axs ticket refund insurance
Privacy Policy We do not guarantee that any online event will be available in any particular format or that an event will be compatible with any specific system, application, or device. Information sent to the email address you provide will be deemed to be delivered to you, regardless whether you check your email, provide an incorrect address, or if the message is marked as junk or spam., Assumption of Risk, Waiver & Limitation of Liability. Can no longer attend Paid 182 for five tickets 36.50 for each open to reasonable offers Have five tickets in total Unable to refund or exchange 170. Click Close and Add Documents to go back and add them now. Will ticket | Stuff for Sale - Gumtree We may be able to accept other medical documents, provided that they confirm the first date that treatment was sought and that you are medically unfit to attend the event. Date on which medical attention was first sought for illness/injury? If a ticket was purchased through Skiddle before this date, ticket holders will be covered for imposed Covid-19 quarantine, including for events that have been rearranged. axs qr code for multiple tickets - veracitylogic.com PROMOTION RESTRICTIONS. If you are purchasing a Resale Ticket, you will be entering into a contract with the seller of the Resale Ticket for the sale and transfer of the Resale Ticket to you. Price and availability of any ticket, product or service on the Service are subject to change without notice. In order to collect your tickets at the box office, you will be asked for order confirmation, proof of identity and the Payment Method used for the transaction. The original advice from the armed forces giving advice to travel at short notice for military service. Failure to comply shall terminate Holders rights hereunder and authorize Client to withdraw the ticket, refuse admission, or eject the Holder, all without refund, and subject Holder to all available legal remedies. Holder agrees that the Releasees (defined below) shall not be responsible or liable for any claim, loss, damage or injury, whether occurring before, during, or after the event, regardless of whether caused by the negligence or other fault of Releasees or any third party. So please be as cautious as possible when going through AXS. AXS is not able to specify the exact date of delivery for each event, so please allow as much time as possible for your tickets to arrive. DE Gigs and Tours told us its terms and conditions are accessible via its site homepage and are listed at the time of booking. I may hate Ticketmaster with a burning passion for their fees, but at least you always get the ticket you paid for with them. Took about 5-6 weeks and lots of following up but did get all my money back. SAFETY AND SECURITY. If you are unable to find tickets or parking rights, please check back again. What is Allianz Global Assistance Event Ticket Protector Insurance? AXS complies with any obligation it may have to provide information to tax or other compliance authorities, including with respect to anti-fraud and/or anti-money laundering efforts. Additionally, for events where the refunds are not offered, you may consider other options made available like selling or transferring your tickets before the event takes place. For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. Let us know what you were doing when this page came up, plus your IP and request ID This policy will apply regardless of how the error occurred. Official Tickets and Your Source for Live Entertainment | AXS.com Peter Kay tickets --. . Show more Show less It's also not worth paying extra for ticket insurance assuming it will cover you if an event is cancelled or postponed due to lockdown rules - primary ticket sellers are required by STAR (The Society of Ticket Agents and Retailers) to offer you a refund in these situations. For any application we need either: the e-ticket(s) or copies of the physical ticket(s) for ticketholders. Please note we will require official notification of breakdown from the service provider, Please note we will require a vehicle recovery service report, incident report or copy of garage repair bill to be attached as appropriate, (Please note we will require a copy of the original invitation to attend jury service to be attached), (Please note we will require evidence of the Emergency Services attending your residence in the event of burglary or fire to be attached), (Please note we will require a copy of the original witness summons instructing you to appear in court to be attached), (Please note we will require a screen grab/scanned print out from the Met Office website/confirmation of Police Warning), (Please note we will require a copy of the original advice to travel at short notice on military service to be attached), Your supporting documentation such as medical documents, evidence of breakdown, confirmation of travel disruption as applicable, Scanned copies or clear photographs of the un-used tickets. Name of the person who suffered the injury/illness, If this person was not attending the event/parts of package please indicate their relationship to each ticketholder. The fees and charges we assess may be greater than our actual cost of providing those services, and we may retain a portion of all such fees and charges as profit. It's well worth doing your research into what ticket insurance actually gets you before ticking the opt-in box at the checkout. If we suspect, in our sole discretion, fraudulent or other illegal activity (whether from the buyer or seller of any transaction). According to the CDC, older adults and people of all ages with serious underlying medical conditions may be at higher risk of death or severe illness from COVID-19. Remember, in order to prevent ticket misuse or to comply with any applicable requirements such as related to the ADA, our Client may at their discretion require the person purchasing tickets to be the person that uses the ticket, and therefore may require verification of identity at entry. We appreciate your patience during this unprecedented time. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Venue/Event Specific Terms and Conditions. It's available for 2 of the 3 formulas of AXA single trip insurance, but also for multi-trip insurance and student insurance. Why did the injury/illness prevent this person from attending the Event/Part(s) of the Package? As someone who just found out I can't go to Kcon right after getting tickets, I tried talking to customer service for both Paypal and AXS, and neither would budge. We looked at five ticket insurance and guarantee providers offered by some of the biggest online ticket sellers. The form needs to be signed and stamped by your GP and this may be chargeable to you. Performed analyses related to call center and ticket insurance costs. How can I make a claim for my Ticket Insurance? - AXS Help Centre If you are a buyer of tickets on the Service (whether Primary Tickets or Resale Tickets), AXS will issue refunds in accordance with our Client's instructions (or refunds may be issued directly by our Client). Testimonials Please check the policy documentation that was sent to you for any applicable cover limits, How many people are due to attend the Event, Names of ALL persons that attended/will attend the booked event, How many people are unable to/did not attend the booked event, Names of the people who are unable to/did not attend the booked event. Holder covenants not to sue any of Releasees for use of Personage as provided herein. Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due to local lockdown restrictions in their area, only one policy provides this cover. For more information, please see our Common problems addressed by the customer care unit that answers calls to 888-929-7849 include Refund a Charge, Inquire About an Event, Account Access, Make a Purchase, Find My . How to get your money back from a ticket seller, Beware of donation requests for the Turkey-Syria earthquake, Scammers are imitating HMRC in fake tax refund emails, 'EasyJet lost my suitcase: am I entitled to compensation? Let's swap Manns | GamehendgeSkier | CashorTrade.org Face Value Tickets Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Reporting Fraud - AXS Help Center With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. What is ticket insurance? AXS has cancelled the ATP finals at the O2 in November 2020, because of COVID. Therefore, we ask for: A completed medical confirmation form. However, we will not be able to confirm that these are adequate for our needs until they are reviewed alongside your application. Pick your exact se. A per-order delivery fee may also be assessed, depending on the delivery method. Refund Policy | AXS Supplements I realised I was too late for the standard entry tickets, as they had all sold out. Unless otherwise stated in our terms, tickets cannot be exchanged or refunded even if lost, stolen, damaged or destroyed, and fees cannot be refunded. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 1999-2023 PayPal, Inc. All rights reserved. If I have Allianz ticket insurance and miss an event, can I get a refund? x, Hello! We act as a sales agent for our Client. For tickets to events located in Canada, the Service is provided by AXS Group Canada. I was signed in, had my confirmation code and everything, but they didnt send me the ticket. With a simple integration this product has gone from strength to strength enabling AXS . This seems like obviously a mistake (or price gouging) and then they refused to honor their purchase . AXS.com Purchase Agreement Reporting Fraud. You should receive a confirmation after concluding your transaction. No refunds are offered for online (virtual) events unless the event is canceled. Tickets purchased for an event during multiple online sessions on the Service may be totaled to ensure that any limitations imposed by the Client is not exceeded. in the event description page, in pop-up boxes, or in an email). UNLESS OTHERWISE EXPRESSLY STATED HEREIN OR IN ACCORDANCE WITH ANY TERMS AND CONDITIONS ISSUED BY A CLIENT, ALL PURCHASES ARE NON-REFUNDABLE AND CANNOT BE CANCELED. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Reply from AXS UK. Let us know what you were doing when this page came up, plus your IP and request ID If buyers Payment Method provider does not remit payment, the transaction will be canceled. Such circumstances include, but are not limited to, the following: In these instances and as part of the cancellation of any transaction, AXS reserves the right to remove any relevant sales proceeds from the Resale Ticket sellers AXS account, process a reversal of a prior funds transfer made to the seller or charge the Payment Method on file for such seller and/or cancel a pending transaction, whether for Resale Tickets or Primary Tickets. Any restrictions on transfer or resale will be communicated to you (e.g. Our sales fee will be assessed against you as the seller of any ticket(s) that are sold or offered for sale, as well as any taxes that may apply, both of which will be deducted from the transaction amount due to you. Can I get a refund for a cancelled or postponed event? I would like a refund for a cancelled/rescheduled - AXS Help Centre We all hate lines. AXS has cancelled the ATP finals at the O2 in November 2020, because of COVID. And while some sell insurance policies that include additional coronavirus-specific cover, it's inconsistent - and in some cases a waste of money . Almost fell for the scam myself until I saw this. By clicking Next, you agree to the AXS.com Terms and Conditions. You may also be linked to a third-party site, which is not affiliated with our Service. Also, if you find out you cannot attend, there are ways to resell your tickets online up to 3 business days prior to the event taking place, either through LiveNation or VividSeats. Official Tickets and Your Source for Live Entertainment | AXS.com Be the first to know. Any personally-identifiable information (including, but not limited to, street address, phone numbers, or email addresses); JavaScript or any other scripting language; If we or our Client revokes any tickets, Primary Ticket and Resale Ticket listings concerning such tickets and related rights (such as parking) will be canceled. Any ticket issued via the Service is a revocable license. BOOKING REFUND PROTECTION IS AN OPTIONAL SERVICE OFFERED BY THE BOOKING VENDOR AND ADMINISTERED BY TICKETPLAN ON THEIR BEHALF. I don't know why LiveNation pushes them, but it . If the tickets are limited as described in, If there is an error in the pricing of a ticket offered for sale through our Service, we may cancel any listing, transfer and/or transaction all as more fully described in. It's all a fan needs, all in one app. x. If the amount that you pay for a ticket is obviously incorrect, regardless of whether it is an error in a price posted on the Service or otherwise communicated to you, or if you are able to order tickets before their scheduled on-sale date, then we reserve the right, at our sole discretion, to cancel your order and refund to you the amount that you paid. Sorry Peter Kay, much as I love you, my 750 is going elsewhere. Don't buy: why paying extra for some ticket insurance is - Which? You acknowledge and accept that actual processing time may vary by seconds or in unusual cases, by minutes, from the exact time specified. We also give them access to 24/7, multilingual . You agree that the event for which you purchase or use tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. '"TicketPlan & AXS jointly created and launched a bespoke Ticket Insurance product for AXS' customers in 2016. If you believe you've been a victim of fraud, please contact us here submit a ticket or use the live chat icon on this page to begin a session with us. Please note that we are currently unable to process postal documents. We do not have any legal authority to complete a purchase on your behalf, and do not act as your agent. IP: 141.94.161.174 XCover used by AXS had the most comprehensive cover across the categories - refunding customers in all the scenarios we looked at. Tickets obtained from unauthorized sources may be invalid, lost, stolen or counterfeit and if so, are void. Eventim's insurance provider, Great Lakes Insurance, specifically states that it does not cover any Covid-related claims - if you're looking for Covid cover when booking tickets on the site you'd be better off paying for additional cover elsewhere. By Insurance Site July 2, 2022 July 2, 2022. A screen grab/scanned print out from the Met Office website/confirmation of the Policy Travel Warning. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. Some events have delivery delays or ticket printing suppression (at the request of the venue or promoter, tickets are not immediately available for delivery or collection), but you will always receive your tickets in time for your event. By browsing this website, you consent to the use of cookies. If I have XCover ticket insurance and miss an event, can I get a refund? If any Holder does not comply with any laws, mandates, health orders or directives, promoter or venue terms, conditions or rules, then the promoter or venue operator may refuse admission or require any Holder to leave the venue and you/Holder will not be entitled to a refund. Booking Protect also covers you if you test positive when taking a pre-event rapid test as well as PCR testing. There are no suggested results at this time. We will require vehicle recovery service confirmation and receipts. TicketPlan Limited are Appointed Representatives of Pier Insurance Managed Services Limited. If you are unable to provide this information, the box office may refuse to provide your tickets to you, and we will not be responsible for your inability to enter the event. Plans can . . I cannot access the Insurance company. Under certain facility or venue rules, certain items may not be brought into the premises, including without limitation, alcohol, drugs, food, beverages, controlled substances, cameras, recording devices, laser pointers, strobe lights, or certain size packages or bags. AXS USA Reviews | Read Customer Service Reviews of www.axs.com - Trustpilot You will be entitled to a refund unless otherwise notified directly by your point of purchase. AXA trip cancellation insurance is a non-expensive option to add to the cost of your trip. But beyond this scenario, it's important to check each policy's terms and conditions to see if it's worth paying extra - and don't take the ticket seller's wording at the checkout or on promotional banners at face value. If for any reason, you wish to cancel your plan during the review period, you will be refunded your premium as long as you haven't filed a claim and your event has not begun. AXS Help Center Buying Tickets Ticket Insurance Ticket Insurance What is ticket insurance? We will comply with law enforcement requests and may provide them with all information you submit to us to assist in any investigation or prosecution they may conduct (without providing notice to you, unless otherwise required by law). The event is copyrighted, and Holder agrees not to transmit, distribute or sell (or aid in such activity), in any media now or hereafter existing, any description, account, picture, video, audio or other form of exploitation or reproduction of the event without Releasees written consent. To ticket | Stuff for Sale - Gumtree Request ID: 7a29b98f6d472a62. We act on your behalf, as seller, when listing or reselling tickets. Our helpline number is 1-888-929-7849. You understand that the event for which you purchase a ticket shall be presented in accordance with applicable public health conditions as of the date of such event and which may change at any time as determined by federal, state, or local government agencies or instrumentalities, artists or the promoter; such requirements may include, without limitation, changes to capacity, attendance procedures and entry requirements, such as proof of vaccination and/or a negative COVID-19 test, and other protective measures such as requiring attendees to wear face coverings. If you elect not to consent to a search, you may be denied entry to the event without refund or other compensation. Verification of information may be required prior to the acknowledgment or completion of any purchase. Help us help you quicker by coming with your mobile ticket ready to be scanned. The event was cancelled/postponed, how do I get a refund? - AXS Help Centre There may be circumstances in which we make your tickets available for your collection at the box office of the venue at which the event will be held. If you sell or transfer tickets, you are responsible for ensuring that your transactions do not violate any applicable law, or any rules or restrictions placed on the ticket and disclosed to you at the time of purchase. This tracks your activity using third party cookies. For those fans who weren't able to get tickets, we have added you to a wait list and may notify you if tickets become available. Can I cancel or refund my tickets? - AXS Help Center Most of the policies we looked at do cover you if you test positive for coronavirus and cannot attend - although only one in four (25%) people thought this would be the case. So please be as cautious as possible when going through AXS. Trip Cancellation Insurance | AXA Travel Insurance Please ensure that you have attached your supporting documentation, booking confirmation and unused tickets (if available). Please note that orders are processed only after a billing address and other billing information has been verified. Paypal said they don't have any authority to cancel it, AXS said that the event promoter has a no refund, exchange or cancellation policy. See below for additional terms and conditions related to your purchase, including those in Event Cancellations/Postponements, below. Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due . If your account is closed and you haven't had the refund within 15 days, please contact your bank/credit card issuer as they will be able to locate the refund and transfer it to your new account. Although our Clients decide the refund policies, and AXS will follow their instructions with regard to refunds, please note the following: In an effort to give all interested customers an opportunity to purchase tickets to an event or other items via the Service, our Clients often set limits on the number of seating and/or parking rights, or tickets one customer or household is allowed to purchase. A refund AXS the company right which she bought the tickets sent via an email telling. What is delivery delay/ticket printing suppression? - AXS Help Centre Nightingales THU 20 APR 2023 Doors 6:30 PM Alexandra Palace Theatre. Kia was extremely helpful, efficient and patient with all my questions. Ticket Insurance - AXS Help Center If I have Allianz ticket insurance and miss an event, can I get a refund? No part of these terms of use is to be taken as an express or implied repudiation of our obligations under these pieces of legislation. Why you might ask? E-mail address is required to create an account. follow our steps to get a refund from a ticket seller. They lure you into buying the insurance but little did I know that a refund will be issued only if you fucking die, your house is INHABITABLE or if something CATASTROPHIC happens on earth. The truth is that paying for insurance to guard against this is a waste of money. On receipt by us of payment from you, we will transfer the tickets to you, subject to this Agreement, our Terms of Use and any specific terms and conditions of our Client. Klicka hr fr att kontakta oss. Please complete the online refund application form ensuring that you have uploaded all of the relevant documentation in support of your refund application, before submitting. Think carefully about whether you want your tickets to the postponed event - once you've confirmed you want to roll your tickets over, it's unlikely you'll be able to change your mind afterwards. Because almost every single time I go through them, its a battle to obtain my ticket. We will need these documents as part of the application process and cannot process a refund without them. (United States) found at the bottom of this page. WARNING: COVID-19 is an extremely contagious disease that can lead to severe illness and death. Just give the combo lock and your mobile ticket to one of us and we'll scan you out and hand you a $10 bill. Have you tried to make a refund by clicking on the refund option? After a year of cancellations, it's hardly surprising that almost three in ten of us are more likely to buy ticket insurance for events than before the pandemic. You also agree that you are responsible, as a seller of tickets, for paying all taxes, if any, associated with your sale of tickets through the Service, and any fees we may impose on sellers related to the sale. Website by Phuse Media - Web Design Essex, Who did you purchased the tickets from (Retailer), Cost of tickets (amount you are requesting a refund for). I consent to TicketPlan using health data that I submit with this refund application for the purpose of administering my application, which may include sharing health data with insurers. All the remaining ticketing sites and insurance providers either did not respond in time or declined to comment. In response to the criticism, Ticketmaster's parent company, Live Nation, announced an initiative Friday that will give ticketholders 30 days to request a refund once their postponed show sets a. If they allow it, you'll get a refund. Holder agrees not to record or transmit, or aid in recording or transmitting, any description, account, picture, or reproduction of the event. Click here. Ben Sebborn, CTO at Skiddle told us protection for imposed quarantine was only removed on or after 8th January 2021 because the insurers of the scheme lost their own reinsurance for such cover. Due to local COVID-19-related moratoriums on large gatherings, many events have been impacted, and entertainment venues' re-opening is . Once your purchase has been completed, we will not exchange or refund your order, even if additional tickets or parking rights become available at a later date. For people finding this on google right now: eventticketprotection.com/allianzticket/home?action=manage, Insurance was $8 per ticket. You are prohibited from selling or offering for sale your tickets where such prohibition was disclosed prior to completion of your purchase. Where I have submitted health data about other people, I have made those people aware of how TicketPlan will use their health data and they have explicitly consented to this. BUY THE PERFECT TICKETS Front row or on the aisle? Cant get ticket refund from AXS MoneySavingExpert Forum If refunds for your event and transaction are approved by the applicable event / venue, you will be notified by email*, which will include instructions on how to request a refund; and/or you can click the link in your AXS Account to "submit a refund request" which will display for qualifying events / transactions listed in your AXS Account. TicketPlan cannot be held responsible if incorrect banking details are provided. In these cases, customer service will attempt to contact you, using the information we have on file. There may be additional terms applicable to the sale and use of tickets listed on the Service, which will be disclosed to you during the purchase process. who has the best covid cover for travel insurance? You are solely responsible for making a purchase, based on the information provided on our Service. The refund will be issued to the Payment Method on file. Uber Insurance Card Or Enrollment Form - All Insurance FAQ WE ARE NOT RESPONSIBLE FOR ANY ASPECT OF THIRD-PARTY WEB SITES, INCLUDING PURCHASES MADE ON THOSE SITES. To access our helpline services, current customers must provide specific personally identifiable information that matches the current information in the account. When you buy a ticket listed on the Service as a resale ticket, you are buying directly from the seller of that ticket. When you purchase a plan from Allianz Global Assistance, you have a review period determined by your state of residence, to examine the plan. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. It's all a fan needs, all in one app. These documents are require to process your application and you are unable to submit your application without these documents.
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