how to dispute ntta charges

You won't be liable for the toll or the violation if your car was reported stolen before the violation occurred. This will put people out of business. I was told I could stop payment on my check. The vehicle 2006 Kia Sportage was transferred in July 2022. To dispute a toll in Texas, you need to contact the concerned tolling authority and explain your situation. Enter information about the transaction as prompted. I can't read your minds either with zero indication of what is being accessed for the toll fee before getting on, so reasonable is fair. Scan this QR code to download the app now. I filed another dispute and called NTTA back. Nearly 6,000 miles of toll roads criss-cross 21 states in the United States. I want my credit report clear, and this company held responsible for scamming people. The North Texas Transportation Authority (NTTA) maintains the operation of toll roads in North Texas. Because your case was turned over to a collection agent, you will need to contact them directly to discuss your case further. If you continue to use this site we will assume that you are happy with it. [1] Memorial Day - May 27 & 29 NTTA's Ethics Officer I accidently entered in my plate on the website with the wrong plate number by 1 wrong letter. By phone: 469-801-3662 By email: @email In writing: NTTA Ombudsman | 5900 West Plano Parkway | Plano, TX 75093. Sign up for our News Headlines newsletter. I keep getting bills for some toll charge from ntta with my name and a vehicle that doesn't even look like mine .My vehicle was never within 500 miles of Texas .This has gotta be a scam but I when I call in they say I have to . How do I dispute a NTTA charge? I'm very frustrated and confused about why NTTA is bullying and harrasing me for charges that are not mine. To ensure equitable payment from all toll road users, the NTTA offers the lump sum payment option or an extended payment plan outlined below. Central Texas Regional Mobility Authority (Mobility Authority) If you do not have an electronic tag and you drive on roads operated by the transportation agencies above, you might receive two separate bills, depending on which roads you use. Maybe try the online option if you haven't already? Send it within 30-days of the date on Certified Notice of Toll Evasion. You wont get arrested, no matter how many of them there are. Share your form with others. We aim to complete the review of your concern within three business days. I called to explain that vehicle is no longer in my possession or name. Include a detailed reason for your dispute. In an email, Bucklin wrote, in part, "After I called NBC 5 Responds, I was connected with a wonderful woman who came to my rescue and got me connected to the right person.. Ntta is saying I owe nearly $1000 when I have a tolltag & they have been drafting $40 out my account weekly since last year of March, they are Scam artists . NBC 5 Responds is committed to researching your concerns and recovering your money. And despite months of protests, she. Pay attention to the deadlines for appeal. In writing: NTTA Ombudsman | 5900 West Plano Parkway | Plano, TX 75093. [1.5.1.0] NTTA Collections Service Center Contact Us For questions regarding your collections notice, call us at 866-277-3092 To discuss your NTTA payment plans or concerns with your payment plan agreement, please contact NTTA directly at 972-818-6882 or 817-731-6882 Or contact us via email * Mandatory Information I call to dispute and give them my registration of my actual car and plate number and I even give them to info to the actual owner of this car and they refuse to refund the charge. The North Texas Tollway Authority is not a foreign-owned, private . We have learned that the title was not changed until October of this year. Late fees will be assessed for payment after 25 days. I cannot believe that I am calling to pay off something and they refuse to let me pay it. For more information, please see our In 5 days round trip that is 400 hundreds dollars. They returned my check twice. , (1) The customers TollTag account does not have correct vehicle, license plate or credit/debit card information, (2) The customers TollTag account doesnt have enough funds to pay tolls, (3) The TollTag was installed incorrectly and cannot be detected by our system. Exactly right. I went from Kansas to Texas and back from Texas to Kansas twice in 2021. Download your adjusted document, export it to the cloud, print it from the editor, or share it with other people using a Shareable link or as . If found guilty, the registered owner of the vehicle can face fines of up to $250 per unpaid toll in addition to court administrative fees. Board of Directors -@email I have an existing NTTA toll tag account. Step 3: Contact the Credit Issuer. Sep 22 2021. It also promised to waive all initial first time violation fees once it's received full payment for tolls owed. Browse the results on the panel to the left of the screen Open Records Requests -@email Good Friday - April 7 & 8 This happened twice that the person I was talking to said they resolved by bill problem, only to be sent notice of non payment 30 days later with $80 fees attached to a $66.50 bill. Charles Evans says he received a bill for $518 for about $18 in tolls. Call the customer service center. I was told if you do not use the tag for a year they will do that. The signs that show the charges come too late. Your notice should include an address or other methods to register your dispute with the proper authority. The Illinois Tollway gives you two ways to dispute a license tag image: You may either state that the plate is incorrect, or that the image is missing. Box 30945 / Salt Lake City, UT, 84130-0945. . It's starting to feel less like a misunderstanding on my part and more like a scam. Submit a complaint and get your issue resolved. 214-224-2488| ntta.ethicspoint.com | nttamobile.ethicspoint.com. I disputed a toll charge in writing, they responded and the very day they sent the letter I paid the toll in the form of a check because I couldn't access it on line due to temporary tag on the car. how to dispute ntta charges. where is the serial number on vera bradley luggage. The signs that show the charges come too late. 48 0 obj <> endobj Keep in mind that I have called NTTA customer service multiple times since the beginning of this year and not once was it mentioned that I had an unpaid balance from 2015. I hired a Notary to meet us and all parties signed a Bill of Sale. I paid the $29.10 but the question is, do I get my relief by "badmouthing" Dallas for the rest of my life or pay a reasonable fee? Doesn't make it less of a scam but might give some insight as to why. We would like to have any negative information removed from all credit reporting bureaus. The exact process for this will vary depending on who issued the card. Call us at 844-5RESPND (844-573-7763) or fill out our customer complaint form. Stick the tag to the windshield in the proper location, pressing it flat. To dispute a toll in Texas, you need to contact the concerned tolling authority and explain your situation. Fighting toll road fines Watch on If you would like to dispute a charge from NTTA, you should start by contacting their customer service team. dnt ntta bridge over 380 prosper 749 co rd 27 75078 749 co rd 27 in Prosper, Texas is a State / County property with construction payment data since 01/13/2023. Cookie Notice Labor Day - September 2 & 4 On that note, here are a few invalid reasons to dispute a charge: You don't recognize the merchant's billing descriptor. We research all concerns you bring to our attention. Title Jumping is a crime. How can this be? This is on 183. For example, the San Joaquin Hills Transportation Corridor Agency in California allows you to contest a violation either online or through the mail. ZipCash bills are sent by mail to the registered owner of the vehicle and the rates for travel are at least 50 percent higher than TollTag rates. Do not charge me any more Texas fees. For both names listed on the original bills. ZipCash customers receive bills monthly and have 25 days to pay the invoice. x We use cookies to ensure that we give you the best experience on our website. This complaint was posted by a verified customer. Thats when she reached out to NBC 5 Responds. 70 0 obj <>/Filter/FlateDecode/ID[]/Index[48 61]/Info 47 0 R/Length 109/Prev 464947/Root 49 0 R/Size 109/Type/XRef/W[1 3 1]>>stream Saturday/Sunday: Closed, 39025 LBJ Service Road (Northwest corner of I-20 and I-35E, located inside the Department of Public Safety office), Dallas, TX 75232, Monday - Friday: 8 a.m. - 6 p.m. You requested a refund, but it took longer than expected. Total charge close $38 dollars one way. Select a road, tunnel or bridge in Texas to calculate tolls for that road. I'm kindly asking NTTA to either write off these charges or have them moved to the current owner. Instead, NTTA sent me a SECOND notice for non-payment, charging me $35 to pay the $2.94 toll. Contact your credit card issuer. 0 TxDOT currently operates approximately 253 centerline miles of toll roads in the Austin (Central Texas Turnpike System), Houston (Grand Parkway/SH 99 and SH 249), and Dallas & Ft. Worth regions. The Experian Dispute Center is your source for correcting credit report information that you consider incomplete or inaccurate. Plano, TX. You can reach them via phone at 817-731-7277, email at customerservice@ntta. Christmas - December 23-26. I would like all my money that was drafted out my account since they are stating I owe this huge balance , or they need to rectify this issue with this balance. For example, the San Joaquin Hills Transportation Corridor Agency allows you to seek administrative review if you are not satisfied with the initial investigation of your violation. How to Dispute Billing Errors To take advantage of the law's consumer protections Write to the issuer. Privacy Policy. Careers -@email Reimburse me any Texas charges. A decade ago, the No. Thus person is not the only one with this issue, undisclosed charging / enforcement extortion, Ntta is saying I owe nearly $1000 when I have a tolltag, Read full review of North Texas Tollway Authority [NTTA]. Click here to get notifications about new complaints of North Texas Tollway Authority [NTTA]. Check the website for the toll road for their contact details. NTTA gets to collect on all the ridiculous late, admin, and whatever else fees, and TXDOT gets the money from all the citations that are wrongfully issued. They also admitted that my address on file was inaccurate, so they never actually checked to see if it had been updated. Keep copies of your dispute letter and enclosures. If you continue, you agree with our policy statement. To know tolls between any locations across Texas toll roads, bridges or other toll facilities, use Texas Toll Calculator. how to dispute ntta charges fort bragg donsa 2022. rogan o'handley education Navigation. Not long after they charge me $600 - when I went to investigate I see the error. By mail: Download the dispute form. The process for each toll company is slightly different, but youll need evidence to support your claim. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of North Texas Tollway Authority [NTTA], Featured North Texas Tollway Authority [NTTA] complaints. A written Notice of Dispute is required to be sent within 30 days of initial notification. NTTA is a foreign-owned company. Juneteenth - June 17 & 19 I have called various people, noone was willing to let me speak to a manager. Calculate current tolls for all classes. We use cookies to make wikiHow great. This review was chosen algorithmically as the most valued customer feedback. To dispute this problem as a billing error through this process, you must have sent the issuer your change of address in writing so they had it at least 20 days before the billing period ends. They should have to prove they have contacted the people they "claim" and cannot prove they have reached out to. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. On the Account Activity page, find the appropriate order or transaction, and then click Details. endstream endobj 49 0 obj <>/Metadata 2 0 R/Pages 46 0 R/StructTreeRoot 6 0 R/Type/Catalog>> endobj 50 0 obj <>/MediaBox[0 0 612 792]/Parent 46 0 R/Resources<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 51 0 obj <>stream As a ZipCash customer, you can review account details and Notices, download transactions, make a payment, dispute a previous Notice and monitor the status of a dispute by clicking on the login button below. Customer service sucks they do not care about customers they just want money they are out of their minds if they think I am going to pay for something I already paid for . As far as I know the only functional difference is that TollTag works at the airport and TxTag does not. Independence Day - July 4 Consumer Dispute Center. The vehicle was sold, transferred, leased or rented to another party before the toll transaction occurred. I paid it in full for $90.93. That photo is transmitted to the state Department of Motor Vehicles, which provides the name and address of the registered owner of the car. Go to the Inquiry & Dispute Center. NTTA has been sending me zipcash invoices for tolls that are accrued in Dallas. Keep in mind that even if someone else was driving your car, youre still liable to pay the fine. (Im assuming I received the letters at the address there because that is the County/ address where my car is registered) When living in Chambers I rented from a friend and she didnt tell me that I was receiving mail at that address since I moved. Keeping in Contact Reimburse the discount of $4.84 as promised. infinitum: subject unknown ending; cary high school football coach; club head speed chart Some toll agencies also provide the option of disputing your toll violation using email or fax. Drivers can avoid higher ZipCash toll rates and potential late fees by getting a TollTag. Legal Action. Billing and account questions, or how to get a TollTag, can be answered by the NTTA. Cancel the bill that I received. The NTTA has been given a lot of power by our Texas legislature to attempt to collect alleged outstanding debts owed to them for failure to pay tollway. However, if you recently sold your car or it was stolen, you won't have to pay the toll. I was not in the state at the time that the toll is coming from, & the have never contacted me. Leonora Bucklin of Dallas learned she was charged for tolls on a car she no longer owned. Called again in Sept. 2022 and after lengthy discussion was told I was paying a few dollars which they took care of on NTTA placed a scofflaw block on my registration for a reported $2100, but when I called them to set up a payment plan or settlement, they told me I actually owed $2800. How did they get food poisoning in bridesmaids? Issues may also be reported by mail to: : Kansas Turnpike Authority requires to fill-up Violation Contest Form. On 1-12 the toll was $40 for the same route. On 10/24/2022, @ 16:02:57 and 16:05:59 this occurred. Issues reported will be taken seriously, and all reports will be examined and investigated. 108 0 obj <>stream A TollTag customer will receive an invoice for tolls at the higher ZipCash rate if: Save my name, email, and website in this browser for the next time I comment. The system is also interoperable with the K-TAG system used in Kansas and the Pikepass system used in Oklahoma. HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! However, they were sued in federal court over the issue and have now fallen into line with the spirit of the law that allows for these types of administrative fees. You can dispute a charge on a Discover card online or by calling Discover customer service at 1 (800) 347-2683. and our They asked me to file a dispute online and upload a scanned copy of the Bill of Sale. An entity with this type of power must be kept in check and it takes a lawyer experienced and knowledgeable with the Texas Transportation laws that apply to these types of cases. Desired outcome: The Ombudsman will respond in writing regarding the disposition of your concern. 3 Children Killed, 2 Wounded in Ellis County Home; 1 in Custody: Sheriff, Texas House Plans to Pass Largest Property Tax Decrease Ever,' Speaker Phelan Says, Actor Tom Sizemore, of Saving Private Ryan,' Dies at 61. Every time that vehicle passes through a toll, the owner's account is debited. A Notarized Bill of Sale is attached to the NTTA dispute (7738900) showing all toll transactions occurred after the sale. For most cardholders, the easiest way to dispute a charge is to contact their issuing bank through their preferred customer service channel. NTTA will maintain confidentiality and anonymity to the fullest extent allowed by law. I tried, but when I put in the information, it was NOT under my name. Desired outcome: NTTA says people on the list have skipped out on $13 million in tolls, and owe another $280 million or so in late fines. Fill in and submit and we will get back to you. They are all volunteers. Would showing proof that I no longer lived at that address help dispute the balance? For example, in California, the hearing must be scheduled within 15 days of the toll agency's receipt of your request. I research the plate on my own and find out it's a 2010 Ford F150. /r/Dallas is a home for discussion and content related to the Dallas/Fort Worth Metroplex. The charges for both of those trips were $13.24 each trip. Cookie Notice hbbd```b``z"+] D2=0,; New comments cannot be posted and votes cannot be cast. If you have a dispute or question about a letter you received from Professional Account Management, LLC (PAM) regarding outstanding violations, the FasTrak Customer Service Center is unable to assist you. Click on 'Open a Billing Dispute'. The ability to dispute a credit card charge is a powerful consumer protection meant to prevent you from having to pay for billing errors. TxTag /tkst/, operated by the Texas Department of Transportation (TxDOT), is one of three interoperable electronic toll collection systems in Texas. Sunday: Closed, 4825 Overton Ridge Boulevard, Suite #304, Fort Worth, TX 76132, 5244 S. State Highway 360, Suite #384, Grand Prairie, TX 75052, 5555 President George Bush Turnpike, Irving, TX 75038, 2110 N Galloway Ave #120, Mesquite, TX 75150. In the interest of public safety, law enforcement and emergency vehicles are toll-exempt on all state toll roads. I paid the charge reluctantly, however it seemed highly suspicious that the first time I hear about this is almost a year later. They should have to prove they have contacted the people they "claim" and cannot prove they have reached out to. Dallas Location (NEW LOCATION) 39025 LBJ Service Road (Northwest corner of I-20 and I-35E) , requires you to send a notarized copy of Affidavit of Non Liability to the Enforcement Branch. Most toll road operators have a website, or a toll-free phone number, where you can quickly and easily register a dispute. All disputes concerning any ZipCash invoice or transaction, including any claim for damages, must be submitted in writing to: NTTA Customer Service Center, P.O. 1. Carolyn said that didn't happen in her case. Please make a note to this file that We were the victims of a crime called Title Jumping. For example, the San Joaquin Hills Transportation Corridor Agency requires your request for an administrative hearing be accompanied by a deposit of either $250 or the amount of the toll evasion penalties assessed, whichever is less. This article was written by Jennifer Mueller, JD. Get the Toll dispute completed. Sign up for our News Headlines newsletter. . I called June 24 and provided both the regular toll tag account information and the Zip Cash bill information. Order/Transaction ID. I also have a valid toll tag and a ZIPCASH account with money in it. Desired outcome: Access your NTTA Collections account Login Include your email address to get a message when this question is answered. I want information on how to check for outrageous toll charges in advance of a trip. I have toll tag and have for many years In August 2022, I received a zip cash bill for $2.61. Box 260928, Plano, TX 75026-0928 within one hundred twenty (120) days from the date the toll, fee, or charge was invoiced to you or your damage was incurred. With about $9 billion in debt secured by future tolls, NTTA confronts a . ZipCash is NTTAs electronic toll collection process for non-TollTag customers. I have a picture as proof, Desired outcome: I asked why would they do that? Reddit and its partners use cookies and similar technologies to provide you with a better experience. State law typically requires the hearing to be scheduled within a certain amount of time after your request. Often you have the option of appearing either in person or over the telephone. You need the following information to dispute a transaction: Date of transaction. The state law allows, but does not require, agencies to let veterans ride for free on its toll lanes. They admitted they never called, or emailed me. hkoH|ZZ%jFjU6+!>{!$iIImeav9F(1pDrM$RJe1a-1+KGXJpXFXN+1Y.#V$p%n49C q)bf#* H*Ap,)1sD (%P``QD(`J f (0w!Q,?pReE\W(WS}_.g]TeG7Wl_giVfrryqOIZ"g{p`%(]I f}H )KQUN/iht{U?eaIIEwlZ]CV7lv]Dtf{tDG=s8[gQ,|\W]6KJ*2l >t35X_|CF0FnPOk,W&K!a2e>eu|n& .BE)Wxu\Qep,tjh.n>Vu4}mG2KCV+Rz5UOK LW`XO`[4{NXO>|/Y5J? *^$!OK{?N+Am1p(. Where can I pay my NTTA toll? We can't rely on gas taxes forever, but there's no simple, obvious way to integrate electric vehicles and other alternative-fuel vehicles into the funding structure. This article has been viewed 121,648 times. 02. . To make a long story short; I recently had to move from Chambers county to Tarrant county and did not have access to my mail for several months. Desired outcome: This company called me and claims I drove through a Toll over 30 months ago and is charging me $49 for a $2 toll they say I skipped. Martin Luther King Jr. Day - January 14 & 16 Fact #4 - My current vehicle which I own has a Louisiana license plate. Mail the dispute form with your letter to: TransUnion LLC. NTTA Is monopolize the toll roads. By phone: (800) 916-8800. Fact #1 - I have lived in Louisiana for over 6 years. Stop monopolizing the rates. On Monday, October 17 around 4:45pm, I was on 121 heading South in the far left lane with the intention of getting on the 183 toll road when I saw that the charge would be $21.95. The NTTA says that the invoices are sent to the listed address in government records and that the vehicle's owner is responsible for updating the registration. I received a ZipCash Toll Bill. My name is Deanna and I'm calling from BMW of Arlington in reference to ZipCash # [protected]. How to Dispute a Toll Road Violation: 13 Steps (with Pictures) Driving Vehicles Toll Roads How to Dispute a Toll Road Violation Download Article parts 1 Scrutinizing Your Notice 2 Registering Your Dispute 3 Requesting a Hearing Other Sections Related Articles References Article Summary Written by Jennifer Mueller, JD Reddit and its partners use cookies and similar technologies to provide you with a better experience. Some agencies may require you to pay a fee or deposit when you request a hearing. For example, if you file a request for a hearing with the Washington State Department of Transportation, you can pick up an evidence packet from any of the walk-in customer service centers three days before your scheduled hearing. It's too late when I'm already in the toll lane and traffic is backed up preventing me from merging over. We sold this vehicle to the to the customer listed on the bill. So you do not want to ignore the citation for failure to pay tollway. One of the ways they use to attempt to collect tolls is by filing a criminal charge in the justice of the peace precinct where the violations occurred on the tollway. 9 hours ago How to use NTTA's Payment Locations: Select either the NTTA, TollTag, or ZipCash tab to see the payment location sites. The Toll Operations Division (TOD) is responsible for developing, operating, and maintaining TxDOT owned toll roads. We work hard for our money so NTTA can take it away. how to dispute ntta charges. These two steps must be done simultaneously in order to resolve both the civil and criminal portions of the case. The correct way to get the fees waived. Re: license plate No JHZ6174 TX Violator NO [protected] The NTTA says it's an issue with the Tx Tag department. Choose a day and time that best fits your schedule, and provide your contact information. To dispute a charge online, click on the "Activity & Statement" page and select the transaction you want to dispute. This means that the extra $700 is comprised of either fraudulent charges or excessive and likely illegal administrative fees. Part 2 Part 2 of 3: Registering Your Dispute Download Article Call the customer service center. However, they charged me $49 and made a claim against my flawless credit report. Thus, it is possible that you only have a few days to request a hearing, depending on how long it took for you to get the notice after it was mailed to you. Traffic on the freeway was semi lite, following an 18 wheeler and realizing my situation, I told myself it could not be that bad, wrong! I am writing another complaint about actually calling into the office what a scam company. See the project details, companies on the projects, and payment events on Levelset Once you've had a chance to read through the information there, click "Start a new dispute" to view your credit report and select an entry to dispute. For some reason, I was charged $3.33 instead of the normal $1.11. Refund my money or rectify balance. If this is the risk of getting on a toll road, it's simply not worth it. I drive a 2021 Jeep Cherokee to someone that lives in another city, 3 hours away from my address. After you receive notice, you only have a brief period of time to request a hearing, and it may only be a couple of weeks. If the license tag image is so blurred that the numbers and letters are illegible, you would select "missing image" to dispute your toll violation. Yg$e@iQ*L j7$)f`d?H(6L? Soon there after I get a bill for from KTA for $23 and when I called them to tell them I have a Texas toll tag I was told it did not detect my tag and another bill was on the way for another $23. The gentleman drove to Oklahoma and picked up the vehicle on a trailer. For more information, please see our Delivered 8/6/22 @ 10:05 am You can get in touch with an ombudsman by phone at 469.801.3662 or NTTAOmbudsman@ntta.org. W. NTTA will not accept payment and they continue to add charges. Is this your company? The NTTA says it does not waive charges for veterans with disabled plates because it does not . If youve received a toll road violation notice for someone else, for a car you sold, or for a toll you already paid, you can dispute it by phone or mail. She said she went to the North Texas Tollway Authoritys website to dispute the charges, but her submissions were denied eight times. The criminal offense is only a class c misdemeanor. Box 260928, Plano, TX 75026-0928 within one hundred twenty (120) days from the date the toll, fee, or charge was invoiced to you or your damage was incurred. This charge is outrageous. Charge a decent rate. There was an error with his temp tag and he should not have been charged on this vehicle. "They sent the invoice to my old address in Argyle," he says. 6. RT @HCTRA: Today's the day! All was good until August when I received a bill from NTTA for toll transactions the first 30 days after the sale. Resolving chargebacks takes time and patience, but by sticking with it, being responsive and providing full and proper documentation, you can avoid financial loss to your business. The supervisor assured me I was paying for both the Zip Cash and Tolltag. I'd like them to flag the account so that it stops sending me invoices all together and fix the problem instead of just putting a band-aid on it. % of people told us that this article helped them. A fair and reasonable fee. Desired outcome: NTTA sent me a bill in June. As of this date i have not been notify of my hearing request from NTTA Hearing Coordinator. Two days later I received an email say the matter was resolved. Our goal is to get you answers and, if possible, solutions and a resolution. I escalated to ensure all items were being paid in full. Very similar to having a speeding citation issued against a driver. Call in to see what happened and the manager said i have to pay the fees and nothing they can do! NTTA Payment Locations. If you would like to dispute your toll due to the vehicle (or license plates) being sold, leased, rented or stolen at the time of the violation please fill out and return this form. Underhandedly right in the middle of the deal, NTTA works a deal with TXDOT, and now the private company who gave a verbal agreement they would not sue, collects the tolls for the next 50 years. Assessment/Examination of Your Concern The NTTA can also place registration blocks on vehicles in relation to allegations of failure to pay tollway charges. If you receive a violation notice in the mail, it's important to act as quickly as possible to check its legitimacy since you have a limited time to dispute it before additional charges start mounting. Contact the agency that assessed your violation to find out the methods available to dispute the violation. Noriah was a mid-level manager that basically said she was unwilling to do anything for me. Both plans recoup the full amount of tolls due at the 50% higher ZipCash rate. So if they charge at $40 increments they are charged something like 30-40 per $40 versus 20-30 per every $2 toll charge. Reimburse me for the Kansas charges.

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