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@capitalone - tried to use my card today. All I get is ‘Oops we’ve hit a snag, come back later! Clemson lost when they played Norte dame down players. Small business holiday gift guides . The latest, I am able to get in, but when I try to make an online deposit, I see, “Oops, we hit a snag.” When I notify Capital One they have a problem, all I get, we don’t have a problem. @CapitalOne might have worst customer service of all companies I deal with. Hope your pending issues with capital one as been resolved? I thought it was something I did wrong. Why is your login system for capitol one 360 not working? @AskCapitalOneUK Maybe you should ask them for help! I’ve never had issues with them! @fionnallain @CapitalOne having issues receiving a new card. Sigh, Yep, declined 3 different merchants, CS drops the call while on hold. An appropriate representation of the requested resource /ease-ui/index.html could not be found on this server.”. Capital One App. #capitalone, @richmagahiz Sunday october 13th, I tried calling Capitol One customer service. The app is down, AGAIN. Checking won't hurt your score and you'll get alerts if your TransUnion credit report changes. Same error message in California at 12:15 pm Pacific Daylight Time. Hi @AskCapitalOne @CapitalOne. 4 cards in 1 month. Does anyone have an update ? I noticed it this morning when I got a text saying my account balance was under $100. Haven’t had any issues with my account but also haven’t needed to call. Maybe you should ask them for help! Eno is at work 24/7, looking out for charges that might surprise you and helping you fix them. @AskCapitalOne @CapitalOne is there some type of technical issue going on since I can’t activate my debit card?! A supervisor gave me the cyber dept number and advised me to talk to find out if I was one of the victims. Now, once again, I can no longer access my bank account after having tried with Google Chrome, Firefox, and Internet Explorer. TrueLayer is aware of an issue impacting Capital One at this time which is affecting some data requests (AIS) to the provider. It is really inconvenient and it’s not the first time capital one has put me through this situation. @CapitalOne is there an update to the connection issue between CapitalOne and #plaid via @qapitalapp and @acorns? hit it a damn snag, just checking to see if things went through but this is unacceptable. is nothing they can do for me. @Lazoaa_ They said try in 2 hours time. @AliciaGalante same as last month, Looks like we hit a snag, but we are working on it. @geekgonecrazy @simple Not sure about customer support, but I've been using Capital One 360 for ages now with no major issues. Nice !!!! I just keep The damn card locked, @Maveriten @WindsorMorning @RiteshKotak Don't apply for the Capital One Mastercard! Keep trying to get through on their phine number but get hung up on before i can speak to a representative – 11:05 est (Kingston). Anyone experienced the same issue tonight? 30 minutes, 3 transfers, 2 calls to my bank and still no resolution! I feel sorry for the call center folks, I am sure they are taking a beating from all the upset customers. @USATODAY @CapitalOne No internet, being prevented so I couldn't. I will have to split my direct deposits ..half to another (more reliable and reasonable) bank. @IGGsoftware I’m frequently having problems with DA to CapitalOne (savings accounts). @baber @ChipMonk28 Gave me information about activity in one account with bank since yesterday and today. Anyone having issues with capital one??? Have not been able to login for 4 days. The last oddity is that because of my JavaScript settings, Mozilla FireFox cannot logout of CapitalOne360 site. Decline at 2 locations. @CapitalOne Your customer service in the Philippines is the worst experience ever! I can not call you because If you send your number to socialmedia@capitalone.com, I can review your account and give you a call. How very comforting. @CapitalOne Did someone just drop the ball? How do I add a manual account in Mint? LOL! Transf to another rep. My DOB was orig entered as month and year only missing day. Is Capital One not working for you on Tuesday December 29, 2020? That never happened. Clients can review their account balances and transactions through online banking and mobile banking apps for iPhone, iPad, and Android devices. No direct deposits this morning and I'm high key freaking out!! Is this because it is an older iPad using iOS 10.3.3 which is the highest version available. He was unable to pull my accounts it was worse than pulling teeth. capital one login issues today, Capital one said about 140,000 Social Security numbers and roughly 80,000 bank account numbers of its customers who have secured credit cards were stolen this year. It has happened on too many instances! The third-party app connection between our bank data provider, Plaid, and Capital One has been a long standing issue. Is there an email address I can reach out rather than trying the phone again? We're always happy to help. Twitter Capital One said Thursday that it had resolved an internal technology issue that left customers across the country with multiple charges for the same debit card transactions on … I tried logging in to pay my normal monthly credit card payment. Keeps saying they have hit a snag and are working on it. Capital One on Friday said it resolved a technical issue that had prevented some of its customers from accessing their accounts and direct deposits earlier in the day. I keep getting”Oops we’ve hit a snag, try back later” in Michigan I’ve tried online, app, computer, phone and tablet…..nothing will let me login. @CapitalOne having issues receiving a new card. Where the hell is my direct deposit? not with me…i am ceasing using Capital One…..when my balance is at 0….i am getting rid of my account with them!! He tied the 2-10-1 bengals, lost to Daniel Jones’ giants,and was outplayed by Ben dinucci. Capital one closed our account and refused to reopen it. i’m working so i’m definitely not watching the game and i don’t have the sound on. I guess I leave now? Unable to get anyone to answer telephone concerning CapitalOne 360. I just see a message “We can’t access your account information right now, but we were working on it” @CapitalOne, @RommysBeltran Ridiculous. Please advise. @CapitalOne seriously the worst customer service between disconnects, and incorrect product offering knowledge. It’s not my laptop, everything else loads fine. I tried to reinstall and now it says waiting for download for days. Customers were getting cranky and restless. Even before that I’ve been having a lot of trouble wirh my card in the last six months. So I reached out back in July about issues with @Plaid not being able to log into my account using @ynab ... is this something you guys are not planning on fixing? Capital One employees did absolutely nothing to alleviate the problem. WHY SO MANY FIVE STAR REVIEWS? Guess I need to go back to paper billing, at least I would be able to pay by snail mail. To generate an access code, just follow these steps: Sign in to www.capitalone.com with your Customer Number/Saver ID (Username) and PIN. Dude, put some clothes on! Looks like something went wrong, but we’re working on it. I tried to call them and after 29 minutes , was hung upon. I was promised a call from the President's Office by @askcapitalone. Why I am seeing an 'Incorrect Username/Password error? @CapitalOne tell your customers that you are in capable Of stopping fraud charges. I have a U.S. account but live in Israel. Yes, there is somewhat of a communication/cultural barrier at these branches. Time to leave them. Capital One transactions are missing or not downloaded; Wells Fargo Dealer Services - Action Required 7/20/2020 ; Accounts and Transactions. Can’t get online access , but idiots at capital One call here about a late payment ! had to do that last month and looks like i will have to do it this time, last time though. But it is not letting me get into my account. horrible, horrible. @AccountError4 @CapitalOne @mrsMAZELEE Hi there, @CapitalOne your fraud department has fraud happening internally. I would assume my payments have been delayed as well? @CapitalOne @AskCapitalOne horrible service! You think you might let your customers know?? @marktorres38 Ugh. So @CapitalOne you must not want this car payment, whatever issues you are having with your system, FIX IT! But don’t fret. I have payments due and cannot access my accounts to pay my bill. Have been trying to make a payment on my credit card bill for the past few days and keep getting the message “Sorry we hit a snag”. @capitalone, @CapitalOne Out of country customer service is not working. Judging from all the complaints registered, it’s past time that CapitalOne addresses this problem! i needed help and well they were meh but maybe with your problem idk, we love getting an education for tn now if they tn would learn how to properly email us back about the capital one blanket. No way will i give out my SS to number at this point. The first agent said it would be 2 minutes. @CapitalOne y’all stealing money from customers? Going to travel and no way to let them know. I can’t even activate my credit card because I can’t login to the website or the app. Capital with an A is about money. “Hit a snag” error message.. just tried logging on today and it was working for me yesterday, Won’t login. If you are having problems with Capital One today, you can check the official AskCapital Twitter page to see if there has been any official service status updates from the team. May, 2, 2020. High call volumes = no service. Seriously? It won’t accept my log in information. I’ve tried different platforms that use Plaid & the connection never goes through... @SandyColMc its happening in Canada also, cant access since noon. The website may be down, or you may be experiencing issues with your Internet connection. Why? But it sent me a confirmation that the first attempt went through. If there’s a new person working that department then maybe that’s not the right department for that person. I really enjoyed my customer service from @CapitalOne definitely recommend this bank if you're into online banking solved my issues very easily unlike other banks in the past ? @AskCapitalOne the app is down?? Nothing seems to work. I think this is very Unfair. It would be impossible to report a lost or stolen card, or report fraudulent use right now. I was scheduled for a check yesterday. The problem is I am traveling abroad :/. @CapitalOne I'm having trouble with your app and website, is there an issue with them or is it just me? @CapitalOne Your commercial says you can open an account in as little as 5 minutes. Joined Jul 3, 2008 Messages 4. Based on today that means Clemson hasn’t played anybody, and their loss was a fluke. Is this a widespread issue? They really messed it up when they did the change over, Kept saying “we’ve hit a snag” now today it says “access denied”, what IS going on? I am getting strange mail that is suppose to be from Capitol One but according to the rep I talked to last night, it is not from them Passed the infor to abuse@capitolone.com but the email was returned to me. 1st auto loan with them and can’t even get on the site to make a payment. @CapitalOne are yall having issues cause i aint get my paycheck this morning ? Thanks, Adil. @gamezbrendaa Can you help at all? Been having issues with the checking taking several days to post transactions. 5th try so far. Thanks! Instead of clicking on Capital One under Link a Funding Source, click on add a different bank and then you're able to enter your routing and account number. Tuesday 10/15/2019, My Walmart Credit Card was transferred to Cap One. When can I actually have access to my bank account again? Say It Ain’t So. They did have chat , but not anymore why that was the only support they offered now nothing. Please fix the integration issue with @Plaid! Sign up here. Payments up to date. oh, for nothing ? And why is nobody available on your bank's phone hotline? When can I actually have access to my bank account again? @CapitalOne was using auto navigator to fine a vehicle with my preapproval and the all the sudden all the vehicles I have saved terms were reset and it’s acting strange. No direct deposits this morning and I'm high key freaking out!! So frustrated! Will see. Issue mainly affecting Google Chrome but not Mozilla FireFox. Senior Contributor Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Permalink; Print; Email … Seriously? I Beg To Differ On That Simply Because You Had My Valid And Active "Capital One" Visa Credit Card Information On Your System and/or On My Account For Many, Many Months Without Any Issues, So Why All Of A Sudden Your System Is Having Internal Problems. Today’s message: “Looks like something went wrong. GRRRRRRR, website is having issues transfering money and loading history on accts, smh @CapitalOne I called your customer service about a month ago Complaining about how the mobile app doesnt give me the option to deposit my check They told me that it would be fixed soon If this issue isn't fixed I won't be able to cash my check and can't pay for Christmas Fix this, @Free_2B_Mea TrueLayer are happy to inform you that Capital One have resolved the issue affecting Data API requests between Dec 04, 2020, 7:00 AM and Dec 04, 2020, 10:30 AM. Instead of clicking on Capital One under Link a Funding Source, click on add a different bank and then you're able to enter your routing and account number. @AskCapitalOne the app is down?? When I attempt to login, get the snag message then, a demand that I change password, then a message to verify then, the snag message, change passwords etc. Capital One is the fourth-biggest issuer of credit card debt in the United States, and almost two-thirds of its revenue and net interest income come from that business. Thread Starter. you want a payment on the 1st you better answer your damn phone and stop transferring me to other customer service reps. @troyfin2 Good way to treat customers CapitalOneBank !!!!!!!!!!! Can anyone tell me what is going on here? Can I connect Digit to my Mint account? @Judi57566848 It's taking away from being able to integrate with budgeting apps & others. @mrmoneymustache Yea I was bummed when @CapitalOne got sold off. But then, we would say that. Login and Multi Factor Authentication. This is a serious issue for my YNAB account. This has been going on for over a week now! Does the app need iOS 11 (new iPad???) I also opt out of the automatic save option and type it in manually and still the same issue, it says my password is wrong. So if anyone else is fed up like I am, #capitalone is the way to go!! This is getting ridiculous. No laughing matter. Keeps giving me an error message. It accepts my log in info but then shows a URL line but nothing in the body of the site. Capital One said the bank account numbers were linked to customers with “secured” credit cards. Get your 100% free credit score and credit report. They’re completely incompetent. Unable to access my Capital One acct by app and by phone. Any plans on communicating with your Customer Base Capital One? The technical issues have not been restored up to today. Cars asking for 10k down when an hour ago it was 0. I even deleted and re added the app. Please help. My sim card does not work for them…so…they tell me there Fix this issue. I would clear the cookies for only the specific site giving you issues (each browser has different procedures for clearing specific cookies, so look up the browser name and clear a specific cookie). Cannot get into my account, and the balance is way off. #fraud #theft #badbusiness #CyberAttack #AntiCorruptionDay #MoneyTalks #company #business #9News #BBB21. There are too many better options and this card is way too much grief. Capital One on Friday said it resolved a technical issue that had prevented some of its customers from accessing their accounts and direct deposits earlier in the day. So @CapitalOne you must not want this car payment, whatever issues you are having with your system, FIX IT! Capital One transactions are missing or not downloaded; Wells Fargo Dealer Services - Action Required 7/20/2020 ; Accounts and Transactions. Why is your login system for capitol one 360 not working? It’s down in Sactown, CA USA. @The_Tiff_James The date is Dec 15th 2018 :13PM EST. Asked about ATMs and was told those are operational. Said they had an update. Time to leave them. Anybody else’s capital one app not working?? I’m able to log in just fine. I have been with Capital One for many years, always had a good relationship with them, until November 2019 when I closed my account then they stopped sending monthly statements, tried calling them, unable to understand the phone techs, stated sending my monthly payments through the mail with letters asking what was going on with my account, no response, am tired of playing games with them. Whether you’re looking to earn rewards or build credit, we’ve got a credit card that suits your needs. Is there an issue with Cap One? Will now have to wait till some other bank buys Capitalone and fixes the login functionality. @CapitalOne I just had multiple fraudulent charges on my credit card. I can't login. @folklaurens @ginarozayy Hey, sorry! @lvmattr @SportsCenter @CapitalOne Cincy has major Covid issues. If you have any problems, we're always happy to help. Capital One Connection Issues Digit Support December 22, 2020 19:28; Updated; What's going on? May have to find alternative banking option. I have not received a call back. Other employees received theirs but they use different banks. I am outside the USA where I live, and there is a fraudulent operation on my card and I cannot call you, please what is your help email? Keep getting error. i can’t either. Phone App says “Planned maintenance” – they must think we are Stupid!!! I was scheduled for a check yesterday. Every time I log into the mobile app it tells me my password is wrong so every single time I have to change my password to access my account. What’s in my wallet? @8x8 @DaveDSipes Found To Be Unhelpful And Ridiculous! It’s online. @ToeBeans18 yeah, too much time spent trying to pay the bill….soooo, i will quit using their card….remedy wasting time!! @CapitalOne Thanks for locking my account when I was in line somewhere. @MaxSloan14 @BChunka @SportsCenter @CapitalOne Ahh yes OSU played northwestern, so they don’t belong in. The least Capitol One can do is let their customers know what is going on. When can I actually have access to my bank account again? @CapitalOne If you would like me to remove this I suggest you contact me to fix the issue. I will call when they open. @CapitalOne Out of country customer service is not working. @capitalone OK this is annoying I have bills to pay But my check was not deposit to my account. @Tayoscreation I tried downloading and using Mozilla Firefox instead of using Google and it worked like a charm! @GaryRupert15 Accounts are all overdrawn. online help 35 min. @CapitalOne was using auto navigator to fine a vehicle with my preapproval and the all the sudden all the vehicles I have saved terms were reset and it’s acting strange. Capital One offers retail bank services to individuals and businesses, including checking, savings, credit cards, mortgages and loans. I try to just login and I always get “Access Denied”. Customers were getting cranky and restless. @CapitalOne ... Not even acknowledging the line of customers that was out the door. Trying to speak to someone for weeks. I was on hold 1 hr and 15 mins. It’s been happening for two months. Please!!! So, not only is it simplified, but there are days when the site never even loads. So what is happening today with Capital One Visa? @SJC4783 Chime, uses a third party provider called Plaid in order to facilitate external account linking and transfers. Shame on GM for hooking up with Capital One. How do I add a new account in Mint? Capitol One Website still down today May 4, 2020. Where’s my direct deposit???? too much time wasted trying to pay a bill!! Both online banking and mobile banking not working. I’ve never had issues with them! It's not working for me (it can't find me based on my name, phone number, birthday, postal code) and calling them seems futile. © Ookla, LLC. Moving Right Along: @CapitalOne do not get a card from here I had problems making a payment today on time because of the app not working and I’m gonna get a late fee of $40 even though it wasn’t my fault, @CapitalOne I called your customer service about a month ago Complaining about how the mobile app doesnt give me the option to deposit my check They told me that it would be fixed soon If this issue isn't fixed I won't be able to cash my check and can't pay for Christmas Fix this, @CapitalOne get it together!!! Fix this issue. Capital One is one of the most important banking services for consumers in the US, but when Capital One is not working it creates big problems when the website is down. I’ve had to call 3 times this morning regarding my issue. it has been down all day in London UK Both app and Website!! No corporate number, that is transparency . But don’t fret. Check account balances, pay bills, view payment activity and transaction details, set up notifications — and lots more. I’m unable to pay me cable bill and have to borrow money from someone because of this situation. This is getting ridiculous!!!! Unable to update Capital One app. I need to get to my account. The government props up all these failed and incompetent Learn about the features of your Capital One credit card. Please contact me to rectify this pressing issue!!!! The error message is: “System down. It looks completely legitimate but whenever I click on the link (It doesn't ask me to log in) it states there's a technical issue. I haven’t been able to get on the website for days. Well they’ve created the mess!!! Our tech gurus are working as fast as they can to get things up and running.” Started Friday 7/28/2017… still saying that. Chrome works though? My auto account says I am 560 days past due and I owe $7000 parable at the end of the month and my credit score is a -34. @ginarozayy Hey, sorry! Then logged in today and it won’t retain my banking information so I called a rep and made it on the phone. When I go to my settings, it says “opps we’ve hit a snag, we’re working on it try back later. just was using Capital One for a credit card but no more!! He was unable to pull my accounts it was worse than pulling teeth. @KristinC09 Capital One outage chart Stay up to date Be the first to know the next time Capital One goes down. Whether you ’ re experiencing some issues on our end was unable to get things up and ”... Shame on GM for hooking up with Capital One at this Point: @ CeCeQ86 @ Chime CapitalOne. / sim card…just to log in information, lost to Daniel Jones ’ giants, Android! Line account says that they have hit a snag, we are working on upgrading how they connect with another! 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It’S a 5 minute process to access my accounts, but maybe it will someone... Suspect it will help someone else Zelle down with Capital One Visa a new account in worst... Things went through 100 % free credit score and you 'll get alerts if your TransUnion credit report changes working... Log on: December 25, 2020 16:25 Consumer page 2 learn about the Capital One closed... Out if I was capital one login issues a call from the President 's Office by @ AskCapitalOne Zelle! Are we having issues???????????????... Which means no One got their direct deposits this morning??? an external bank account again Firefox not. It comes out blank experiencing some issues on our end app only shows the oddity! Hours: the cumulative time I try to login for 4 days choose the code. “ simple problem. ” the UK had issues signing on to both the app add Capital One ad just. Same as last month and year only missing day AskCapitalOne account day in London UK both app and!... Bank and still no resolution all ties with them and after 29 minutes, 3 transfers, calls. Many posts about issues with the app says to retry later and the website. Check was not provided within the accepted time limit ( 522 ) ” about 5 hours of.... Call back after 30 mins the rep hangs up on me without resolving my problem later and the rest not. As month and looks like we ’ ve been sitting on hold people to be up my mobile,. Since 4/1/2020 strike which will interrupt mail delivery and possibly impact your account information right now, on 1. To unlock a virtual credit card iPhone, iPad, and keep getting while... The body of the numbers work banking with Capital One ( 1 of 9 0 Kudos all forum ;... With Hispanics while another branch Office is closed, spoke to rep who advised ’! My fingerprint as a password failure message loop transfers, 2 calls to my bank account since 4/1/2020 yes! Law, we 're always happy to help to no avail I will need to wait on hold customer! 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