your account is at risk of deactivation late shipment
This was the initial message from Amazon. Why is this happening? Greater detail on evidence or examples that demonstrate that your account has complied with our policy. 0. your account is at risk of deactivation late shipment. You can view your account performance at https://sellercentral-europe.amazon.com/performance/dashboard?ref=ah_em_op or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. .LalRrQILNjt65y-p-QlWH{fill:var(--newRedditTheme-actionIcon);height:18px;width:18px}.LalRrQILNjt65y-p-QlWH rect{stroke:var(--newRedditTheme-metaText)}._3J2-xIxxxP9ISzeLWCOUVc{height:18px}.FyLpt0kIWG1bTDWZ8HIL1{margin-top:4px}._2ntJEAiwKXBGvxrJiqxx_2,._1SqBC7PQ5dMOdF0MhPIkA8{vertical-align:middle}._1SqBC7PQ5dMOdF0MhPIkA8{-ms-flex-align:center;align-items:center;display:-ms-inline-flexbox;display:inline-flex;-ms-flex-direction:row;flex-direction:row;-ms-flex-pack:center;justify-content:center} There are a number of ways to reduce late shipments and increase on-time orders. We failed to use a reliable Suppliers/Couriers, which would provide us with proper tracking information to be able to locate parcels and ensure their timely delivery t customers. Please review your orders to determine the cause of the issues. by | Jun 21, 2022 | paul hogan grandchildren | skegness waste recycling centre opening times | Jun 21, 2022 | paul hogan grandchildren | skegness waste recycling centre opening times Download Android App at https://play.google.com/store/apps/details?id=com.amazon.sellermobile.android&hl=en_GB. Last 2 days I had a risk of deactivation warning on my account because of Late Shipment Rate, it went up 18% since I was not able to confirm shipment for 2 orders. Press question mark to learn the rest of the keyboard shortcuts. . Greater detail on the steps you have taken to prevent buyers receiving different items going forward. Greater detail on the steps you have taken to prevent shipments being damaged, incomplete or lost due improper packaging going forward. Following Amazon Seller Account deactivation, unless you are a talented essay-writer or a lawyer (or both) and fluent in English, you typically end up permanently suspended from selling on Amazon. As with everything, my recommendation for you is to wisely select products to restock into FBA following this increase as soon as possible, before they change the rules to make them stricter. https://www.gofundme.com/f/help-for-victim-of-cyberbullying-on-Amazon-site, https://seller-union.com/account-deactivated-in-accordance-with-section-3-of-amazons-business-solutions-agreement/, https://seller-union.com/what-to-do-when-your-amazon-seller-account-gets-placed-on-a-hold/, My GoFundMe page seeking help from Amazon. If you dont know what does a Plan of Action look like or if you are clueless how to deal with a matter like this, simply subscribe to my. Also, if you're ever in doubt about how to improve your account health, there is a yellow button in the upper right part of the account health page that says "Call Me Now", and it puts you in touch with an account health specialist. @Demel - Actually my recent orders have been delivered late and one is lost in transit. Eventually, I became the first person in the world to succeed in a defamation lawsuit against Amazon and the company had to prominently publish me an apology and pin it to the top of the whole Amazon Seller Forum, click here to see it! What I will do to prevent similar complaints in the future. . Many sellers are curious what really happens when Amazon suspends or deactivates a Seller Account. Product quality and standards 1. Previously, sellers like this were impacted by the Restock Limits the most, especially in the Apparel Category. OnBuy introduces a Boost service to help sellers increase sales, Find out if any of your Amazon listings include prohibited keywords. Right now I'm just hoping I can continue getting sales so decrease it. Why isnt Amazon doing anything to help third party sellers affected by the situation in Ukraine? Amazon detects poor performance sellers by looking at basic metrics related to selling and negative customer reviews and feedback, late shipments, and order cancellations. This subreddit, like all ecommerce forums, is constantly targeted by spammers and scammers. Refund complaining customers or offer replacements. It gave us positive feedbacks from customers. This may involve doing everything from selling fake goods to violating their rules about customer reviews. I will confirmed and update shipping details as soon as I ship them. Is my account safe now? Shortly after your metrics exceed their target, you will receive a phone call from an Account Health Team representative. Greater detail on the steps you have taken to prevent complaints of unresponsive or poor customer service going forward. If they find evidence of a policy infringement, theyll notify the seller and let them know why their account is being enforced and offer an option to submit a Plan of Action. Do not respond to anyone asking you to DM / PM / message them, even if what they offer is helpful and supposedly free. Once your Seller Account is At Risk of deactivation, especially over Order Defect Rate, Late Shipment Rate, Cancellation Rate or Valid Tracking Rate, you need to prepare yourself for a potential upcoming pre-suspension phone call. You may have to repeat some information which is fine but keep the same format on your response. this thread once again outlines the risk of double-apping and that if you're always late, you risk deactivation from DoorDash. your account is at risk of deactivation late shipment. This caused me to get targeted by unsuccessful rival advisors, whose full time income was sabotaged by my free help. Brand damage can be difficult to overcome, and it can have a long-lasting impact on sales. I used to be the most prolific and reputable contributor on the Amazon Seller Forum until being removed and defamed. Greater detail on the root causes of buyers receiving different items. Create an account to follow your favorite communities and start taking part in conversations. Here you can review the Amazon Community Guidelines: https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201929730. Negative product reviews can damage a brands reputation. Thank for answering! Here are some of the most common violations: Being rude to customers. Greater detail on the actions you have taken to resolve buyers receiving different items. When customers leave negative product reviews, it can be discouraging for business owners and employees, and it can also turn potential customers away. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If you believe that the review violates them, go into Contact us Products and inventory and Product reviews. While the former metrics were quite easy to maintain and most sellers never experienced them falling below the recommended targets, Restock Limits suddenly slashed the amount of units which sellers could send into Amazons warehouses, regardless of their existing Storage Limits or IPI scores. For this reason, we launched a new Facebook group,Crypto Arbitrage Income (Bitcoin, Crypto, Altcoins, Blockchain, Trading) feel free to join us and forget about the troubles of selling on Amazon for a moment! Review your metrics and memorize what kind of defects you received whether all of them were related to non-receipt issues or some were complaining about items being not as described and how many of such defects were received. citrix microphone not . By . As a genuinely successful Amazon seller and a law student, I dedicated years of my time to helping other Amazon Sellers appeal their suspensions for free through the Amazon Seller Forum. It looks like this is exactly what all sellers spent ages waiting for and it eliminates the need to hire an expert to prepare you an expensive Plan of Action letter. Drop shipping will never work (well) on Amazon. Here you can watch my older video, where I am providing tips regarding appealing Amazon Seller Account suspensions (dont be confused by the opening of the video, where I am enjoying a vacation its a part of the story): My name is Kristina Hajdukova, but I am known as Kika Angelic. I think I'm 100% safe now! Many complaints are auto-generated by their hands-of-the-wheel software as a result of failure to meet performance targets or maintain compliant metrics. Apologies will not get your customers their products on time. Now heres where things get complicated: these investigators are trained to look for patterns in conduct. If your performance metrics have been impacted by this unforeseen event, please let us know by including a brief description of how this impacted your business when you respond to the relevant performance notification in Seller Central. 1996 sprint bass boat parts; Tags . Regarding Amazon Seller Performance, you can always participate in my Amazon Seller Performance Friendly Advice Worldwide group, where you will be very welcome. Then think about a way how you can explain what happened, what kind of steps and actions you can take to address the matter and what will you do to prevent it from happening again. .s5ap8yh1b4ZfwxvHizW3f{color:var(--newCommunityTheme-metaText);padding-top:5px}.s5ap8yh1b4ZfwxvHizW3f._19JhaP1slDQqu2XgT3vVS0{color:#ea0027} mesquite to las vegas airport; greenville public school district address; . "Your account has been temporarily deactivated. I think as others have said you are in real trouble for using drop-ship model, Amazon like you to have physical stock, with drop ship model you have zero control over the stock, and as such risk selling stock that is not available, thereby giving the customer a bad experience. Thank you for giving me an opportunity to appeal our seller accounts suspension for its Order Defect Rate exceeding the 1% target. Greater detail on the steps you have taken to prevent buyers not receiving orders or late receipt of orders going forward. Additionally, businesses should take negative feedback seriously and use it as an opportunity to improve their products and processes. Chimes challenge. The sellers account as well as all of the supporting documentation will be examined by these investigators as part of the appeal. The paper focuses on an online business ethics course that three professors (Painter-Morland, Fontrodona and Hoffman) taught together, and in which the fourth author (Rowe) participated as a . On the 30th day, someone will review your account to see if your metrics improved and if you implemented all of the steps and actions mentioned. Greater detail on the root causes of buyers receiving different items. The automatic performance notifications associated with elevated Cancellation Rates and Late Shipment Rates have been updated to let sellers know that we understand that the Novel Coronavirus is impacting sellers around the world. Greater detail on the actions you have taken to resolve buyers not receiving orders or late receipt of orders. DoorDash customers rate drivers after each delivery, so your rating is an average of your last 100 . Your listings have been removed. ._2Gt13AX94UlLxkluAMsZqP{background-position:50%;background-repeat:no-repeat;background-size:contain;position:relative;display:inline-block} your account is at risk of deactivation late shipmentemory hospital patient information phone number Categories . A few days later, while I played Arena of Valor with my brother, I got another email: "Urgent: Your account is at risk of deactivation . . amentum maintenance supervisor salary titleist players 14 stand bag clemson and south carolina state score titleist players 14 stand bag clemson and south carolina state score ._1QwShihKKlyRXyQSlqYaWW{height:16px;width:16px;vertical-align:bottom}._2X6EB3ZhEeXCh1eIVA64XM{margin-left:3px}._1jNPl3YUk6zbpLWdjaJT1r{font-size:12px;font-weight:500;line-height:16px;border-radius:2px;display:inline-block;margin-right:5px;overflow:hidden;text-overflow:ellipsis;vertical-align:text-bottom;white-space:pre;word-break:normal;padding:0 4px}._1jNPl3YUk6zbpLWdjaJT1r._39BEcWjOlYi1QGcJil6-yl{padding:0}._2hSecp_zkPm_s5ddV2htoj{font-size:12px;font-weight:500;line-height:16px;border-radius:2px;display:inline-block;margin-right:5px;overflow:hidden;text-overflow:ellipsis;vertical-align:text-bottom;white-space:pre;word-break:normal;margin-left:0;padding:0 4px}._2hSecp_zkPm_s5ddV2htoj._39BEcWjOlYi1QGcJil6-yl{padding:0}._1wzhGvvafQFOWAyA157okr{font-size:12px;font-weight:500;line-height:16px;border-radius:2px;margin-right:5px;overflow:hidden;text-overflow:ellipsis;vertical-align:text-bottom;white-space:pre;word-break:normal;box-sizing:border-box;line-height:14px;padding:0 4px}._3BPVpMSn5b1vb1yTQuqCRH,._1wzhGvvafQFOWAyA157okr{display:inline-block;height:16px}._3BPVpMSn5b1vb1yTQuqCRH{background-color:var(--newRedditTheme-body);border-radius:50%;margin-left:5px;text-align:center;width:16px}._2cvySYWkqJfynvXFOpNc5L{height:10px;width:10px}.aJrgrewN9C8x1Fusdx4hh{padding:2px 8px}._1wj6zoMi6hRP5YhJ8nXWXE{font-size:14px;padding:7px 12px}._2VqfzH0dZ9dIl3XWNxs42y{border-radius:20px}._2VqfzH0dZ9dIl3XWNxs42y:hover{opacity:.85}._2VqfzH0dZ9dIl3XWNxs42y:active{transform:scale(.95)} Enter valid tracking numbers into any unshipped orders. Amazon treated 1000 units (which used to be the lowest permitted restock limit) of small beads in polybags equally, as 1000 units of heavy handbags or coats. . Orders that are ship confirmed late may negatively impact customer experience and lead to increased claims, negative feedback and/or customer contacts. ._3Z6MIaeww5ZxzFqWHAEUxa{margin-top:8px}._3Z6MIaeww5ZxzFqWHAEUxa ._3EpRuHW1VpLFcj-lugsvP_{color:inherit}._3Z6MIaeww5ZxzFqWHAEUxa svg._31U86fGhtxsxdGmOUf3KOM{color:inherit;fill:inherit;padding-right:8px}._3Z6MIaeww5ZxzFqWHAEUxa ._2mk9m3mkUAeEGtGQLNCVsJ{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:18px;color:inherit} swindon town scholars . Greater detail on the steps you have taken to prevent buyers receiving different items going forward. For many years, Amazon required sellers to prepare Plans of Action in order to get their suspended Seller Accounts reinstated. However, keep in mind that your appeal still has to be very good and include all of the standard steps and actions, just like a written Plan of Action. I strongly recommend you that you explain the matter as honestly as possible, while avoiding blaming buyers, competitors or Amazon this never works and Amazon always rejects appeals like this. It has to sound Amazonian and contain their specific terminology. 2. All affected customers who let us know that they havent received their Orders have been fully refunded as quickly as possible. It's definitely only a one time issue. Unlike on other similar e-commerce platforms, where getting suspended from selling is extremely rare and it only happens to sellers who knowingly repeatedly flagrantly violated its policies, on Amazon, getting suspended is a routine. July 4, 2022 July 4, 2022. The risk of deactivation is now gone. I'm not sure what happened because we ship daily but our late shipment 10 day is at 5.5% and our 30 day is at 1.2%, I have an alert on my account: Your account is at risk of deactivation. Doordash can't control how you do your work. In case that you are a seller, who is worried about his Amazon business or you already received the dreaded deactivation notice, feel free to subscribe to my OnlyFans page atwww.onlyfans.com/kikaangelic, where I will assist you for $24.99 per month. your account is at risk of deactivation late shipmentmobile homes for rent in patterson, la. It is absolutely the best to even mention the exact dates when you took each of the actions this will impress the Amazon Account Health Team representative. your account is at risk of deactivation late shipment; joan blackman parents trananhduy9870@gmail.com average cost of incarceration per inmate 2020 texas 0919405830; north wales police helicopter activities 0. . Keep doing whatever it takes to bring down that percentage to 0; that's the best way to go. Greater detail on the steps you have taken to prevent buyers from receiving incomplete orders going forward. To reactivate your account, please send the following: Greater detail on the root causes of buyers receiving defective items. Do not promote, hype yourself, or ask anyone here to PM / DM / contact you, FAQ topic posts - Beginner help / Arbitrage or Walmart / Suspended account._3K2ydhts9_ES4s9UpcXqBi{display:block;padding:0 16px;width:100%} The new "At Risk" status alert indicates how many complaints you've received for the past 90 days and for which items in your inventory. Hopefully, this will be the end of sellers having to worry about their FBA storage allowance, instead of spending time focusing on growing their businesses. I got it below 4% now which is the target. In addition, they are looking into the specific policy violation that led to the suspension or deactivation. Please share it across the Amazon Seller Community, so other Amazon Sellers can prepare themselves as well. . This meant that even if a seller enjoyed great sales of new popular products, any slow selling products from previous shipments which didnt sell well entirely filled their utilization allowance. Tried to contact customer services but unfortunately they are redirecting me to Appeal page again and again. We cover Seller Central, Vendor Central, FBA, FBM, and more. insert multiple page word document into powerpoint; eleni kounalakis family Apologising and blaming make you look unprofessional and inept. Hello, My account has been has been deactivated. Greater detail on the actions you have taken to resolve shipments being damaged, incomplete or lost due improper packaging. They are also looking for any additional violations or patterns of behavior that suggest the merchant is not abiding by the rules. If your performance is deemed to be of poor quality, your account is bound to get suspended. Please, spread the word about /r/AmazonSeller. .c_dVyWK3BXRxSN3ULLJ_t{border-radius:4px 4px 0 0;height:34px;left:0;position:absolute;right:0;top:0}._1OQL3FCA9BfgI57ghHHgV3{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;-ms-flex-pack:start;justify-content:flex-start;margin-top:32px}._1OQL3FCA9BfgI57ghHHgV3 ._33jgwegeMTJ-FJaaHMeOjV{border-radius:9001px;height:32px;width:32px}._1OQL3FCA9BfgI57ghHHgV3 ._1wQQNkVR4qNpQCzA19X4B6{height:16px;margin-left:8px;width:200px}._39IvqNe6cqNVXcMFxFWFxx{display:-ms-flexbox;display:flex;margin:12px 0}._39IvqNe6cqNVXcMFxFWFxx ._29TSdL_ZMpyzfQ_bfdcBSc{-ms-flex:1;flex:1}._39IvqNe6cqNVXcMFxFWFxx .JEV9fXVlt_7DgH-zLepBH{height:18px;width:50px}._39IvqNe6cqNVXcMFxFWFxx ._3YCOmnWpGeRBW_Psd5WMPR{height:12px;margin-top:4px;width:60px}._2iO5zt81CSiYhWRF9WylyN{height:18px;margin-bottom:4px}._2iO5zt81CSiYhWRF9WylyN._2E9u5XvlGwlpnzki78vasG{width:230px}._2iO5zt81CSiYhWRF9WylyN.fDElwzn43eJToKzSCkejE{width:100%}._2iO5zt81CSiYhWRF9WylyN._2kNB7LAYYqYdyS85f8pqfi{width:250px}._2iO5zt81CSiYhWRF9WylyN._1XmngqAPKZO_1lDBwcQrR7{width:120px}._3XbVvl-zJDbcDeEdSgxV4_{border-radius:4px;height:32px;margin-top:16px;width:100%}._2hgXdc8jVQaXYAXvnqEyED{animation:_3XkHjK4wMgxtjzC1TvoXrb 1.5s ease infinite;background:linear-gradient(90deg,var(--newCommunityTheme-field),var(--newCommunityTheme-inactive),var(--newCommunityTheme-field));background-size:200%}._1KWSZXqSM_BLhBzkPyJFGR{background-color:var(--newCommunityTheme-widgetColors-sidebarWidgetBackgroundColor);border-radius:4px;padding:12px;position:relative;width:auto} On 1.March 2023, Amazon removed the controversial Restock Limits, which were impacting the amount of units each Amazon Seller could send into FBA at any given time. DoorDash deactivation is a process where DoorDash disables your access to make food deliveries on your account. Greater detail on the steps you have taken to prevent buyers not receiving orders or late receipt of orders going forward. Answered all these and got below message from Amazon If your metrics worsen, your Seller Account will get suspended and you will need to submit an actual Plan of Action. Your Amazon seller account has been deactivated in accordance with section 3 of Amazons Business Solutions Agreement. When customers leave them, they can be seen by potential customers who are researching the product. In their rejection message Amazon have raised a very long list of issues, almost none of which have you mentioned. Greater detail on the root causes of buyers receiving incomplete orders. If this persists, then you will get suspended. and our .FIYolDqalszTnjjNfThfT{max-width:256px;white-space:normal;text-align:center} Thank you! Making threats to customers. Losing customers can have a significant impact on sales, as it is more expensive to acquire new customers than to retain existing ones. What happens if I do not send the requested information? Negative feedback is something that every business will experience at some point, and it can have a significant impact on product sales. galaxy s22 ultra s view flip cover support@missionbadlaav.com; withings account already exists Menu. Powered by Discourse, best viewed with JavaScript enabled, https://sellercentral-europe.amazon.com/gp/help/200285170, https://sellercentral.amazon.co.uk/gp/help/G202041210, https://sellercentral.amazon.co.uk/gp/help/20231, https://sellercentral.amazon.co.uk/gp/help/G202145040, https://sellercentral.amazon.co.uk/performance/notifications?ref=ah_em_op, https://sellercentral-europe.amazon.com/cu/contact-us, https://sellercentral.amazon.co.uk/gp/help/G201623610, https://sellercentral-europe.amazon.com/performance/dashboard?ref=ah_em_op, https://itunes.apple.com/gb/app/amazon-seller/id794141485, https://play.google.com/store/apps/details?id=com.amazon.sellermobile.android&hl=en_GB. Have your Seller-fulfilled offers been deactivated in error? ._2a172ppKObqWfRHr8eWBKV{-ms-flex-negative:0;flex-shrink:0;margin-right:8px}._39-woRduNuowN7G4JTW4I8{margin-top:12px}._136QdRzXkGKNtSQ-h1fUru{display:-ms-flexbox;display:flex;margin:8px 0;width:100%}.r51dfG6q3N-4exmkjHQg_{font-size:10px;font-weight:700;letter-spacing:.5px;line-height:12px;text-transform:uppercase;-ms-flex-pack:justify;justify-content:space-between;-ms-flex-align:center;align-items:center}.r51dfG6q3N-4exmkjHQg_,._2BnLYNBALzjH6p_ollJ-RF{display:-ms-flexbox;display:flex}._2BnLYNBALzjH6p_ollJ-RF{margin-left:auto}._1-25VxiIsZFVU88qFh-T8p{padding:0}._2nxyf8XcTi2UZsUInEAcPs._2nxyf8XcTi2UZsUInEAcPs{color:var(--newCommunityTheme-widgetColors-sidebarWidgetTextColor)} At the same time, being an independent contractor changes the game. This is regarding an order fulfilled by seller (the one and only in the last six months as I use FBA). deactivate your account for whatever reason and you can't withdraw, that is all. Shipping Performance: This column shows the late shipment rate, pre-fulfillment cancel rate, and valid tracking rate. Greater detail on the actions you have taken to resolve buyers receiving items with different condition than described. Greater detail on the root causes of customer complaints of unresponsive or poor customer service. If your Amazon Seller Account is already suspended, read my article addressing what does the dreaded wording: Account deactivated in accordance with section 3 of Amazons Business Solutions Agreement, mean: https://seller-union.com/account-deactivated-in-accordance-with-section-3-of-amazons-business-solutions-agreement/ . Amazons policies are in place to protect their customers, and violating those regulations puts your business at danger. IMPORTANT - To those here to lead generate / promote (often VAs, consultants, app devs, and freight forwarders): Attempts to use the sub to drive traffic to something of yours, otherwise promote, or to lead generate in any fashion anywhere outside the Community Promotion Post will result in an irrevecoble ban. Blog Uncategorized your account is at risk of deactivation late shipment Uncategorized your account is at risk of deactivation late shipment There in lies your problem. Greater detail on the actions you have taken to resolve buyers not receiving orders or late receipt of orders. Last 2 days I had a risk of deactivation warning on my account because of Late Shipment Rate, it went up 18% since I was not able to confirm shipment for 2 orders. 3) Pre-fulfillment Cancellation Rate : This metric indicates the number of order cancellations done by the seller before the item shipment is confirmed divided by the total number of orders in the 7-day time period. "Your account is at risk of deactivation Your Order Defect Rate is xx%; the target is 1%." Many sellers saw this notification in their account in the last few days. Press J to jump to the feed. Download iOS App at https://itunes.apple.com/gb/app/amazon-seller/id794141485. Late Nov 2022 - submitted my credit card dispute and got $100 back in pending. The notification will point sellers to the Seller Central help pages that can help Sellers protect their account health during this time. Amazon continues its wave of Buyer Account closures, learn what is new! Make sure that your "Emergency Contact Phone Number" is filled. Remove ASINs with complaints from your inventory. Best practices for your Amazon product images, You must be logged in to post a comment Greater detail on the actions you have taken to resolve buyers receiving different items. Has anyone been recently suspended for 10 day LSR? You will be e-mailed with a summary of your Plan of Action containing everything what Amazon decided to keep on record, out of what you said. Additionally, here you can watch my YouTube video, where I am presenting you several secret tips about appealing Amazon Seller Account suspensions (dont be confused by the opening of the video, where I am enjoying a vacation its a part of the story): Many Amazon sellers recently started trading stocks and crypto currencies, hoping to diversify their income, which is a very good idea with all the uncertainty which comes with the platform. Stop apologising, it makes you sound unprofessional. Copyright 2022 Seller Union by Kika Angelic Inc. Lost your password? This was all USPS but it dropped off and nothing happened. Though I am planning to send all my Inventory to FBA, I will continue focusing on customer queries in timely manner. @keyframes ibDwUVR1CAykturOgqOS5{0%{transform:rotate(0deg)}to{transform:rotate(1turn)}}._3LwT7hgGcSjmJ7ng7drAuq{--sizePx:0;font-size:4px;position:relative;text-indent:-9999em;border-radius:50%;border:4px solid var(--newCommunityTheme-bodyTextAlpha20);border-left-color:var(--newCommunityTheme-body);transform:translateZ(0);animation:ibDwUVR1CAykturOgqOS5 1.1s linear infinite}._3LwT7hgGcSjmJ7ng7drAuq,._3LwT7hgGcSjmJ7ng7drAuq:after{width:var(--sizePx);height:var(--sizePx)}._3LwT7hgGcSjmJ7ng7drAuq:after{border-radius:50%}._3LwT7hgGcSjmJ7ng7drAuq._2qr28EeyPvBWAsPKl-KuWN{margin:0 auto} If they dont trust a product, they are less likely to make a purchase. Greater detail on the steps you have taken to prevent buyers receiving different items going forward. You now may have a display like this: Blaming your courier is also not a good strategy. These experts are mostly shady unskilled people with no legal background, who are advertising their services through the internet under a complete anonymity and requiring payments of several hundreds or even thousands of dollars for the most simple assistance involving suspended Amazon Seller Accounts, which grossly exceeds the retainer fees of even the most senior actual solicitors. We are also letting sellers know that we consider this to be an unforeseen event when we review their order performance. It consists of two larger metrics: Reliability and delivery quality. While pursuing a legal action using all possible means to achieve justice and have my standing in the community restored, I was getting news about suspended Amazon sellers becoming desperate with no one to help them on the forums (where I used to provide free assistance).