lucy in the sky customer service number

We have Live Chat and Email available for any questions or concerns. Products used:Dresses- tried to use but material was see through and sizes incony, Hi KA, She was a total pleasure to work with. Shipping is free worldwide over US$75 and US$4.90 under US$75 for United States Orders, and US$6.90 for International Orders. So sorry about the issue here - the fabric definitely appears to be cut incorrectly here; feel free to reach out to us to have this returned for a refund. I am very disappointed as will now have to cancel and wait for our money, which sounds like from reviews takes awhile. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. All orders ship out of Los Angeles, we design all of our styles in-house. After I explained the situation, they repeatedly insisted they would only offer me a store credit despite not carrying my actual size. By December they were all expected to arrive, but none of them had even shipped. Ive personally only ordered dresses with a specific ship by date snd they usually come within 3 - 4 days. Products used:I ordered a dress that NEVER was shipped. CASANDRA M. was extremely helpful in seconds. Contact BT. We'd love to find a resolution due to this issue. Returned the dresses in a timely fashion, expecting a refund but was only offered a store credit! I will definitely order from this website again. After an order has shipped, standard delivery is 3-5 business days domestically with USPS and 6-12 business days internationally (not including any potential customs delays or remote locations). Hi Denver, United States orders are shipped with USPS and International orders are shipped with FedEx; express orders are shipped with FedEx, Monday to Friday. . Gucci belt men Marmont . Thanks for your feedback. Search. These numbers are generally staffed between the hours of 7 am to 11 pm every day. Lucy in the Sky has a consumer rating of 2.83 stars from 1,066 reviews indicating that most customers are generally dissatisfied with their purchases. Sharing is caring! Horrible return policy. Their trendy collections are always changing and they offer many sales. www.lucyinthesky.com has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. WHY AM I RECEIVING A 'TRANSACTION CANNOT BE PROCESSED' ERROR AT THE CHECKOUT? Do not buy from them. Yes, it says so on the website -- READ THE FINE PRINT. Only store credit even though clothing size is not standard. Sorry to hear that you had trouble reaching out to us. Customers have had difficulties with returning items as well as receiving items (plus, they only offer store credit for returns). Tip for consumers:No refunds - only store credit / returns are not free, Hi Natalie, We may also send you from time to time (by email) information about products and services and details of promotions and special offers from Lucy in the Sky, Inc. Hi Bailey! Us either! 0800 840 0202. Thanks for your feedback.We're so sorry that some of the dresses didn't work out but glad a few did. Thanks for your feedback. Your card will be debited immediately upon authorization being received. Hi Mandy, Lucy in the sky is a great company from products to customer service I am always satisfied. Article created 4 years ag LUCY IN THE SKY IS OUR GO TO! Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. LOVE THIS COMPANY Date of experience: February 23, 2023 Advertisement Rabene 1 review AE 4 days ago If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. Number one rule--- if they don't have a number to call, do not give them any money whatsoever. Tip for consumers:Do not buy from this company. Her father has died in Ohio and she needs a place to stay before going off to college in the fall. I would like to know if i order my dress now you think it will arrive before june 29 knowing that i live in france? Message KYLA via the following: All international orders are shipped with DHL International Packet Plus. This document governs your relationship with www.lucyinthesky.com (Website). Please let us know if we can help any further. CABLE TV. HOW DO I CHECK DELIVERY STATUS OF MY ORDER? The Lucy in the Sky customer service email is a marketing campaign by the company Lucy in the Sky. Contact BT for help and support with your BT broadband, TV, home phone or mobile. If they don't offer refunds, they should have made this much more clear during purchase. Lucy In The Sky consumer reviews, complaints, customer service. I had talked to 2 other reps there and they did not help AT ALL! -Kate. Here are 8 tips for writing great reviews. I focused on what I cared about which was waist sizing and chest but hip sizing didn't match mine. Our customer support team is available Monday through Thursday 8 am to 4 pm and Friday 8 am to 3p pm EST (Excluding all federally recognized US holidays). Lucy In the Sky does not provide a direct phone number to contact the company, making it difficult to communicate with customer service when all the emails you receive are automated. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. If you need specific product measurements or have further questions, please email us at. 5) In 1974, this cover of "Lucy in the Sky with Diamonds" was a #1 hit for Elton John. You can email us at resolution@lucyinthesky.email! allows you to receive photos from your camera directly to your smartphone or. It is a no for me. Designed in Los Angeles - New Arrivals Weekly. Share. Made and Designed in Los Angeles - Shop now at www.lucyinthesky.com Trust that their reputation is deserved. I messed up my address and they were quick to help and fix my mistake. I will never buy from them and also inform all of my daughters friends at school to not buy from their site. We're having delays in our customer service trying to get to each email, we would love to assist you with your order. Yes! As there is no phone number to be able to contact the company we ad two choices: email and be ignored or chat in and finally get a chat agent (the ONLY chat agent at this fraud of a company) Emma, It took three and a half hours waiting for the chat I suppose that Lucy in the Sky thought we would give up. We're so sorry to hear about the order. I emailed them to check if my order still hasn't shipped, please cancel and give me a refund. You'll soon realize why they don't allow real customer reviews on their site Hi Emily, Her level of customer service was fabulous. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of www.lucyinthesky.com. Incredibly scammy and misleading. No further information is required on your end, the return label has all your information. Thanks for your feedback. I'm so frustrated because they don't have a phone number. My advice to anyone. HOW TALL ARE THE MODELS ON YOUR PHOTOS AND WHAT SIZE ARE THEY WEARING? Hi Chloe, Thanks for your feedback. Business days do not include weekends or public holdiays. Saved jobs My item did not arrive in the alotted time it was supposed to with NO communication from the company. -Kate. We may from time to time include third party links on our Website. Not only are the dresses from the site super cute and have good variety of styles, length, and color, but the customer service is amazing as well. Save. Hans from Lucy in the Sky was very proactive in getting back to me in a timely manner. I was horrified. We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know at shop@lucyinthesky.email if you have any complaints or comments. Oh no! Although some question the quality of products, Lucy in the Sky is a great place to look for a dress for any event. Our demand recently has picked up far quicker than expected - we expect to start restocking all styles as per usual within the next 7 days. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. It is 9/23 no dress. You agree to indemnify, defend and hold harmless www.lucyinthesky.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service. I used the chat feature again in January to try to figure out where my two other dresses were. To name a few, the wrong item was delivered, the package took over a month to be shipped, and customer service was unprofessional and slow. The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and www.lucyinthesky.com. Great experience :). Not including processing time, estimated delivery time for international orders is 6 to 12 business days, (not including any potential customs delays or remote locations). 1200 Wall Street, Floor 2 Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law. Ordered 4 dresses in August 2022 for several events (totaling over $300). I ordered almost a month ago and only received emails saying we got your order or we received your chat and will respond within 72 hours. Do the dresses come within two weeks and is it worth the money? You can only email and live chat with them. -Kate. -Kate, Lucy in the Sky is an absolutely horrible company. We encourage you to review those policies when you visit those sites. I regret buying anything from them. Awful quality (paper thin and/or very sheer) & poor design (way too short, inaccurate sizing). Help and support; Contact BT; Back. Lucy in the sky is our GO TO for all things special occasion. -Kate. All of our payments, both directly through PayPal and via the Credit/Debit Card option, are securely processed by PayPal's PayFlow payment gateway. We're sorry to hear that you had issues with your order. What this means is that we do not store or save any of your credit card information at any point, and that all purchases are 100% protected by PayPal's Buyer Protection against non-delivery or receiving something which is not as described. You can email us at resolution@lucyinthesky.email! These linked sites have separate and independent privacy policies. I followed up again on Feb 22nd and they said ordered would not be delivered until middle of March. Please email us at resolution@lucyinthesky.email if anything else. Not worth the hassle and loss of money. Besides that, the customer review rating on Better Business Bureau is 2.8-stars. Be careful of ordering something for a particular occasion. If you received a 'Your order has been processed' confirmation at the checkout, this means that your order was successfully placed and is in our system. Its pathetic that they do that to customers. If you ever need sizing help please email us at resolution@lucyinthesky.email so we can better assist you. You can email us at resolution@lucyinthesky.email! Yet Lucy in the Sky refuses to give a refund. -Kate. Our cut-off for same-day express shipping is 1pm Pacific Time. Thanks for your feedback. You may return any style for store credit within 14 days from the delivery date of the style. You must not establish a link from any website that is not owned by you. Either you embrace "diaper astronaut love triangle" or you don't . where you can enter your landline number to check the service. Products used:None, sizing too inaccurate. Closed now : See all hours. Please note that business days do not include weekends or public holidays. It was also incredibly short it looked fine on the tall super models, but on someone who's 5'0, the slit was ABOVE my underwear so whack, will never shop here again. Your return will be processed as soon as possible, generally within 20 business days of us receiving it - you will receive the store credit code in your email. Disclaimer as to ownership of trade marks, images of personalities and third party copyright. Purchased a dress that ended up not fitting well, went to return only to learn that they only offer store credit refunds. 5726 Solutions. I emailed multiple times and didn't receive a reply until a week later when they cancelled my order for me. We're having delays in our customer service trying to get to each email, we would love to assist you with your order. I placed an order for a dress on march 26. i have been trying to call and no one answers the phone. We'd love to make sure we make this right and find a resolution. The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. www.lucyinthesky.com retains the right to refuse any request made by you. We ship to just about every country in the world - though if you can't see any shipping options for your country, send us a message via the 'contact us' form and we will see what we can do. In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. Lucy Harley-McKeown; Jessica Clark; . Direct number; Sky Freephone customer services: 0800 151 2747: Alternative free telephone number: 0844 800 0040: Main 0344 number: 03442 411 653: Alternative Lo-call number: . From time to time, we may restrict access to some parts or all of this Website. She even helped me cancel an order and issued my store credit instantly.

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