sunset group lawsuit
Customer service contacts and company information. Always do your own due diligence and research any company youre considering doing business with. We checked our membership purchase agreement Article #10 says that the Developer is responsible for all insurance to cover full and partial damages. After years of going we were surprised about 4 years ago and taken to Tres Rios for our week because of renovations at Sunset Fisherman. This website exists because there are so many scams in the industry, and we wanted to make it easier for you to locate alternatives. On 03/31/2021 ALEXIS MILLER filed a Personal Injury - Motor Vehicle lawsuit against SUNSET AUTOMOTIVE GROUP INC. I am okay to take the 'hit' with collections, but did you make any more payments? How To Write a Timeshare Rescission Letter? Resorts International Marketing Corp. was not the rental program that was presented and that Sunset required us to pay an additional fee for. We were at this so called "90 minute presentation" for the entire day, almost 8 hours! My fianc and I were suckered into purchasing a "vacation package/timeshare" and absolutely can't believe that we fell for this! The second was - they would keep our deposit as the activation fee and gives us 20 extra corporate weeks and a paid membership for two years with Ice Gallery, which is suppose to be worth thousands according to them. We did continue our vacation and had a great time in Cancun. Guess what? Sunset Solutions Group 3911 Litchfield Dr, Waxhaw, North Carolina, United States, 28173-7180. . How to Get Rid of Hacienda Del Mar Timeshare? Our thought was this would be a great time to sell this timeshare and get a very generous price for it. i am assuming that you will get this message? I basically told the woman on the phone that I was reading posts about them and they were not good. FRAUD (charge #1) - Pg. I became suspicious these series of complaints of others. I have evidence showing the lies and how Sunset promotes its memberhsip. The fully built Sunset Gordon tower on Sunset Boulevard hasn't been occupied for three years, after a Los Angeles County Superior Court judge retroactively invalidated the project's. The next day I was able to meet a person from their verification department and handed him my cancellation letter that I wrote myself. We followed the terms of the contract termination clause (13) as written in the contract. This is designed to make it easier for people to get out of their contracts and make better choices in the future. The Sunset Group is a scam with the lowest ethical standards. Mar 30, 2006. I kept going back and forth with them. While staying at the all-inclusive hotel we booked in cash only cost about $1000 for the whole week for the two of us. We do alot of cruising and thought-Wow this is really a great deal. If a hurricane destroys the building, there is no required repair or fix. A high rating with the BBB and very few complaints ( hopefully none at all), The company has been around for multiple years, An actual office address instead of just a PO box. 8. Me and my mom were mislead and not they said our membership cancellation is not valid. We recommend you contact your timeshare company before working with a timeshare exit company. There are other, more trustworthy organizations out there that can assist you with dropping your timeshare contract. www.sunsetscam.com One common complaint against Sunset Group is that they make it very difficult to cancel your membership. Sunset Groups ratings and reviews reflect all of these issues and complaints. How to Get Rid of Cancun Palace Resorts Timeshare? Some of the lies: And you cannot trade your 'private residence' to go somewhere else if it is destroyed. Login. Terrible company. These guys are scammers and worst is that the Mexican Government lets them do to who ever they want. They offer via text Ocean Spa Hotel and Laguna Suites and Spa under the website: www.sunsetworldresorts.com. I cannot use my name but was scammed also. I got a call for a Jose Aguirre, who said he represented the Corporate Membership Services and the legal department. It does not say what "services" are. www.sunsetscam.com As weve stated, most timeshare companies do have exit programs set up its in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. We couldn't extend a stay (at our cost) ouside of the proscribed 7 days. I said I'll keep an open mind. I was specifically told I was not buying a timeshare. Something is really off. This is when we knew the postings on the Internet were so very true. If you regret purchasing your Sunset Group timeshare contract, youre not the only one. Can You Get Rid of a Punta Pacifico, Encanto Baha Timeshare? They refused. Menu. Also, they will tell you that you are making an excellent financial investment, and that you can rent or sell your timeshare weeks for a profit. we were scammed and then threatened with contract removal of items if we did not buy into the Sunset group real estate group (if they even have one is yet to be determined) last April we went to Tres Rios and at their highest end rooms the ceiling of the shower was covered with black mold. We would caution against working with Mexican Timeshare Solutions, as they have been known to scam people who are already taken advantage of by Sunset Group. My husband and I were scammed also. So there is no value or savings hence, there was no benefit for buying the package amidst the Pandemic when international travel is still restricted. The Federal Trade Commission cautions owners each year that the main justification for timeshare exit scams is paying up-front expenses. The first offer to purchase was around 68 thousand dollars. By not allowing us to exercise our rights to cancel our contract within the time period set by Mexican law, Jose Luis Hernandez, Patricio Muldowney, Alvaro Cardena, Rosalie Silva, Jennifer Snyder, and other participating members of the Sales, Marketing, Management, and Legal staff employed by Sunset Fishermens violated Mexican law and committed fraud. Scammers will use deception, or false pretenses, to try and steal your personal information or hard-earned cash. Here are a couple tips that can assist you when selecting an organization that is respectable and will not scam you: The only companies we recommend you work with are the ones that offer escrow, so you dont need to pay them until theyve effectively assisted you with getting rid of your timeshare. They offered to let me review with their on-sight lawyer but I refused that for obvious reasons. They promise you everything and deliver NOTHING! No such website! Fortunately we only joined the club and NOT buy a timeshare. Beware! How to get rid of Starwood Timeshare Cancellation? The organizations on our site have been all completely screened so you can see the difference between the companies we do and do not recommend. These companies specialize in helping people just like you get out of their timeshare contracts. These lawsuits allege that the company uses deceptive sales practices, makes it difficult to cancel contracts, and misrepresented the terms of the timeshare agreement. Sunset World Resorts & Vacation Experiences - Scam and fraud! Write a review Sign in. BIG MISTAKE! "You get a detailed email after paying for the package, there will be a link where you can make your payment". Just sick to think that they get you right at the airport wanting you to come the very next day because they know if they can get you to sign that day that you will more than likely not read the pile of documents before your vacation is over. That said, until there is any official news of a class action lawsuit, we would encourage you to seek out alternative routes to getting compensated for the time and money youve invested in your timeshare with Sunset Group. Sunset World Resorts & Vacation Experiences - Contract, Sunset World Resorts & Vacation Experiences - Membership, Sunset World Resorts & Vacation Experiences - Fraudulent Sales Pitches!!!! We are in the same boat and now they are threating us to ruin our credit. has a reference to a class action law suit filed in 2017 This may also include calls and text messages to my wireless telephone numbers. This scammers has to stop. I forwarded all calls from agency to the lawyer. Sunset World Resorts & Vacation Experiences - Sunset Fishermans Village Time Share - Rip-Off. This is another forum with more complaints about this company: This comment was posted by a verified customer. However, there are a few options available if you want to get out of your contract. Not sure who to start legal proceedings through. We will not pay anymore maintenance fees and will not return to any Sunset Property. Has anyone had succes contacting a lawyer or another company to get out of their timeshare? The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. How to Get out of the Ritz Carlton Timeshare? The contract also says a sale or transfer may take "60 days to a year and even that is not guaranteed." 4. Average Cost to Get Out of Your Timeshare? Please visit this website (specially the video section) to know in detail how these companies operate. Charging our credit card for the monthly finance fee after we had contacted Sunset and told them specifically they were no longer authorized to debit payments from our card (late 2009). What are the process you did? How To Cancel Royal Holiday Club Timeshare? I would be very interested in a class action lawsuit also. The first thing you need to watch out for is the timeshare sales pitch. So, if you listen to these promises, you better go away, is probably that you will become a victim of a Royal Sunset Timeshare. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. Unfortunately we used to enjoy going to Mexico many times in the past but now we will never go to Mexico or buy anything that is made there. For example, on Consumer Affairs, Sunset Group has a 1.5-star rating with nearly 200 reviews. We signed yesterday and they said we cant cancel it. I have been in touch with people there and they say they are working the process but it takes time. I was so mad upon reading this that we called immediately to complain and to see what we needed to do to cancel. In a lawsuit filed in San Francisco Superior Court on Tuesday, the Mid-Sunset Neighborhood Association alleges that the project's developer, the Tenderloin Neighborhood Development Corp.,. 15 Steps on How to Cancel a Timeshare Contract? They had us fill out a form and told us that is was in order to get our credit pulled to see if we could get a better percentage rate on our monthly payments. I wanted to cancel but my wife wanted the SUV for the week. The initial contact person posted on FB that she is a supervisor in a Cancun Resorts and she wants to sell her vacation. They tell you lies to make you buy their packages. The city last year disqualified the group originally selected by the Community Redevelopment Agency (CRA) board to run . The top manager now telling me that phone cancellation is not acceptable & was forcing me to keep the Timeshare which I totally refused. As a matter of fact, once in a while everything necessary for a scammer to clear out your ledger is these forthright charges. but this timeshare by Royal Elite/Sandos. 2. I hate those people with a passion. But opting out of some of these cookies may have an effect on your browsing experience. Read the fine print and make sure everything in the contract lines up with what you agreed to before giving away any money. Unfortunately we didnt realize we were being scammed until later. This never happened, so we wrote several additional emails to this firm. How to Get Rid of a Timeshare with a Mortgage Balance? On latimes.com, Timeshare Exit Team publicly stated their average cost is about $4,000 paid up-front. Our experience was similar: Sunset has thus far refused to refund nearly six thousand U.S. dollars, and has turned our account over to their collection agency, RMI. There have been a few lawsuits Sunset Group has been involved in. Other than flying over and disrupting their sales with leaflets to potential suckers like us. We decided to take advantage of this. Its normal for owners to feel like they were deluded or bamboozled during the sales presentation, and this can prompt a lawsuit. You mean to tell me that I was suppose to sit in my hotel room reading documents during my vacation. I am about to cease my payments after being on a freeze and mulitple letters on not wanting it / not affording it any more. They kept bring a new person to promise us more and after 4 hours I was so nervous and couldn't think anymore - we agreed and gave a deposit. How To Get Out of a Diamond Resorts Timeshare? If there is an Action Lawsuit going on some one please contact me thank you. Our "VIP week" couldn't be booked at all. However, it turned out to be more of a great rip off since everything they told us was a lie. How to Cancel Royal Holiday Club Timeshare? The plaintiff (or petitioner) notifies the defendant (or respondent) that they have started a court case against them by having them served with a complaint (or petition) and summons. This may also include calls and text messages to my wireless telephone numbers. On the off chance that youre reluctant about a venture an open door, do some exploration prior to settling on a choice. Hopefully USA will read all of these issues; FBI please help . What a lead in! Responding to a Complaint or Petition. Sunset World Resorts & Vacation Experiences review: Sunset World Resorts & Vacation Experiences - Terrible company. All things considered, until there is any authority fresh insight about a legal claim, we would urge you to search out elective courses to getting made up for the time and cash youve put resources into your timeshare with Sunset Group. Same thing happened to us. They just called my house. All they would say is "that is what your maintenance fee guarantees". Very unusual procedure. Instead of waiting around thinking the solution will present itself to you. Search Close. They have an office in Miami - which they do business from there. The whole thing is a rip off as far as I can tell and very stressful for anyone. After all, they claimed it only went up in value and I was willing to agree in-writing to sell it back to them AT-COST if I ever decided I didn't want it. http://www.timesharescam.com/, You know what they say: "If it sounds too good to be true, it probably is" My husband and I were scammed in Cancun with a Royal Elite Timeshare last August. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. We couldn't get reservations 9 months in advance. Here are some other tips to keep in mind so you avoid similar scams in the future: Do not use companies that lack an online presence, especially if they dont even have their own website. The combined costs was equal to or greater than what was being offer. Filed March 20, 2017 UNAUTHORIZED ATTEMPT TO ACCESS OUR CREDIT CARD - 6/8/2010 documentation showed verification from our bank that Sunset tried not once BUT twice to access our Visa Card for $822 on May 17, 2010 & again on June 1, 2010 (which Sunset denied the first time I notified them regarding I have a duplicate copy of that . They still refused to let me leave with a copy of the unsigned contract to review with an attorney. We have NEVER even gotten a chance to use this timeshare so we decided to try the "buy back" option. The presentation was very high-pressured and very distracting. I also sent registered letters immediately just to be sure and cover all angles. Unfortunately, the stay there started off with a sales pitch to upgrade to this destination. Many customers on different message boards, that were unsatisfied with Sunset Groupsuch as ComplaintsBoard and RedWeekwere approached by a timeshare exit company called Mexican Timeshare Solutions. www.sunsetscam.com Search Close. I was in suspense. Please read and let me know what you think. When I pressured them about a guarantee regarding the quality of the room and services they completely balked. a complaint VS. Sunset . Two of the biggest to watch out for are up-front fees, or on the other hand cold calls from a company you never gave your info to. BPREP 8500 Sunset is a company controlled by Korman Communities, which operates the AKA short term corporate rental business, and the Brookfield Property Group. If youre now regretting your purchase, there are a few things you should know. I wanted to see what they were required to provide to us in the contract. Update: Did get my money back from the credit card company, was sent to a collection agency. How To Cancel a Vacation Village Timeshare? My wife and I had a bad experience with them also. BEWARE this is a scam. He very nicely said that they would refund my deposit - HOWEVER there was a reactivation fee - to reactivate my old contract at a cost that was more that the upgrade cost. We accepted the second option. Discover Riviera Maya Reservations for Non-Members Resort Select a Resort Check-In Mar02 Check-Out Mar04 Adults 02 Children 00 Member Promotions Most of these are negative, with common complaints about high-pressure sales tactics, misrepresentation by salespeople, and difficulty cancelling contracts. This is multiple scenarios with the same story. How To Cancel Holiday Inn Club Vacations Timeshare? We attended the presentations just to get the freebies, , after 4 hours, we started to get a little frustrated, we just wanted to go out of there, we didn't care about the free gifts anymore, the swore the product they were selling wasn't a timeshare, but pretty damn sure it was. At the end of the day, staying at an all-inclusive private residency 1week that they say I would 'own' would cost $971 maintenance fee + $99/pp/pd x 2 people x 7 days = $2357 not including any trade fees. i wonder is there is a law firm willing to undertake one? The Federal Trade Commission warns people every year that the number one reason for timeshare exit scams is paying upfront fees. then they wanted to combine 2 contracts in 2018 into one and sell us more perks. This was also to be used for rental purposes to provide rental income for our timeshare as an investment. If there is somesort of class action please count me in. The fight over who will operate and manage the historic and publicly funded Sunset Lounge in West Palm Beach landed in a courtroom and a trial Thursday. We are seeking total resolution. However, according to a past lawsuit filed by the Welk Resort, here it is mentioned the company would charge fees of $5,000 or more for their services. Thanks! Here are a few different tips to remember so you keep away from comparable scams from here on out: Try not to hire organizations with a poor online presence, particularly if they dont even have their own website. Do not purchase a time share with this company. Timeshare Compliance claims they provide timeshare exit services for frustrated timeshare owners who want to get rid of their timeshares. The resort they showed us "Tres Rios", is not even listed in the contract as part of the deal. I asked to take the contract home to have a lawyer review and if OK I would mail them a check and signed documents. This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. This was again was a bad mistake. They had already charged my credit card for the deposit. She added that the package is a great value, that it is transferable, and has no expiration date. Sunset World Resorts & Vacation Experiences review: sunset group / fraud and dishonest. They are taking away their earnest money based on lies and misrepresentation. All it says is "access to services". I kept writing down there numbers and showing them how they provided no value compared to what we pay just by renting. In a class action lawsuit, if the plaintiff wins the case, then everyone who is involved in the class action is entitled to compensation. If they dont have a rating, or their grade is very low (an F especially), then its best to avoid them. We sent in the documents and waited for closure. 3. That was enough though. I'm in the process of calling the BBB and seeing what they can do. I got all my $22, 275 Full amount back to my account I was so happy that I filed the dispute and got my money back . I was there 2 years ago with a friend.First of all the room where we checked into was full of water and we had to pay extra to upgrade to another room .I signed up for their 1 BEDROOM TIMESHARE with a deposit of $5000. The case status is Pending - Other Pending. If your developer doesnt have an exit program, your next step would be to seek out a timeshare exit company. We liked going out & trying different restaurants. At this point I asked them to put away the marketing material and let's review the contract line-by-line so I "understand what you are selling". Then told her I know they are scammers and not to bother me anymore. Necessary cookies are absolutely essential for the website to function properly. May 22, 2010 @ 12:56 PM). Timeshare exit companies attempt to absolve you of your timeshare contract by talking with the resort on your behalf. They started out at $300K for 4 weeks, plus you pay $99/per person per day every time you come, plus $1000 per year per week maintenance fees. Their goal is to make your vacation as enjoyable as possible so that you can come back year after year. How To Get Out of a Timeshare with Grandview Las Vegas? Marketing 4 Sunset group took advantage of us and I beleive they are taking advantage of thousands of Americans! We contacted the Mexican Embassy in Canada who told us Ill help you and guess what we never heard back. I'll never agree to waste a full day of my vacation with these scammers again. This turned out to be a Big Mistake! Search. This scammers has to stop. I asked that if I decided I didn't like the "private residency" after using it a year or two from now, and since they claim these "private residencies ONLY go up in value" would they agree to buy it back from me at the same cost I paid. I wish I had done some research about themOcean Spa Hotel, Laguna Suites Golf and Spa, Premier Cancun Vacations are all part of the Sunset Group. I believe we should do something about it, as I understand Mexican regulations forbid the offering of gifts, free vacation certificates or any other promotion strategies without informing the consumer the specific purpose of the offer. This enticed us to purchase since we have tried to sell this timeshare in the U.S. with no success. This took several months to correct. In some cases, your timeshare developer may offer an official exit program. I am sorry they stole your money, scammed you, but am glad that you are warning people, like me. I emailed the contract attorney that was at the meeting to inform him of our decision to cancel and if I sent an email was it legal and he said it was and there would not be a problem. they wanted to combine our 2 contracts - only problem is we have 1 contract not 2. wante to sell us rights to the Marina which is 5 years away from being built. If they do not refund our $8000, WISH TO FIGHT THEM LEGALLY! Of course they continue to respond with the "we are not interested at this time" for the past 2 years. We protect your data. Something else to remember is that anything that sounds unrealistic most likely is. How to Get Rid of Garza Blanca Timeshare ? We finally caved in and agreed to meet the last day that we were there. I wanted a cancellation and return of my money. After multiple attempts to rectify the situation we escalated our complaint to PROFECO as well as registering our complaint with econsumer.gov. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. You can find these complaints online on different forums and review websites. After signing the contract they offered to move us from the place we were staying in Playa into their resort for free to finish off our vacation. Menu. Peruse the fine print and ensure all that in the agreement lines up with what you consented to prior to offering any cash. We were able to get our contract cancelled and $1, 000 of our $14, 000 back. 1 of Membership Purchase Agreement shows balance financed as $9, 815.00, however Amortization schedule, pg. As the caller went on and on about this great deal, I googled them and page after page there were sites, like this, exploiting them for what they are. Multiple issues requiring emails and phone calls to get the RCI membership fee paid that was in the contract and also to take care of various other administrative issues with limited response. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, I know how you feel, and it seems like this is a common problen in Mexico. If anyone has information on contacts I would appreciate the info. Now that my husband has passed away & I had a stroke, I cannot use & pay the fees! For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. We are a Team of like minded agents with one goal- Representing our clients at the highest level possible! I keep calling but to no avail. While its not easy to find information on how to get out of a Sunset Group timeshare, it is possible, and you have options. We only recommend companies with high ratings and strong track records in the industry. I purchased a travel program through Sandos Playacar at Royal Elite Timeshare Resort in Playa del Carmen last March and I requested to cancel within the 5 day grace period but they still have not refunded my down payment of over $9000 US dollars. The Marketing Sunset Group conned me out of my money for a trip to their resort in Cancun. It has now been almost 5 months and I am losing faith they will ever pay me back. Our team couldnt find any proof that Sunset Group offers an official exit program. Do not allow yourself to be cheated by companies that have not yet succeeded in helping their clients break free from timeshare captivity. in our case we were threatened with original contract items to be removed by Sunset head office if we did not buy into the real estate group of the resort. In addition to their duties overseeing the companys Smooth Passage initiative, they also have a robust customer service team based out of their Miami, Florida headquarters that takes great pride in taking care of all your needs before, during, and after your stay. Share this info with your general attorney, the Federal Trade Commsision, the Consulate of Canada and USA in Cancn as well as any government agency that you believe might be interested in putting pressure in the Mexican Government to stop these companies from scamming more honest people. Mexicans are Mexicans they have no scruple and actually enjoy ripping hard working people off that they dont have to work hard they are all scammers and probably in some type of Mexican Mafia. The last thing you want is to hand over your hard-earned money to a scammer. The complaint has been investigated and resolved to the customers satisfaction. Its critical that you figure out how to distinguish a scam so can protect yourself and your funds from now on. Didn't seem like a bad deal to us. Take action now! By the end of the day they were down to $4000 for a 10 week base, + 10 weeks options, + 10 weeks corporate giveaways, + a free cruise for a 10 year contract. Our original contract told us that we could use those or any other Sunset property at any time. We have tried many times now to practice their "Buy Back" option which was promised to us on their presentation when we purchased. I said "I said mail, not phone, not fax, and not email". The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. The first offer to purchase was around 68 thousand dollars. They said it was tax deductible. Un-believable, this firm must be put out of business. Class action lawsuits are designed to bring a large group of people together who are victims of the same injustice. There are so many complaints, is a class action lawsuit possible? There was one indication that a possible lawsuit may be filed by attorney Mitchell Sussman; you can learn more by searching Promotoria Sunset Group Timeshare Owners Lawsuit.. She then offered "free tickets" to area attractions (deep sea fishing, theme parks, snorkeling, diving, etc) if we would attend a 90-minute presentation over lunch the following day. Author of the review. I'd like to see if any of our government agencies can at least stop them from doing business in the U.S.
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