studentuniverse refund policy

If you cancel within 24 hours for bookings greater than 7 days in advance, some airlines allow free cancellations. :). 5 months later I am still trying to get my $900 back from this scam. You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. Transport and accommodation providers have differing cancellation policies and rules. Service providers reserve the right to refuse service to travelers at their sole discretion and including, without limitation, if the traveler (i) lacks proper documentation for the country of destination; (ii) has a contagious disease; (iii) is under the influence of alcohol, drugs or narcotics; and/or (iv) manifests disruptive and/or unruly behavior. They may change due to air traffic control restrictions, weather conditions or operational requirements. Have a look and see if there is one that works for you! Additional fees for baggage may apply. The short answer is no. All such providers are independent contractors and are in no way affiliated with StudentUniverse or any of StudentUniverses affiliated entities. Please speak to one of our consultants for further details. Please check your airline's policy to see if you might be eligible for a refund. Please understand that travel service providers may not be able to accommodate every request. Most of our deals are available to be purchased online. ago Travel credit is stored on your StudentUniverse account for future use. Travel documents may be subject to certain conditions and/or restrictions such as, but not limited to, being nonrefundable, non-date-changeable, and subject to cancellation and/or amendment fees. It is your responsibility to ensure you have valid travel insurance that covers and is appropriate for your needs. If we, or the travel service provider identified on your ATOL certificate, are unable to arrange or provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. Students are required to pay all, or a portion, of their tuition and fees for any registered course unless enrollment is officially cancelled prior to the start of university classes. Please understand this process can take several months to get a resolution and we cannot guarantee it will result in a refund. Do not book a roundtrip flight only to use the return portion. First, visit the link for Studentuniverse Refund Policy Coupon Code. References to us, we or our mean Flight Centre (UK) Limited, company number 02937210 (trading as StudentUniverse). In addition to our administration charge, you will have to pay the travel service providers applicable cancellation charges. We offer more than just airfare for students; we offer fares for Youth (ages 16-25), Faculty and airfare for everyone else. Failure to produce either may result in the provider refusing to honour the reservation. For any fare we advertise, we first check to make sure there are some available seats. To make a booking, click "Buy Now" and follow the prompts that appear on-screen. We understand a lot of you have been asked to vacate your university or study abroad programs immediately. Please only contact us if your flight is within the next 48 hours, so that we can help those with urgent needs first. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. When you call multiple times, it wont move you up in the queueitll only ask if youd like to delete your place in line. How do I change or cancel my flight ticket? Bad. Our agents will give you full details of the itineraries before you book. Please note that for all air bookings a service fee of up to 16 will apply. Ticket holders must have current student or academic/teaching staff identification and/or proof of age with them when travelling. For all passport holders, our consultants can obtain specific information from an external visa advisory service provider on your behalf (if you wish, we can assist you to obtain visas through this external service and fees will apply). Some US states are also requiring COVID tests for travelers to enter. We may correct any pricing errors on our website at any time. Forced overnight stays for any reason, including changes of itinerary, are not the responsibility of StudentUniverse. To verify your current enrollment status we may need to contact your university or college. And in case you didnt know, you dont have to be a student to book on StudentUniverse. If your flight is eligible to receive frequent flyer rewards, you can make sure you get proper credit in one of two ways. We also do not offer any compensation if another customer books the same itinerary as you at a lower price. We recommend that you consult with your doctor or specialist clinic before commencing travel. You may check and correct any input errors in your booking up until the point at which you submit your order by clicking "Finalise Order". That depends on the airline policy. Where we incur any liability for a cancellation fee or charge for any booking that is canceled, you agree to indemnify us for the amount of that fee or charge. It is entirely at the airlines discretion to provide you with a seat on a later flight. Are the prices I see on your site in U.S. Good. Airlines have been updating their policies regularly as the situation is still changing. Ticket holders must have current student or faculty identification and/or proof of age with them when traveling. Search for the total number in your party and log in (or Sign up) as yourself. All you have to do to unlock our exclusive student and youth fares is sign up for a FREE membership. All refunds will be delayed until the situation stabilises. You may acknowledge and agree to these Terms: (i) electronically, including by e-mail; (ii) by handwritten signature; or (iii) by your payment of the invoice and/or your use of the services provided by StudentUniverse or any other travel supplier related to your booking. All such means will be deemed sufficient to bind the parties to the terms and conditions of this Agreement. At this time, many (although not all) airlines have issued a waiver for a free change for any travel in March or April. In some cases, failure to present required vaccination documentation (e.g. Depends on the airline policy. This deposit is non-refundable unless your tour is cancelled by us. We exercise care in the selection of reputable travel service providers but we are not ourselves a provider of travel services and have no control over, or liability for, the services provided by third parties. Both you and the new traveller will remain jointly liable and responsible for the additional costs involved, which will include our administration charge of 125 per person per booking as well as any other applicable travel service providers charges. If the new flight is cheaper, you won't have to pay anything extra, but you won't get the leftover credit back either. Please check your airline's policy. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. We hold an Air Travel Organisers Licence (number 4267) issued by the Civil Aviation Authority. After placing an order, you will receive an email from us with a StudentUniverse invoice number acknowledging that we have received your order. Travelers are responsible for ensuring that they have all necessary travel documents and visas. Please be respectful of our time and other people who need help too and just message us once. Your travel credit is associated with your original booking. When you check in at the airport gate, make sure you give the airline agent your frequent flyer information, or you can call the airline directly to make sure they have your frequent flyer information in your flight record. In addition, and without limitation, StudentUniverse is not responsible for, and need not make any reimbursement or refund for, any injury, loss, death, inconvenience, delay, or damage to person or property in connection with the provision of any goods or services if resulting from acts of God, force majeure, illness, disease, pandemic, quarantine, acts of war or civil unrest, insurrection or revolt, embargoes, blockades, boycotts, animals, strikes or other labor activities, criminal or terrorist activities of any kind, overbooking or downgrading of accommodations, weather conditions, sanitary conditions, lack of medical care, mechanical or other failure of airplanes or other means of transportation, any failure of any transportation mechanism to arrive or depart on time, or any other matter not within StudentUniverses direct control. Save your details for a quick and easy checkout process. Whether the cancellation is initiated by you or the provider, in addition to any supplier and airline cancellation/amendment fees, we may charge the following fees on a Per Passenger, Per Booking basis in our sole discretion: (A) Domestic US flights: Cancellation Fees: $75.00 / Amendment Fees: $75.00; and (B) Flights to/from the Rest of the World (destinations outside of USA) Cancellation Fees: $250.00 / Amendment Fees: $150.00. In short, we can offer you whatever your ticket is eligible for, please trust that we are working hard to offer you the BEST option we can find for your ticket! Your order constitutes an offer to buy a product. Your help in finding any issue that our QA team missed would be greatly appreciated (and is usually rewarded). These terms were last updated on 17 September 2018. All money paid by you to us will be the property of Flight Centre (UK) Limited and will be a debt due and payable to the travel service provider once the services to which the money relates have been provided (except for money paid for flights with an IATA airline, which might be held on trust for that IATA airline). increases before full payment and increases attributable to government-imposed taxes or fees after full payment will be your responsibility) applicable to your purchase. You should be aware that costs could increase closer to the departure date. Along with helping students with special offers and discounts, the StudentUniverse holds the right to check and verify a student's identity. We thought so! We offer exclusive student flight discounts that can't be found anywhere else and offer steeper flight and travel deals when we know students want to travel. StudentUniverse has negotiated with more than 220 airlines from Air Canada to WestJet to American Airlines and more. StudentUniverse is not responsible for the loss of value of your ticket nor any decision by an airline to not provide you with a seat on a later flight. If you require your confirmation email to be re-sent, please contact us (email to: All accommodation details and contact information are printed on your booking confirmation email. On the ticket, they have a link to go to the website of the airline. Our liability in respect of packages arranged by us, except in cases involving death, injury or illness, is limited to a maximum of three times the cost of your package travel arrangement. If you fail to follow this procedure we will have been deprived of the opportunity to investigate and rectify your complaint whilst you were travelling and this may affect your rights. Most of these changes will be minor and we will advise you of them at the earliest possible date. Each airline has a different policy, but most require you use the credit by the end of this year, and may require you use it for the same route (although it depends on the airline). Expires shortly ERE Show Coupon Code in Student Universe coupons $30 OFF COUPON CODE Up to $30 Off With Code Because these clinics are run by a qualified, third party professional medical advisor, we are unable to accept any liability for any loss or damage in connection with the services of the clinics (except to the extent caused by fault on our part). If you can pay with the same credit card, book together by searching for more than 1 person, and following the steps in the checkout process. Travel documents include airline tickets, hotel vouchers, tour vouchers or any other document (whether in electronic form or otherwise) used to confirm an arrangement with a service provider. If you have purchased a return flight, multi-stop or round the world flight and you do not check in on a confirmed flight, the airline will register you as a no show and your tickets on your subsequent flights will be cancelled by the airline. Certain airfares and services (including some packaged airfares and services) are booked at especially competitive rates which may require payment in full at the time of booking and may be non-refundable. On the booking of any accommodation you will receive a reference number and a booking confirmation email from hotelinfo@studentuniverse.com. If you would like to book a stopover for your flight, you will need to contact us directly to speak with an agent. Currently, there are no nationwide testing requirements for domestic travel, but each state may set their own requirements. Masks are now mandatory in airports, train stations and other ports of travel. Typically, airline policy requires that you use credit for the same destination, but in some cases you may be able to change it. This Website at www.studentuniverse.ca (the "Site") is owned by Studentuniverse Inc ("we", "us") and is applicable to but not limited to enrolled students and faculty members at accredited colleges, or universities and youth 16-25 years old and is provided for residents of Canada. You should save and/or print a copy of these Booking Conditions at the time the booking is placed. Sometimes airlines provide us with fares we cannot display online, even to our members. This means different things depending on the airline, but for most major airlines at this point it means we can cancel your current flight and provide a future travel credit equal to the remaining value of your ticket. Most airlines have issued one free change and you may be eligible to cancel for future credit. Travel Clinics, operated by Masta Limited, provide comprehensive travel health advice and same day vaccination and anti-malarial services. Sometimes we and/or our partners are able to offer promotion codes that will give you an even better deal on your flight. As travel and entry requirements are changing frequently, it's important to stay up to date and make sure that you'll be able to travel through any countries on your itineraries. Therefore, where your requested travel arrangements require that your personal information be sent to an overseas recipient (other than any of our overseas related entities), you agree that this is at your risk and we will not be liable or accountable for how those recipients handle your personal information. Under circumstances where liability cannot be excluded, such liability is limited to the value of the purchased travel arrangements. I had leave revoked in the military and had to cancel my trip. Any errors in names, dates, or timings on your documentation will be your responsibility if not reported at the time of booking. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). The cards that we accept may vary based on the supplier (some airlines don't accept certain cards as payment options). Additional costs are your responsibility. To find the change rules for your flight ticket, look under the My Trips section of your account. At this time, many airlines have delayed issuing refunds to focus on customer service and protecting passengers, but please know we will advocate on your behalf. Please contact us as soon as possible if you do not intend to check in for a confirmed reservation in these circumstances. We may check your student, faculty, or youth status prior to issuing a ticket, and may request additional documentation if needed. For updated testing or vaccination requirements by country, check out our list of where Americans can travel right now for details. Well be with you within a few days. The right and obligation to arbitrate under this provision shall extend to any claim by or against StudentUniverses affiliates, parent company, officers, directors, employees, agents, or contractors. Failure to have documentation may result in denied boarding or denied entry and you will lose the full value of your ticket(s). You may see the name StudentUniverse affixed to motor vehicles, on signs around the hotel or elsewhere. For all online air bookings, full payment is required at the time of purchase. We will collect all mandatory taxes, however some countries may charge additional departure, hotel or other taxes that must be paid locally. Please know that we understand and empathize with your frustration over this situation. In each case above, a service will be deemed to have been provided to you with reasonable skill and care if it complies with the locally enforced regulations of the country in which it is performed, or, in the absence of locally enforced regulations, if the service is delivered in a reasonable manner given locally accepted standards and practices. If your ticket was totally unused, itll be for the full amount of the original ticket. These hotels will be clearly marked and confirmation of the discount possibility will be included in the booking confirmation email. If any part of a payment is non-refundable, the merchant must declare this fact in a written No Refund or Cancellation Policy to that customer before the refund is processed. Before traveling, make sure you check what is required by way of visas, testing or transit requirements for each country you'll be traveling through. Once the situation does stabilise, and if your airline allows, we can advocate for refunds on your behalf. Cancellation received 59-30 days before departure of first product to depart in relevant booking: Deposit shall be held and an amount equal to 50% of the remainder of the payments made by you in respect of the cancelled product shall be refunded to you. When changing travel arrangements we may have to rebook you to current fares and rates, which may result in an increase in the cost of your arrangements, in addition to our administration charge and the travel service providers change fees. It is because by booking tickets from the StudentUniverse, you give the platform a right or consent to verify your current enrollment status. Any changes to the carrier after you have received your tickets will be notified to you as soon as possible and in all cases at check-in or at the boarding gate. When youre ready to use your travel credit, first read the credit details found in My Wallet and then give us a call so we can book your flight. You will need to have their legal name as it appears on their ID and their date of birth. The US government keeps a list of travel requirements for all countries at http://travel.state.gov. If you do not fulfill the age and status requirements of your ticket, your booking may be cancelled. We are happy to advocate for a refund if your flight was cancelled, however, we are bound by the airline's policy. To find the change rules for your flight ticket, look under the My Trips section of your account. We cannot guarantee that the travel service provider will credit you with point for your booking. For any excursion or other tour that you book while on travel arranged by us, your contract will be with the operator of the excursion or tour and not with us and your legal rights in connection with such excursion or tour will be against that operator. You agree and acknowledge that such monies will not be held by us on trust for and on behalf of you and we may hold such monies in any account as we see fit, including with our own and/or other customer money. These include: In these instances, you would need to contact us for help completing your booking. If you already flew the outbound portion of the flight, the credit will be for about half, or the amount of the return portion of the flight. I have questions about baggage. Upon confirmation, any arbitral award may be enforced in any court of competent jurisdiction. Verify your student status to purchase exclusive student fares. If you want to pay separately, you will need to make multiple purchases. We understand the US DOT has recently issued a statement advising airlines to refund passengers for flights to, within, or from the United States that are canceled by the airline. Most airline tickets do allow changes for a fee, plus any difference in fare. You may, however, choose the law and jurisdiction of Scotland or Northern Ireland if you wish to do so. The data will be collected when you check-in (either online or at the airport) or, in some circumstances, will be required when you make your booking. You must contact your airline directly and or visit its website for specific information regarding these guidelines and/or any additional fees. If this is not the case, you must let us know. AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. If your new flight is more expensive than your travel credit, you will be required to pay the fare difference at time of booking. Airlines generally do not allow changes to your routing or name changes. Please check your airline's policy. Please refer to the existing refund policies and tuition and fee information which apply under normal circumstances as the following only apply to current COVID-19 and other campus closure concerns. Any booking you make will be with the relevant travel service provider and not StudentUniverse. You will need to have the card number, expiration date, CCV (3 or 4 digit security code), name as it appears on the credit card and the billing address. No representation or description of the protection made by StudentUniverse to you constitutes a binding assurance or promise about the protection, and you agree not to rely upon any such representation. All terms & conditions of fares we advertise are noted at the bottom of the ad and should assist you in finding the price you're looking for. Visit the Travel Clinic website or speak to your travel consultant to make an appointment. These charges can be up to 100% of the cost of the booking, regardless of whether travel has commenced. No, please dont! How were working to help you during COVID-19 and your FAQs answered: Your StudentUniverse reservation number (typically 6 letters), A phone number where you can be reached at any time (we have agents working 24hrs a day all over the world), If you are ok with canceling for future credit per the airlines policy let us know and well just take care of it and let you know when its done. Minimum stay and maximum stay rules apply to return and multi-stop flights. Generally speaking, its better to book sooner rather than later if you know you need to be somewhere. First, visit the link for Studentuniverse Refund Policy Promo Code. Regardless of the type of arrangement you book with us, the provider of your travel service will have its own terms and conditions (such as airline conditions of carriage, accommodation or car hire terms or tour organiser terms and conditions). When emailing us, make sure you include the invoice numbers of everyone in your party. Individual services and tour organiser packages. Were all working overtime to try and help as much as we can. If you do not see a travel credit and believe you have one, please give us a call to confirm. Travel guidelines are continuously changing as the situation continues to evolve, but we're keeping an updated list of where you can travel, and what guidelines or restrictions are in place, on our blog. To the extent permitted by law, you specifically agree that StudentUniverse is not liable for any consequential damage or punitive, statutory, multiple, exemplary, or other form of damage not measured by actual damage. your hotelier) and your travel consultant as soon as possible who will endeavour to put things right. These travel service providers will in most cases receive your personal information in the country in which they will provide the services to you or in which their business is managed or based. In accordance with the Package Travel Regulations, if we have arranged a package for you and the travel arrangements are not performed with reasonable skill and care we will make good those arrangements or pay you appropriate compensation if this has affected the enjoyment of your trip. We can definitely help you with your flights if you booked through us, unless you've booked with these airlines: If you've booked with one of these airlines, we do not have access to your ticket and you'll need to contact the airline directly. However, ***** policy allows rescheduling of your flights until September 2023. And ICYMI, you dont have to be a student to book on StudentUniverse! If the credit card information is passed through to the travel services provider and you seek to charge back your payment from the provider, you agree to indemnify StudentUniverse against this chargeback from the provider, including without limitation any air debit memos charged to StudentUniverse. All accommodation ratings are set by the relevant provider. It was officially launched in 2000 and remains a privately-held company. Accommodation (if included) is based on twin share unless otherwise indicated. In certain circumstances we or a travel service provider may be required to cancel your travel arrangements (for example, if the minimum number of travellers required for a tour or excursion is not reached or for reasons of force majeure, pandemic or epidemic illness or if you fail to pay the final balance by the due date). All departure and arrival times on your flight ticket are provided by the airline and are estimates only. If you are not familiar with a stopover, it is when you are traveling from one destination to another, and stopping along the way (or the way back) in another city. Please see our Contact Us page for info specific to COVID-19 / Coronavirus. StudentUniverse is committed to protecting the privacy and confidentiality of your personal information. The Community List is available for inspection at ec.europa.eu/transport/modes/air/safety/air-ban/index_en.htm. Alternatively you can ask us for copies. If, due to weather, flight schedules, or other uncontrollable factors, you are required to spend additional night(s), you will be responsible for your own hotel, transfers, and meal costs. Please ensure you read the credit details and then give us a call when youre ready to book. Please be aware that overseas safety and hygiene standards are often lower than in the UK. Our Privacy Policy, which you agree may be updated from time to time in our sole discretion, is available for viewing at https://www.studentuniverse.com/about-us/privacy-notice. If that happens, we will not pay any booking cancellation or other fees or any accommodation, travel or other costs you incur because you are denied boarding, are unable to travel as scheduled or are otherwise unable to use your booking. We attempt to present the best airfare available in the market, but sometimes (unfortunately) we don't win. We strive to resolve any dispute amicably. https://travel.state.gov/content/travel.html, www.libertytravel.com/flights/baggage-fees.jsp, https://www.studentuniverse.com/about-us/privacy-notice. We know, its very confusing! Delta and American Airlines are just two examples of major airlines now allowing credit to be used through 2021. Many of the flights and flight-inclusive travel arrangements we arrange on your behalf are financially protected by the ATOL scheme. You agree that you are bound by such additional terms and conditions. accounting for a significant proportion of the package. No compensation is payable in respect of minor changes. We offer more than just airfare for students; we offer fares for Youth (ages 16-25), Faculty and airfare for everyone else. Please be aware that most travel bookings are non-refundable and cancelled bookings will incur charges. Wherever in the world you want to fly, StudentUniverse AU can help you get there for less. You can also update your email address to a more permanent one on your account any time. Your travel credit and expiration date can be found in My Wallet. Take advantage of our promo codes and special offers to save even more. For all travel we strongly recommend that you take out appropriate travel insurance to cover your travel arrangements. Airlines are very strict on name changes once the ticket is issued, so please be careful if you're booking a flight for anyone but yourself. You also can't split it between multiple flights. Please allow adequate time to obtain any such advice or documents. The construction, validity, and performance of these Terms and any disputes between the parties shall be governed by and construed according to the laws of the Commonwealth of Massachusetts, without giving effect to its conflicts of law principles, and any federal laws applicable therein. Airlines allow this for international travel, but do not allow it for travel solely within the U.S. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies.

Cost Of Pilings For Beach House, Apartments For Rent In Lakewood, Ca Under $800, Durham Property Tax Assessment, Robert Peterson Attorney, Articles S