payactiv complaints
Shout-out to Davis for always assisting correctly, answering in timely manner & not giving any run arounds or lies! Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. This site may be compensated through third party advertisers. Compare OrbisPay vs. Payactiv using this comparison chart. Hi Victor,We sincerely apologize for your negative experience. Its an app that people can use just like a regular wallet to store their card details and information. Advances can reach 50% of your earned wages though some employers may limit how much you can borrow. We'd like to turn this around and resolve your issue ASAP. She was kind and courteous and advised me that the previous agent I spoke with was able to resolve my issue. Something went wrong while submitting the form, please, Payactiv costs nothing to the employer and helps them boost employee engagement and reduce turnover by supporting the holistic financial improvement of their employees., Payactiv allows employees to withdraw their earned wages at any point during the month to pay for bills, medical expenses, and more. Up to 2 days early deposit of your paycheck2. There are many popular cash advance apps available today that can help people avoid high-interest credit card cash advances or predatory payday loans. This company is truly amazing and is honestly training their employees to be efficient kind mindful and helpful because it all showed with this customer contact today. All five stars is for Ned not this company.I've been having an issue since Feb 10. This could put you at risk of getting caught in a cycle of debt. :). If you dont work for an employer that partners with Payactiv, you can still receive your paycheck up to two days in advance by signing up for a Payactiv Visa Prepaid Card, which is a debit card. Customer service is rude!! We may also receive compensation if you click on certain links posted on our site. No credit check, consistent income in the past 2 months from the same employer. Consider another cash advance option if your employer isnt enrolled. 1 CONNECT Work your way Get company announcements, pick up shifts, and get reminders and alerts from work. Very knowledgeable and patient. This product doesn't have any reviews yet. Anna Serio is a trusted lending expert and former Commercial Loan Officer who's written more than 1,000 articles on Finder to help Americans strengthen their financial literacy. If your employer offers EWA, all fees to access your earned wages are less than $3. while there was some slight communication issues between the rep and I after explaining my situation properly, Jay M handled the issue extremely quickly and professionally. PayActiv. To sign up and must be 18 years old and need to provide some personal information, including the following: If you sign up through your employer, Payactiv generally will interact with companys payroll and time attendance system. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. This is the absolute worst app!! I rely on this app and he quickly figured it out for me, Hi Reese,Thank you for taking the time to write a review about your experience. Regular source of income, Verifiable bank account, US citizen, Ages 18+. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Payactiv is part of a growing trend of apps that offer low-cost alternatives to a more traditional option: the payday loan. We'd like to turn this around ASAP. A former editor of a newspaper in Beirut, Anna writes about personal, student, business and car loans. Thank you again! Thanks for signing up, we send our newsletter every Tuesday and Thursday! I want to give Grace a big thank you for giving me a call back and explaining what happened to my account and getting it cleared. We think it's important for you to understand how we make money. However, there are very few additional fees. The Consumer Financial Protection Bureau (CFPB) no longer requires lenders to consider your ability to repay a loan. Agent after agent kept telling me to wait an additional 24 hours. If you have Payactiv from work, you will see hours worked and your current earnings in the app and you can transfer the accessible amount to your bank, card or get as cash. We may also receive payment if you click on certain links posted on our site. Have a blessed day. One of our representatives will be reaching out to you shortly to assist you. He was still taking care of it and much to my surprise fixed it all together whiley phone was rebooting. If you have specific questions about the accessibility of this site, or need assistance with using this site, contact us. Have a blessed day. With fees no higher than $5 a month, Payactiv is a lot less expensive than overdrafting your bank account, getting a credit card cash advance or taking out a payday loan. We'll certainly investigate this matter and take appropriate measures to ensure this never happens again. He was helpful well mannered and really focused on getting my new card to me as quickly as possible. Money accessed through PayActiv will show as a deduction on your next paycheck. 1 Standard rates for data and messaging may apply from your wireless provider. However if you ever need support with this company call the phone number and ask for Ronnie OConnor, twice now this man has gone out of his way to make sure I fully understood the issue I was experiencing and how to correct it and was clear and polite despite me not being so at times and if hes not already running the customer service call center for this company he damn well should be! Their support team provides on-site implementation and training where required. Image: Man sitting in his living room, on the floor in front of his couch, looking at a Cleo cash advance on his mobile phone. Have a blessed day. Get the money you worked for today, to spend on what matters to you. Finder monitors and updates our site to ensure that what were sharing is clear, honest and current. We spend all day researching the ever changing landscape of HR and recruiting software. Took 5 minutes on chat to get asked the number to my account, while I was logged in. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Using Payactiv to get an advance on your paycheck can help you cover an emergency expense without having to resort to payday loans, which are known to be risky. We believe that building a financial technology business requires more than great technology and amazing design. :), I am changing my review again because grace helped me out with no problem. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Beginning with your second direct deposit of at least $5 from the same source, Central Bank of Kansas City (CBKC) will post the funds to your Payactiv Visa Card when we receive it, rather than on the effective date. Have a wonderful day ahead! Explained my issue & he definitely assisted what agent Jane E messed up on. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. I dont ever try leaving bad reviews because it hurts businesses. Indeed Featured review. Learn more at www.payactiv.com. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more., The Payactiv app, linked to your attendance tracking system, turns your working hours into earned wages that you can access on-demand, at any point in time, without having to wait for payday. Its compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). There was an unknown error. Credit Karma is a registered trademark of Credit Karma, LLC. But it also has 116 complaints on the website and received only 2.63 stars from BBB customer reviews. Thats the fee a merchant pays us with every card transaction. Learn more at www.payactiv.com. :). Live support is available 24/7/365 online or by phone, according to the PayActiv website. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. It requires no credit check to access funds, and the amount you can withdraw is based on the pay youve earned. Just spoke with Davis M. He fixed my issue in less than 5 minutes and was very courteous! Hi Melissa,We're glad that our representative could help you resolve your issue. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. If there's anything you need in the future or any feedback you have for us, please don't hesitate to email us at support@payactiv.com. As a next step you can visit the Payactiv website or read our research on the Best Financial Wellness Software. Payactiv is the winner of the Innovative Payments Associations Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Get company announcements, pick up shifts, and get reminders and alerts from work. Plus, youll be able to review your current earnings on the app and see how many hours youve workedBut even if your employer isnt enrolled in Payactiv, you still might be able to receive some of your paycheck up to two days ahead of payday. One of our representatives will be reaching out to you shortly to assist you. . Have a blessed day. :). Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Traditional real estate investments are limited to people with significant financial resources. You can also easily lock lost or stolen cards. You can apply for a Payactiv account online. Today, digital publications like Business Insider, CNBC and the Simple Dollar feature her professional commentary. The app is high-rated on the App Store and Google Play store. Read 4 more reviews about Payactiv Inc. LM. If your employer is already a member, youll need to ask them to set you up with a PayActiv account. Employees can access their money immediately, pay for hours worked, load it on a Payactiv card or get cash at Walmart. Anyone can write a Trustpilot review. As a proud B Corp, Payactiv holds itself to the highest verified standards of transparency and accountability. We hope to find a solution that makes you smile. Have a blessed day. Sometimes operating in conjunction with payroll companies such as ADP, it serves employees of FedEx, Pizza Hut, and. Beyond EWA: 3 Financial Wellness Benefits to Boost Employee Satisfaction, Why Traditional Employee Benefits Arent Enough Anymore. Payactiv Review. Your livelihood, in hand No cost to open a Payactiv account where you can easily manage your everyday needs and plans for the future PayActiv is accredited by the Better Business Bureau with a B, which is typically an indication of good customer service. Verification can help ensure real people write reviews about real companies. I appreciate her help please give her a raise . Hi Annie,Our sincerest apologies for the inconvenience. PayActiv is not a credit card or a payday loan company. My kids are sick and I'm a single mother who needed to get them to the hospital. One of our representatives will be reaching out to you shortly to assist you. Have a blessed day. Otherwise, it charges these two types of fees: When you request an advance, Payactiv can send the money to your bank account, debit card or a Walmart Money Center. To resolve your issue, we need your account details. Payactiv is a popular paycheck advance app offering an inexpensive alternative to payday loans and even some cash advance apps. Hi there,We sincerely apologize for the inconvenience. Alan Davis is one of the best Representatives this company has. It's compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). You can receive an advance as high as 50% of the wages youve already earned sometimes at no cost. We always try our best to do our job well, and your kind words make it all worthwhile. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. One of our representatives will be reaching out to you shortly to assist you. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. I had been sick with the flu and was in desperate need of cash for meds. The review found that, on average, the cost to borrow $500 from a payday lender in Louisiana for four months was $435, or an interest rate of 405%. Know what's possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. Transfers to bank accounts and other debit or prepaid cards will be complete within 48 hours, or you can pay a $1.99 fee to receive the money instantly. This is maddening. Like Empower and PayActiv, Dave also offers money management features. Founded in 1975, The Vanguard Group has become a premier investment management company in the U.S. and one of the largest in the world. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. These offers do not represent all deposit accounts available. Hi Bella,Thank you for taking the time to write a review about your experience. Have a blessed day. But Payactiv takes reasonable measures to protect its customers information from theft and loss using SSL encryption techniques and authentication procedures. PayActiv earned its 4.7 score from GOBankingRates based on the following features. 1 to 3 days or same-day in some circumstances, Bank account must have at least 60 days of activity, Balance must be above $0 and have an average minimum balance on pay day. Our information is based on independent research and may differ from what you see from a financial institution or service provider. Comes with the option to change your due date so you wont fall behind on repayments. The date CBKC receives your direct deposit and the effectivedate are controlled by the originator. Dave charges a $1 per month membership fee, which is much lower than Empower. We're working on your case. CREDIT KARMA OFFERS, INC. 1100 Broadway, STE 1800 Oakland, CA 94607, Credit Karma Offers, Inc. NMLS ID# 1628077 | Licenses | NMLS Consumer Access, MoneyLion loan review: Credit-builder loans for members. We always try our best to do our job well and your kind words make it all worthwhile. We always try our best to do our job well, and your kind words make it all worthwhile. We strive to provide the best experience we can for our customers, and we're sorry that your initial experience did not meet the standard. Latest Reviews. Applying for PayActiv is easy. If you're ready to get a Payactiv demo, we suggest getting in touch for a look at the product and quote. Mission Lane Visa Credit Card Review 2023: Is This Credit-Building Card Worth It? 2023 Trustpilot, Inc. All rights reserved. You can also consult 1:1 with a financial coach to discuss savings, budgeting skills, how to improve your credit score, debt management, and more.. Payactiv Connect is an internal communication platform within the Payactiv app that employees can use to stay up-to-date with company news, reach out to coworkers, view their schedules, assign and swap shifts, and receive Payactiv news. Workers don't need permission to access earnings prior to payday. PayActiv is the first Early Wage Access program approved by the CFPB and is used by many employers across the U.S., including Walmart, Uber, Pizza Hut, Subway and Neiman Marcus. World's #1 Fraud. so i contacted pay activ due to some account issues. I've had multiple attempts simply time out waiting for reps to respond. 1 Standard rates for data and messaging may apply from your wireless provider. Hi Loretta,We're glad that we could help you resolve your issue. We'd like to turn this around and resolve your issue ASAP. 5/5 Jay! Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. :). But options are limited if your employer isnt enrolled with Payactiv. PayActiv is the first Early Wage Access program approved by the Consumer Financial Protection Bureau. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. While Payactiv touts no minimum card balance requirement, no activation fees and no monthly maintenance fees, there may be other fees depending on how you get and use your cash. Advertisement AN Angelica reviews US Updated 4 days ago Better with certain agents Hi Lasheka,We sincerely apologize for your negative experience. One of our representatives will be reaching out to you shortly to assist you. The money we make helps us give you access to free credit scores and reports and helps us create our other great tools and educational materials. There is a $12 fee if you need an immediate cash advance; otherwise, your money will be available in your linked bank account within a few days. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future.