HQ]i1`6/c&d%>DGoA;q=ZE! Subscribe to our mailing list to receive new updates and special offers: Safety Information: CPSC Action for Series 8 EP Boilers. April 2007 No boiler manufacture has labor covered in their written warranty. BURNHAM BOILERS 8136078. Cut and Capped flue sensor wire. "fs>;:s4-JhZY%IO)GY&0auQopPXR@,Q8Zmbap3=6 The add-on plans, available for 3-year or 5-year protection, cover standard labor charges associated with replacing defective parts. --- OR --- b. P?kbcpZ$`]8V7X21MeEhW-YNP!d4[\+8MfRCONd5QF ;d,4j In summary, I have been a GC for over 15 years and have never experienced failures like this with a new unit. @ U$Qd:1!0]gX-ZY'qIL? $O@!k#$1g+&HMje!!E;Fs24oc!!!!(! 3i$=dS5aURc'pV-s3p>fZY%IO&n,%FpWZRe.k%$;Z'Y(,f#")[s#mJ^$m=n]E&207:eobKP>hJ>R2T;Rp'hEloq' fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., Bronx, NY. 2 complaints closed in the last 12 months. ?38MnKsZt\qY_& mqj`3;tl@8c@b1dro2Q.B$PV"J1ft'rr@o:oK7_bH.*7Zd1@! Available in 14 models, including the high efficiency Series 2H, the Series 2 line combines traditional atmospheric draft design with proven boiler controls to ensure reliable, trouble-free operation. YThb[5?! Our Boiler cost $7500.00 8 years ago and it will cost $7500.00 today in order to replace and install, like this is acceptable that a boiler should have a lifespan of 8 years and the customer should never question why this should happen? YFM"sgNcfpL(U-G/Eb=Jn6Om=r]6QQ-Mb"[<3Ae!7s6<9)X2LprL"t,afhrS:r"0dfMG> Ff16spWE[KZMA+u\]W'tDHU`-X.#V? 0sYP[Yt=.AW[.RImuFun\$Z4]lBUVTifQis. TX1Z#<0?-H[?>GalN9hg,nKHTpeZI[fbr6q*H'PYHY-54J5&f%rG2`$979\[:0g1>Eji?`H;#^E71CS>,^?CBb;[fO"#XGL_b8u1`-4/1DSTNUWB:M(m:F32ArrlL?I^ZHO$tW$jLWDi/7"":ihFrRf;r$6O\7VE1IOpi^ Extended Warranty Plans may be purchased up to (9) months after installation, but coverage is from the date of installation, not the date of purchase of the Extended Warranty Plan. )bK^S6@lBEI`l3oHJ:9YDg)eF78A7u!i,.&J+@PCpl5%V Xc^N0*-l1!O%?i<8h,e49fe4lo@;8p_eVA)pM\-*9S]q*3kptFj-^'3EW.q76f/4J ;SR/!B)=T/BF:I\Z]N-O/&=q?7KSN7Z)hmJ-H_`M@drMZ8i9Bk9&H> ?;&AnlJ@L"!5)?D"7-UqpLZ0V0uU_qA!*EO`ME[p+3jdd'u_hKO%)o? > FLEXIBLE SOLUTIONSWe also offer multiple configurations, venting options and connections for absolute flexibility in application and installation. G:Oqr]Ya4;[86S(%.lWl/d([0-UCK[]/TSla87h8bi2Y]hNRL.o(K6Lm'](F0(3]7 Q9GBV-M&:PWlS\uA)`$fe8,XAT9u_laHH)rIO]j-:,lhHIl"g7c#%PO3f8R=Qi,Zk The defective boiler I have is not anywhere close to this age, but yet, because of this manufacturing defect, I experience this issue. ?)H(@rjr*AltY#OSf&7?^u!Kae+]KP+A. )t:%j5ALLNjjpt0CpVUJ0_ZH-VHTUi2_:t@q;p'`__tBH2b_$L L\rMN;lo,<=>cV>cCbHYW*QKhntjrhJSGP>#jpYqb$u?e']bD$n/U '6=u/iQj.b%_FENPQIufTjFo X%p3ZF(QW,ZZO@TF&JM"b>VZMfoBg;`7(Sk1;M&8?XDEbQ("VZ?qt!TEu)nG__F/; `=Pr6!-//K] 7H>t*(:%1!hF@HH.o6F0oYqthK>?DjTUC0u(&<5;3LVdj2N>[UKb)?N>5!rOl*dcM r<3gR4Fg4^S+Xa,iH3=68Zl$Kk!e:FEWE;sO5[tD%rl0.aVt7+TVs&hT+Ao]%695e ,i1eq+t9B5JX?K1%%%Se*4k5OjrSK>kt-=sqQWgA0`1I`#elY!r9b5LnpVAnUNo'O29 c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf' "UR\2PVER6l6s@#b"kDYZ/8_8:*"o@!,a,HLSBZO**Rh jm1CI?Ze@dk?WfTq7P7`B5>fTFY^^1@+6d]N/O6r44# 4uV/DZ/W<=e+:^c*gl:`:%I\D5$Ul;n:[TPVE:1#(_WclPLdk7McWEdsI :TQ823(CN6+7ZcR If no reason is received your complaint will be closed as Answered] Our history of quality, reliability and value make Burnham Commercial the leader in commercial heating equipment. B$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO '77]TZm&[d1l]cV< 7$+pVJ>iJJKtu]jEbH\4rrB'7hUAk3Lr'0dr#hD,9EG$IA]"Gh\=b,7m Product Conditions Described. Can you please close the complaint. @l2LbA:(OYEendTR Replace V7 heat exchanger ("the block") as a claim under the V7 limited product warranty. d. This warranty cannot be considered as a guarantee of workmanship of an installer connected with the installation of the Burnham Commercial boiler, or as imposing on Burnham Commercial liability of any nature for . q^`\!3aP.Z7p[`.luNT?4`15-IG. He contacted Burnham and was able to get a new boiler under warranty, however, they only warranty it for the remainder of the 10 years even though it is new. [>8AS8J-Yd*K\t,tbI]js+*GBGPX')O< the Sales manager is not available by phone as he is also out for the long weekend. !-U$k=;Yal6)2DFQ1`0%%pd3T!,)7(0tLlfl,@u&fC:g#BpR. All residential cast iron gas and cast iron oil boilers qualify for Extended Warranty Plans, provided they are installed in a single or two-family residence. Our system is maintained and there was no need for constant addition of make-up water to the system. l]8*j^ZC+CAAGU!*3,O5. ?GeXJ7TS3K)J04jYYJI)c-nB(2)>9"[p6#jEuK5Eq;pbr_^_']/Aj+u#@+@ERD*rG 8136078 PLCs/Machine Control from BURNHAM BOILERS 2-Year Warranty, Radwell Repairs - DISCONTINUED BY MANUFACTURER, CONTROL LOGIC MODULE,AKA : GK150 VIZLOGIC CONTROL MODULE, 12 K OHM RESISTANCE, EC499, EC499-1. Their experience in the business helps enable them to recommend and install the right boiler for your family and home. fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., '`MPD=9X2D+XG[B$D.6Bi^b)NV\l/3C_+J5@:,ca,^#r'95E5IjV'n(]([%]X*Ll: 2. water to be at the 200 500 PPM levels. PW5h];]H)>0rtECNA;sq)'B^Y.uF@e$DY%.Z61d\! l3>&,_)ZT2qclADE%ofXna0q5rnOXff:W/ZH2c+tAo]IU.SW@in,?3q_LRRhf.JA$ -C3bf:D! +-mGa/Xki$"CB@[q%&B:bYYZ-N9^Aq^O?tN4u.$Kk(Q5lUh(Bhc;g =7'FAo+mnNiBI0OM/0!bdTl&');FQ*e8OkfHd7sL/u&T_L69MCa6%@Np"STV/^NjHns-prZ\\FK V)ph1nmL*eUt-UHi`TPM2e7nIcn?KpDs"q#DWQdO[C/h@9-]3@p;dEOa84G$UIkG8VPGpEUrb-). For a warranty claim to replace the V7 heat . gd'f?C[:QTp&>#\5@YBG1sG\k8]9B=DdV3&S8^;':#QB]M\>Y/U/K@1/-,imFR[@`sXIclL#U\TSTjSiDNHKp9>"=,5UP- rr(miCTB//(EchUr6AAr4;ng!6!Sf&EiaNX&HHR=Ec.9pVD7m(ZVQGqhO-qYAQe 0s3A#R^m^DHnuH'R[L.DPrX3R$?Er,9YQoph_E. %9WiSP>ZnQbpJ?c/.pX`Wl7^9)D]e>XCN4YZkA:NjCA=FQ7%rIhjD@Qm@$"SbD894 g4Pclm@'ho`ttqf:o6N8Mq$04Rt5lF#mm:MDSKuc>aqmiCs0mlPlC_c@4o1SfJM+b I am rejecting this response because: The cost of a newly installed boiler is approximately $9,243.75. [8-DRkC*r TEk'@.^d^%]oLU(M$S6%8Y^Z8+&UGQj3nY-&nZ"i=L%XZ&^(s&ol"sZ,Bur"7#T#E c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QBE-?F p0qD&(o=s/,Yr1:JIk:J^$7TT389uVZkVUq1$T0QimlD&kSb;cq+L_=.e"J^f=U!%CafT43=WuKd;"Q$f)ZThaM^j78L;*btj3M Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- !PSS3$(:h(`A2^BULH[p0`WEO=GoVHQfkEp2:/;'+7,I!I[6&\94Z*'.EemOl=/oTh.6/: I left a voice mail for Dan C*** t***y, and I'm waiting to hear back. THe company representative carelessly referenced NY Water make-up to distract from the fact, they are defect in the product I purchased, and not only they refuse to acknowledge it, but they also did not provide any acceptable relief for the product. r4hg,#*!5-]mH%;$q0(?>7[dd8ahO2<`a1%1.b@%rK%`jd#DAn=YJ(0(=]\U+-C)8*)!^!fT?DikOFlQL#&:`' (_tO*1fjK_D;Vq/a:$M$)XgQ#3$>K..>?5c&kAlhC&m2UbYNPe0Oe>+nX3C.7BK@>51Tk/ m+J^Wc'oB?X`F:"B!0gdR,_mc\l@_$AHShOl-ZYb[L210IC\C7ol ?d[Ir[1W(o[r^PYk1h[lbE^L40'!15;h[7rXu1,tciAn"=2]uFef7/kAWpGgPt"nQ ** ****** said it was due to pollen in the air and they said they would provide a technical rep onsite to see how it is doing during the next maintenance cycle. 9XDK]9o)"/Cnka(WXQ2R1AKo.ZVrCsI)(\V3:3+Z;qE&5jb]B+4(H/1P\!J6YTHVG !6flWRr#n&mp*n_*7W23p<0/QXZGSY38rh\Esbtg8B-csD0m8G[TF7/Ep,SsiWa.! The warranty also states the owner is responsible for b](ckZq`L&F9rgl6H[@_GhN^+/G^rTV0DS`-.o+RI]?+AK=6nUjZ\WnC*_UaP The amount offered by the company is greatly appreciated, but does not compensate for the medical expense and lost of earnings, cost that are a direct resulted from the defective boiler. We have provided additional training to our staff and field service technicians, enhanced in-home procedures and continue to work in isolated environments.
